Did your Roku TV decide to strong arm you into giving up your rights or lose your FULLY FUNCTIONING WORKING TV? Because mine did.
It doesn’t matter if you only use it as a dumb panel for an Apple TV, Fire stick, or just to play your gaming console. You either agree or get bent.
deleted by creator
Never allow internet access to unrooted devices. My TVs are airgapped.
Lol sure mine is waterboarded
Waterboarding, Earthed ground, Fire wall, Air Gap, Long ago, the four protections lived together in harmony.
But all that changed with the Fire Stick attached.
Till new Nvidia power connector started fires
I’ve sent mine to a CIA dark site for advanced interrogation.
Ah yes, airgap the streaming device.
It can still stream video over the hdmi port just fine. This is about containing the rooted malware inside the tv’s firmware from exfiltrating and then self destructing.
My TV streams my shows just fine via my xbox
I believe it is possible by simply attach a rooted device to the TV with streaming capability, like a computer, or a rooted nvidia shield.
Although I don’t agree with OP that everything needs to be rooted, for example, my phone runs grapheneos without root, I do believe most rooted OS are more usable than proprietary OS like Roku.
Is it even possible to like reflash certain TVs cuz it kinda seems like you may be better off buying a large ass monitor with a pi or potato PC attached.
I’m really surprised about this. Amazon got called on their arbitration clause so much that they removed it because it was so expensive.
Roku is practically asking for people to do the same to them. They could even do it about this clause, IMO. (I am not a lawyer.) This is a really dumb clause to have these days.
Cool. Can you buy something else and stop talking about it for days now?
Did you read it? That first paragraph’s last sentence refers you to the section which tells you how to opt out.
L. 30-Day Right to Opt Out. You have the right to opt out of arbitration by sending written notice of your decision to opt out to the following address by mail: General Counsel, Roku Inc., 1701 Junction Court, Suite 100, San Jose, CA 95112 within 30 days of you first becoming subject to these Dispute Resolution Terms. Such notice must include the name of each person opting out and contact information for each such person, the specific product models, software, or services used that are at issue, the email address that you used to set up your Roku account (if you have one), and, if applicable, a copy of your purchase receipt. For clarity, opt-out notices submitted via any method other than mail (including email) will not be effective. If you send timely written notice containing the required information in accordance with this Section 1(L), then neither party will be required to arbitrate the Claims between them.
What an absurd burden to put on someone. If I can opt in electronically, I should be able to opt out electronically.
Which is the law in countries with consumer protections.
I know what I’m doing tonight. Once I have the letter with all the details in alignment I’ll post an update here to help others.
Got that letter?
In my pro consumer country there is an amazing law that states that any contract cancellation procedure cannot be more difficult than the contract sign-up procedure. This means it can’t be through different channels or have more steps.
Any reasonable judge will look at this clause and come to the conclusion that Roku is not acting in good faith. It’s so blatantly scummy to have a user have to mail in an opt out request on a consumable’s EULA update that the consumer never asked for long after the initial purchase.
It’s enraging because information like the account email and TV model are sitting there available to the Roku OS. These could easily be appended to an email at the touch of a button, or transmitted to Roku Legal in an even more efficient programmatic way.
But noooooo, they need to force you to write the shit down with a pen because they know you won’t bother. Next time they want to sell you something, though? That’ll be one click.
I’d love to see a judge throw the book at some company for this kind of horseshit. Last time I refinanced my house I saw the page about opting out of marketing somewhere in the cloud of papers I signed, and meant to go back to it. I did, but it had such a complex table of options that I said to myself “I need to look at this with my glasses.” And then of course I forgot to do that and of course they sold my information everywhere. This is my own credit union that I’ve been with for 12 years, too.
That’s an overly complicated procedure to opt out.
You gotta opt in, then send a fucking letter with a bazillion nitty gritty information.
First of all, shit like this should be made an example of, and it should as easy to opt out than to opt in. Otherwise, it is predatory
Surprised they don’t want it hand-delivered at the top of a mountain somewhere.
Here is an alternative Piped link(s):
Piped is a privacy-respecting open-source alternative frontend to YouTube.
I’m open-source; check me out at GitHub.
It would be hilarious if a lot of people did this. And requested confirmation of receipt, and kept stalking them for these confirmations.
Maybe the letter should be on a0, and a separate one for each member of the household.
I’m definitely doing it. Worth the cost of a stamp.
I don’t even have a Roku TV just an Ultra hooked up to a monitor so not a lot to lose but it’s the principal of the thing.
I’ve requested confirmation and have only gotten it once or twice.
What I’ve started doing is actually just sending them their same exact terms via their corporate registered address (regardless of their instructions) with the arbitration clause and jury trial waiver and just about anything I don’t agree to removed. I tell them so long as they continue to provide the services to me, that they implicitly agree to the terms I’m sending them, with any further updates requiring them to send a registered (not certified) letter.
I intentionally do not provide any way for them to identify my account except for the return address.
I figured if I ever had to go to court, one of these things would happen:
- judge finds that the original terms are enforceable, which means I’m no worse off
- judge finds that my amended terms are enforceable, which means it worked
- judge finds both terms unenforceable and I can continue to sue them
So far, no company has ever written me back or turned off my access to the site.
I suggest everyone do this because these forced arbitration clauses are very anti-consumer and we need to start clawing back our rights.
🫡🫡🫡
Godspeed soldier
My muscle memory is to hit power-right-ok to open youtube when I turn the tv on, most of the time without looking at it. The other day, it ended up still sitting on the default menu item after I did that. This must have popped up then. Something that can be dismissed without ever actually seeing it is certainly not enforceable.
yar har fiddle dee dee you are a pirate.
deleted by creator
Just an FYI, although they aren’t physical products like this Roku, many apps and digital services have added the very same binding arbitration clauses recently.
The McDonald’s app for one. I ended up deleting the app after it tried to force me into binding arbitration and I didn’t want to go through to opt-out process for marginally cheaper, shitty food, so I just deleted the app altogether and haven’t eaten there since November.
Watch out for it if you drive for doordash or ubereats as well. I opted out of both, although they claimed you couldn’t opt out in an new contract when you didn’t before (a bunch of BS, if the current contract you are about to sign says it supercedes all others, you can’t make the lack of an opt-out on a previous contract hold up).
On-going services might make sense for these shitty enough clauses, but to be strong armed into it for physical product you bought free and clear … Disgusting.
It’s like all these companies are locking themselves down to minimize legal exposure because they know that their services and products are getting more awful or something.
I legit don’t know how binding arbitration can be legal.
Agreeing to terms of actual usage of the product, I understand. Like for a pogo stick, assuming your own risk of injury.
But I don’t know how they can legally just say that suing is impossible.
I thought I linked to my blog post about it, but it just used the image
Roku’s Ultimatum: Surrender Jury Trial Rights or Lose Access to Your TVs
So Roku is also a piece of shit too eh? I knew that their device I bought wasn’t great but I thought it was just a cheap one. Glad I’m creating a media PC on Linux
Time for a class action suite.
I hope the suite (sounds like sweet) has snacks because I’m hungry. We’ll be waiting there while the law(suit) is pending.
Noooooooo, you just signed that right away! /s
“My cat stepped on the controller, your honor. I never actually saw or agreed to those terms.”
These are fun, Australians can’t waive any of their rights, including consumer rights and rights to access the courts.
Also, it’s illegal in Australia for a business to make “false or misleading representations” about those rights. Maximum penalty is 10% of annual revenue.
The contract isn’t just unenforceable, it’s just straight up illegal.
Wait, does that mean we could actually see some companies get punished for making improper terms and conditions?
I would really like to see companies get strongly punished for EULAs/etc that turn out to be illegal/improper.
I think this is true in any civil country…
yup the US seriously is not a civil country. i would know, i live here.
Frankly, seeing how you people are treated as a employees or as a customers, sometimes I doubt it…
Australians* can’t waive
👋
Checkmate.
Check, mate!
I haven’t connected mine to the internet for a long time
