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- cross-posted to:
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lol, lmao even
Someone did some market research and found out they’re in the dog house.
But half of their modern printers require a monthly paid subscription to even function. They need to stop doing that.
Hang on, I’ve had the same Brother laser printer for 10 years. Are you telling me there are for real subscription services for printers now?
There have always been for all brands, but they are usually part of a leasing contract for businesses. The new thing is that HP is trying to trick consumers into similar contracts even though most have no need for it.
Yup, a subscription that sends you ink and paper as needed (printer reports you need ink soon, sends an order automatically)
Some are even billed per-page printed.
If you cancel or remove your payment method: the ink you currently have stops working.
Yep.
HP is especially known for pushing ink subscriptions. There was some news about it recently, which is why this article exists, he’s justifying their shitty behaviour.
Well I for one am disgusted
Amateur, I have my HL5170DN from 2006 still going strong
I mean I use the thing like once a year. By some miracle I’ve never changed the toner (ink? Not sure, never bought it)
Here’s my maintenance page, I’m not a heavy user, but when I do print, it’s usually a sizable job.
Is that drum info not reading right or is it due for a replacement?
It needs to be replaced. It’s about 15,000 pages past life expectancy
Ah, that explains it.
The ink plan isn’t required, you can still use regular cartridges.
But they do require you create an account and register the printer before it will function with their newer consumer printers.
Business/Enterprise printers too, at least some of them…
Wait, what? I’ve never heard about this before. It doesn’t change my mind that HP can go fuck themselves. I boycott because they have shit products and customer support. And I tell everyone I meet about it. Imagine me as a CrossFit vegan, only with an unhealthy hatred for HP.
I like that analogy.
It depends on the model, some actually require some level of subscription to even function.
Really, which ones?
Any model that comes with an HP+ free trial subscription will stop working after the trial ends. You can then go out and buy “non instant ink” cartridges for a high price or you can sign up for their monthly subscription and get new ink and paper in the mail whenever it runs low. It’s a scummy aggressive marketing tactic.
people need to stop buying HP printers
They did.
They now rent them through a monthly paid subscription.
zing!
so shitty, though
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HP’s own laser printers are actually still spared of this nonsense. I use their supplies for best results as I used to contract with them and did repairs on their business customer’s machines. A large number of repair requests were caused by damage from 3rd party cartridges with low quality fusers that would cause toner to clog the mechanism.
Does anyone at HP even use their own printers?
Depends if there’s a camera nearby or not.
“They’re gone? Bring back the Brother.”
I wish i had the answer to this, as i work ewaste in the silicon valley, but HP isnt one of our clients.
Probably not the inkjets. The lasers have been good. Old ones were eternal.
I remember programming rude messages into the LCDs of those old HP Laserjets in college. Good times
“FEED ME A STRAY CAT”
“BBQ SAUCE LOW”
Some of my favorites.
So…it’s not an HP printer?
My guess if you buy a HP printer, they send a Brother laser printer, which is going to make consumers much happier.
It’s not their printers which are hated, it’s their business model of selling overpriced ink and toner cartridges to a price that’s higher than champagne prices and using technical devices to make it impossible to use other toner sources, firmware to make printers stop working when ink runs anywhere near low (they define ‘low’ as 33% ink left), while at the same time ensuring that as much ink and toner as possible are wasted through unnecessary testing and calibration and cleaning processes.
No, I hate their bloated as fuck drivers as well.
Not to forget possibility of machine identification code (in best case waste of toner/ink, in worst case dangerous).
To add to your point, their printers are indeed hated, but it is simply a symptom of their terrible business model and not the problem itself.
Hahaha. Now this explains why MSoft have started pushing hp smart app. Absolute scum bags them both. Wonder how much MSoft accepted to push that software out?
Does this count as false advertising?
hp has sullied their brand pretty well
HP makes my most hated printers.
You’re not wrong, and imma let you finish, but Epson edges-out HP by just a hair imho.
Lmao. Is this real? Why is less in italics?
The HP logo is all it takes to make printers hated at this point. Couldnt give me one even if it included 10yrs of ink.
I hated my mom’s Epson way more than any HP I’ve ever used. It was nice because it was a ink-tank model, but the software was awful.
This is kinda like saying I’d rather step in the slightly smaller pile of shit.
They were when HP was run by engineers.
HP is a fallen giant that cannot stand back up so uses it’s grotesque fingernails to dig itself deeper down into the ground instead.
Thanks, Meg Whitman.
Whitman was eBay.
You’re probably thinking of Carly Fiorina. But it’s not like she was the only turd CEO there.
