Because Boeing were on such a good streak already…

  • @[email protected]
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    1521 year ago

    Working for Boeings PR department must be absolute madness right now… imagine having to somehow excuse all those fuck ups and every week there is a new one

    • r00ty
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      371 year ago

      The thing is, every Boeing plane that has any problem is going to make it to the news right now. So it’s very hard to see what is relevant and what is just “one of those things”. So, this will make them look worse than they really are.

      Having said that, they have problems. My opinion is that cost-cutting has created all their recent actual problems (MCAS, missing bolts, loose bolts etc) and I’d argue that unless the actual location(s) responsible for these problems is identified, the safest thing to do would be to recall ALL aircraft recently (last 3 years AT LEAST) serviced, repaired or had their configuration changed at a Boeing owned or subcontracted location should be reviewed for substandard work.

      My reasoning here is that if we have loose/missing bolts on the 737 Max 8/9 and -900ER. It won’t stop there, it is going to almost certainly be an institutionalised problem of quality control slippage that could affect any aircraft maintenance, repair, or adjustment operation.

      But, I’m not an aviation expert, so my opinion is worth very little.

      • @[email protected]
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        131 year ago

        I agree with your comment, even though I have no idea on the technical aspects. What I can weigh in on is crisis management, especially communication.

        Boeing needs to take control of the situation and actively start communicating and showing that they are working on fixing this thing. In Situational Crisis Communication Theory you would call it a rebuild approach. They tried denial, they tried downplaying, it’s not working. A rebuild strategy is usually the last resort, as things like admitting your mistakes and fixing them are rarely appreciated by investors. Furthermore it’s usually a huuuuge cost to do a recall on that scale. But Boeing need to show the public that they are actively working on improving the situation, to earn back their trust. So at least a partial recall should be considered.

        You’re exactly right in your first paragraph about the news. The media and the public are very sensitive to Boeing quality issues rn. These articles won’t stop unless one of three things happen. Either Boeing gets their shit together and gets some effective crisis management and communication done, the company goes bust, or something else turns up in the news that replaces this. The third option will be the most likely, but it will also haunt them forever. It’s like that exploding galaxy note 7 situation. There were articles about that for every new generation of Galaxy Note, despite Samsung doing pretty well in investigating the issues. And while the following Note phones sold alright, the whole thing was a significant loss of trust and money for Samsung and enabled competitors like Huawai to catch up.

    • @[email protected]
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      41 year ago

      The company is still worth over 100 billions. They do something right.

      Otherwise I agree with you. It’s almost hilarious to see fail after fail (as long as you are not in the plane).

      • @[email protected]
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        11 year ago

        Google’s worth billions, and they can go probably about 6 years doing nothing right before that changes. It took Yahoo! a while, you’ll catch on.

      • @[email protected]
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        1 year ago

        What they do right is having a duopoly with Airbus, and great military contracts. So investors know that even if things are shit rn, they will probably get better again.

        Furthermore, while I agree that Boeing probably will not go bankrupt over this, the valuation sometimes is not a great indicator of what’s going on internally. Enron was worth over 60 billion. Half a year later they were at zero. Now I’m not saying Boeing is nearly that bad, but they are in some trouble for sure.

      • @[email protected]
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        11 year ago

        Nestle is worth billions. Sure, a bunch of kids die and we use slavery, but they must be doing something right.

      • @[email protected]
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        31 year ago

        Well they were not doing so hot just 4 years ago when they said they were short a cool 60billion…

    • WHYAREWEALLCAPS
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      1221 year ago

      Except this one isn’t even a Boeing issue - this is a plane Delta has operated since 1992. This is entirely Delta’s maintenance’s fault. Boeing will still get blamed for it, of course.

      • @[email protected]
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        1 year ago

        I know, but no one cares who’s responsible at the moment. What people care about is that they read a new article about Boeings planes endangering passengers every 3 days. So while Delta is most likely at fault, Boeing is gonna take the hit to the company image. That’s why I was specifically speaking about the Boeing PR team. Those guys and the crisis managers won’t be able to catch a break for a loooong time.

        • TimeSquirrel
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          1 year ago

          “Next up: are Grandma’s visits killing her? Investigation finds Boeing builds airframes out of aluminum, which may or may not be linked to alzheimers. More at 11.”

        • @[email protected]
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          191 year ago

          45,000 commercial flights a day in the U.S. 35 deaths in the last 10 years. Thats about 164 million flights.

          ~115 people dying by car daily, and those numbers have been rising every year…

          If planes get their kill ratio up high enough people will stop caring and start saying it is expected/needed.

          Clearly more plane crashes are the answer.

          • @[email protected]
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            1 year ago

            how many car trips per day in the us? must be billions. deaths per mile* per traveler should be the metric, not number of trips.

            ps: safest method of transportation is the elevator.

            edit:*mile traveled

      • r00ty
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        171 year ago

        I don’t think we have enough information to say whether it’s a Boeing thing or not. The reason I say that is, that my understanding is some maintenance and repair operations will be performed by Boeing, or Boeing appointed subcontractors. What we may never find out is whether there was any work done on, or requiring access via the nose wheel area, and whether it was performed by Boeing/Boeing subcontracted technicians.

        But, as I said in my other comment. This will be an ongoing problem where every Boeing plane issue will be reported now and unless announced by the operator or Boeing themselves, we’ll never know whether it was a Boeing maintenance problem or just neglect by the operator.

      • Kokesh
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        71 year ago

        I would expect this to be a maintenance fail.

  • kingthrillgore
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    121 year ago

    I feel uncomfortable as a taxpayer having inadvertently supported Boeing and they are literally falling apart.

    You think Airbus is gonna expand its capacity to build even more planes?

    • Synapse
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      1 year ago

      According the Airbus themselves, they finished 2023 with a backlog of 8598 orders, and they delivered 735 planes that same year. They are occupied for years ahead and it’s probably not so simple to increase production.

      Edit: the source: Orders and deliveries / airbus.com

  • @[email protected]
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    121 year ago

    is this a new plane or is delta shirking on maintenance (delta’s fleet is one of the oldest)

    • @[email protected]
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      211 year ago

      This is an older plane. The last 757 was produced around 2004, so they’re 20 years old now. That said, I absolutely love this airframe there an absolute pleasure to fly. The Delta configuration has bathrooms in three spots on the plane. I’m fairly certain the fuselage is a little bit wider than a 737 so you get a little bit more room in the aisle AND there’s more exit row seating. The 757 has an interesting wing design to improve efficiency. It’s like partially super critical or something. Maybe somebody else can add on to that.

      I remember flying the 757 a from Seattle to Detroit during covid and it was basically completely empty. It’s a bummer were going to see them start going away.

  • @[email protected]
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    1 year ago

    Between door bolts missing, virgin airlines missing wing bolts, this nose wheel, etc

    It almost feels like some kind of related systemic error in the very thorough maintenance documentation required for aircrafts, or a large scale sabotage of some sort.

    • Carighan Maconar
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      51 year ago

      It feels like they’re using the Lego sorting robots to assemble the kit for a plane…

    • @[email protected]
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      231 year ago

      Any regulatory agencies that enforce this sort of stuff being defunded, understaffed, or de-toothed in the last 4-8 years?

      That’s what this smells like, and we should really be getting ourselves ready for more of this in other industries.

      • @[email protected]
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        51 year ago

        I don’t know about the regulatory side, but Boeing gutted their experienced engineering corps starting about 10 years ago. In the pursuit of profit of course. I think we’re seeing the effects of that finally coming to the fore.

        My understanding of the role of the regulatory agencies for stuff like this is that they can ground a model of plane if they believe there’s a systemic issue. Like we saw with the MAX.

  • @[email protected]
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    1 year ago

    How is this Boeings issue? This is a maintenance problem with the airline. Tires get replaced by maintenance staff. That plane isn’t brand new.

    • @[email protected]
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      191 year ago

      If I recall correctly, the aircraft manufacturer writes the maintenance guidelines.

      This could be a Boeing issue, if it’s due to something that happened at the time the aircraft was built, or due to a foreseeable gap in the maintenance guidelines.

      It could be a Delta issue, if they weren’t following the maintenance guidelines, or a maintenance contractor working for them wasn’t following them and they didn’t catch it.

      It could also have been (very small but nonzero chance) the result of physical trauma to the plane that wasn’t foreseen, back in the 1990s when it was built, as something that might cause an issue of this magnitude. I haven’t yet seen any information on whether this particular aircraft has a history of hard landings or running over debris on the runway. Freak accidents do happen.

      All of those have precedents in aviation history.

    • @[email protected]
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      551 year ago

      Well, if proper maintenance was done and the part still failed due to a design or quality issue that was improperly QC’d (missed, skipped, etc) then yeah it could be Boeings fault.

      They’re getting extra scrutiny right now because of all the incidents recently, and all the anecdotal stories of former employees talking about how a bunch of suits are destroying it from the inside to make a quick buck.

      And frankly, they fucking deserve it.

      • @[email protected]
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        141 year ago

        And frankly, they fucking deserve it.

        Except the suits aren’t going to be the ones hurt by the company going down in flames.

        • @[email protected]
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          51 year ago

          Boeing: “We hear your concerns. We plan to squash problems by firing all the employees who raised problems.”

        • @[email protected]
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          51 year ago

          It never is, but it prevents them from continuing to build new planes were profit has priority over security and “accidentally” killing 100s of people

      • @[email protected]
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        1 year ago

        Sure, but the 757 is a 40 year old design that has been out of production for 20 years.

    • @[email protected]
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      51 year ago

      I think the first two repliers have never heard of Ockham’s razor. I mean a micro meteorite could have struck some part of the wheel and knocked it off too, but probably not. Though that would be boeing’s fault to, because they didn’t make it micro meteorite tolerant.

    • @[email protected]
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      231 year ago

      Careful. Boeing already tried the “but it’s not our job” excuse on a few major incidences with an executive now locked behind bars after pushing bribes to cover it up . They’d be best backing off on taking an attitude about where to assign blame. They got a lot of red spots that will never come out.

    • @[email protected]
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      191 year ago

      I remember watching this PBS Frontline segment on plane maintenance 10 years or so ago: https://www.youtube.com/watch?v=sw0b020OFj4

      I imagine we still have those problems and the recent news of counterfeit parts entering the market is scary.

      Good thing these recent incidents ended up with no serious injuries or death. Perhaps this timing is good in some really weird way as the Supreme Court starts considering powers of regulatory agencies and concerns around government funding to highlight the importance and need for this government role.

  • veee
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    491 year ago

    If it’s Boeing, I’m not going.

      • @[email protected]
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        31 year ago

        It’s annoying, sure. But not that difficult. I’ve adjusted my flights coming up recently after the “door” issue to swap to airlines using Airbus.

        • NιƙƙιDιɱҽʂ
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          1 year ago

          Have you seriously made flight changes because of a single incident? Golly, I hope you walked to the airport instead of driving. Those cars are death traps.

  • @[email protected]
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    1 year ago

    This is (probably) not Boeings fault, it’s just that karma is striking back at them lol

  • @[email protected]
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    1 year ago

    Maybe Delta should’ve gotten the input of the focus group from I Think You Should Leave when trying to determine what they should do with their maintenance dollars.

  • Ashy
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    301 year ago

    Yeah, that’s not very typical, I’d like to make that point.