• @[email protected]
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      131 year ago

      I made my last order from Wendy’s over 5 years ago, when I watched them give my order to the person in front of me then tried to give me their order…and when I wouldn’t take it because it wasn’t right and asked for what I actually ordered, I was told that they would redo it but it would be at the end of their list, and that it was my fault they gave it to the wrong person.

      Like…I had no reason to doubt that maybe this guy ordered the same combo off the menu, no unique changes to the way it came. But yeah, it’s my fault for not jumping in and taking it from him.

      Ended up taking me like 40 minutes to get a burger and fries, and when I finally got it, it still wasn’t right, and the manager tried to lecture me about how to avoid this in the future.

      As it has happened I’ve been able to successfully avoid another Wendy’s fuck up ever since by the weird trick of never fucking going to Wendy’s.

  • @[email protected]
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    411 year ago

    How about we try it with wages too, Wendy’s? It’s a busy time and you REALLY need me to finish a project? Well, my pay just surged, so pay up or come back later when I have nothing to do. How’s that for an “enhanced feature” you greedy fucking pricks?

    • @[email protected]
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      201 year ago

      Don’t give them ideas. They’ll do it, and the lunch rush is the only time fast food workers will make $15 for a single hour. The rest of the time will be $7.25 and used to justify the ridiculously low minimum wage. "But we usually pay more than that. We need the flexibility or we’d have to cut hours!*

  • @[email protected]
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    201 year ago

    Evil product idea: track the eyes of customers and increase the price of anything they look at for 20 seconds.

    • Chainweasel
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      11 year ago

      If people didn’t keep paying for it, it wouldn’t work.
      Unfortunately it’s a sound business model because people will absolutely fork over the money regardless of how much they bitch about it in the process.
      The enshitification will continue indefinitely until people stop buying the shit.

    • FlashMobOfOne
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      1 year ago

      Luckily, at least for now, most people can sail the high seas, or hit the secondary market, or cook the things they want in order to avoid the price gouging and enshittification. You can get ten frozen burger patties at the grocery store fairly economically in most of the country and then spice and cook them up yourself.

      When Trump is reelected in November I expect it to get much worse and very fast.

      • @[email protected]
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        161 year ago

        most people can (…) cook the things they want

        That’s far from true. Millions live in food deserts and the working poor often don’t have the money and/or energy for it after working extreme hours for atrociously low wages.

        And that’s not even taking into account those of us who are unable to cook even simple dishes for ourselves due to disability.

        When Trump is reelected in November I expect it to get much worse and very fast.

        That’s probably true of literally everything…

  • @[email protected]
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    31 year ago

    Its not what they said. They said they are rolling out dynamic display boards. Don’t trust shitty reporters

    • @[email protected]
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      31 year ago

      Don’t get me wrong I have a short attention span too but if you’re gonna toss negativity around maybe finish the first paragraph? But also how did you get past the first sentence?

    • dropcase
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      81 year ago

      From the first section:

      Under the test, burgers, Frosties, and other menu items will have “dynamic prices,” costing more during times of increased demand.

    • FlumPHPOP
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      21 year ago

      Here’s the statement from their CEO Kirk Tanner (emphasis mine):

      Beginning as early as 2025, we will begin testing more enhanced features like dynamic pricing and daypart offerings, along with AI-enabled menu changes and suggestive selling,” he said. “As we continue to show the benefit of this technology in our company-operated restaurants, franchisee interest in digital menu boards should increase, further supporting sales and profit growth across the system.

      Here’s the Oxford English Definition of “dynamic pricing” since 1929:

      the practice of varying the price for a product or service to reflect changing market conditions, in particular the charging of a higher price at a time of greater demand.

      Referring to reporters, investors, and consumers as “shitty” for taking a company at their word is just silly.

  • @[email protected]
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    441 year ago

    why limit opportunistic gouging to airline tickets and private taxis? You want food now? Pay extra. You want hospital care now? Pay extra. You want a fire truck or an ambulance or the police now? Best not be poor.

    Honestly how was *any *of this ever legal?

    • @[email protected]
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      71 year ago

      Isn’t this kind of the situation in America already? With people fearing bankruptcy from ambulance rides and all. Oh, and tipping for restaurants/delivery services like uber eats and instacart. While it’s going to the worker instead of the corporation (hopefully), I’ve read enough stories about food being held hostage unless a tip is given.

  • Aa!
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    31 year ago

    I struggle to understand the people who are angry about this one. I’m not saying it’s a good business move, but it’s not like it hurts the general population

    With fast food, you’re already paying a premium to get prepared food on demand. The people who can’t or don’t want to afford it can avoid the premium pricing by planning ahead and packing lunches from home.

    This is basic supply and demand economics at this point. If prices go up, demand will go down as people move to other restaurants that are cheaper, or stick with groceries.

    Now if it was a grocery store doing this, I would feel differently. But fast food is not a basic human need.

    • catsarebadpeople
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      61 year ago

      You’re not wrong but they’re still assholes. Shit like this is only explainable when you give up and accept that this capitalist hellscape is our only option.

  • @[email protected]
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    111 year ago

    I won’t have to worry about surge pricing from the Windy’s down the street from me. They’re always dead and I’m amazed it’s open. A “Rush” would have to qualify as more than 2 cars in the drive through lmao

  • @[email protected]
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    141 year ago

    oh fuck, I just realized what those dumb digital screen things they have in walgreens to replace glass fridge doors are for now. It’s prep work for this.

  • TruthAintEasy
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    91 year ago

    I bet they wont, or they try it and then back-peddle when their stores see a 15% reduction in sales

    • @[email protected]
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      1 year ago

      They wouldn’t do it without crunching the numbers first.

      They may lose 15% of their customers, but the ones that stay bring in 25% more money with less capital spent on labour and resources by having less customers.

      The point isnt making good food for people. The point is funneling money towards the conglomerate that owns the Wendy’s franchise. This is capitalism.