• @[email protected]
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    1842 years ago

    HP tech here. Stay FAR away from any of their consumer-grade devices. They’re cheap, poorly built, and difficult for even HP techs to work on. Save your money and get something with better build quality.

    Their business-class devices are okay, because most of those actually have decent build quality and are easily repaired. But stay away from their cheap devices, especially their printers (obviously).

    • @[email protected]
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      12 years ago

      The Omen laptops are pretty good as well. Even the fan blades are made of aluminum. But I would avoid their desktop PCs because they use proprietary components.

      Like any other company, some products they make are junk but others are decent.

    • @[email protected]
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      142 years ago

      Thanks for this, good to know. I’ve had nothing but problems with my HP and had many a day of wanting to schwing it out the window.

      Any particular brand out there that’s still known for decent build quality? I feel wary of them all now.

        • @[email protected]
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          142 years ago

          I love mine… third party toner is dirt cheap and the wireless printing actually works without a cloud service! Just make sure you update the firmware because some models ship with a bug where it won’t print after it’s been idle for a while.

        • @[email protected]
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          202 years ago

          Funny. I was about to mention my brother laser toner printer. Have two. They are black and white but tanks

        • Flying Squid
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          142 years ago

          My Brother “network” laser printer is so old, it has no WiFi or Bluetooth, just an ethernet jack and a USB 1.0 port. Seriously. 1.0. It’s that old. I’ve only had to change the toner cartridge one time because I don’t print a ton, but it’s a workhorse.

      • ChapolinColoradoNZ
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        102 years ago

        Get an older version of the HP printers if you like that brand. I’ve had Officejets 6900 and 7500 and 8500 series. Cartridges still widely available and the printers accept mortification for external tanks. I only have the 7500 now in the wide format and it’s still going strong. Easy to maintain too. I do have a laser printer as well which I only use for b/w printing. Have had experience with fixing other brands in the past and by far the Brother is the most user friendly I guess. Epsons are okay and easy to find parts for.

        • @[email protected]
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          82 years ago

          I saw some Epson or Canon printers with ink tanks.
          If I buy any printer for a >30-40% humidity environment it will be one of those.
          If it’s mostly dry it will be a toner/laser based.

          • @[email protected]
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            52 years ago

            I have a canon with an ink tank. I love it, but it’s only about 4 months old. I’ll actually curious how I feel about it in a decade from now.

            • @[email protected]
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              22 years ago

              Assuming the ink won’t dry out and the driver will not dematerialize or break something I think very good.
              I read somewhere that you should not mix inks so I wish you good luck with the vendor of your ink.

      • Agentseed
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        72 years ago

        from what I’ve heard brother makes pretty solid laser printers

        • @[email protected]
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          62 years ago

          Except their printers are good awful to get hold of without the connect X here and there stuff.
          Give my my god damn driver without all the other shit to connect via USB to my god damn scanner!

      • @[email protected]
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        62 years ago

        I have two oki mc363’s (office and home).

        Cost about $600, 6 years ago. Weighs about 30kg, must have a cast iron chassis or something.

        Rock solid, great printer scanner in every way. Wouldn’t change a thing.

        • @[email protected]
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          2 years ago

          My parents have an okidata microline 82 that still prints. One of the dots hits a little light these days.

          They also have a 1994 HP LaserJet 4 plus that is still chugging along. Back from when HP made decent printers.

    • @[email protected]
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      252 years ago

      We are also an HP/HPE shop.
      Like you said. Not the cheap shit. And definitely not the cheap printer shit!
      ProDesk or EliteDesk (maybe even used?)

  • ChapolinColoradoNZ
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    562 years ago

    Best trick in the book is to download the Windows 7 version of the drivers or software package as it is all prior to this cloud BS. Install that in your windows 10 or 11 and it will all work as intended.

    • @[email protected]
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      262 years ago

      Or just use linux with CUPS and you never have to let hp install spyware on your computer.

      • LazaroFlim
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        22 years ago

        Best trick then it to trash it and buy a new printer. Done keep on sending them money for ink.

    • Kit Sorens
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      42 years ago

      I just learned how to manually install PCL5 from the “Professionals ONLY!” Section of their driver download page.

  • ivanafterall
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    532 years ago

    Terrible printer. Among the worst purchases I’ve ever made. Stunningly anti-customer design choices. I will never, ever buy another HP anything.

    • yesdogishere
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      2 years ago

      HP is doomed, sadly. All our parents who slaved and sweated blood to build their wonderful tech, wasted, their lives pointlessly ruined. All thanks to the horrible directors and management of HP. If you know anybody who works for HP today, make sure to victimise, ostracise, belittle, denigrade and castigate and bully their entire families into submission. No mercy for these fuckers and destroyers of all that is decent.

      • @[email protected]
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        102 years ago

        As if any other conglomerate is any better. Just don’t buy the cheap bs and do your research before buying shit… >_>

    • Victron
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      122 years ago

      FUCK YEAH, I got one last month. Best printer I’ve ever had. No, I’m not being paid to say this. Fuck HP!

      • @[email protected]
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        42 years ago

        Ok am I taking crazy pills? I bought into the laser printer hype from reddit and got a Brother. And it’s a good printer and all, but my toner runs out just as often as the inkjet did! And I don’t print a lot, like maybe a page per week on average. Am I doing something wrong?

  • @[email protected]
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    132 years ago

    My family doesn’t print in color anymore so we just have an InkJet that works wonders. Printers do not need to have an app, they don’t need to be subscription based, or require you to buy specific ink/paper

  • @[email protected]
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    262 years ago

    How often do you guys need to print anything anyway? When my last printer broke I just bought a dedicated scanner and have been going to my local library on the rare occasions when I need to print something. If you’re pissed off at HP (and other printer companies) for doing stuff like this, just ask yourself if you really need a printer at all. There’s a good chance you don’t.

    • @[email protected]
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      62 years ago

      i need things to be in physical form so that i can write on it. it’s the only way that i can organize information and learn.

    • Victron
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      182 years ago

      I humbly think the reasons other people have to print something is none of your business. And your personal story is no one else’s. Many people, myself included, need to print stuff on a regular basis, for work, school or whatever. The post is not about that, but the scummy practices of a shitty company.

    • @[email protected]
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      52 years ago

      Print prices are so high in London, that it’s cheaper to buy a new printer every 30 pages or so.

    • @[email protected]
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      72 years ago

      College students still need to print stuff, some more than others. Especially if you’re like me and the only way you can retain information is to take handwritten notes, physically highlight, and write in the margins. I don’t know why, but ebooks and PDFs just don’t stick in my brain. There’s a printer in my department, but not that convenient when you don’t live on campus, and the library charges you like you’re at a Kinkos.

      I’m amazed that these printer companies feel they can pull this kind of shit though. You’d think they’d be doing everything they can to keep the 10 people who still need home printers and scanners.

    • Mellibird
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      42 years ago

      This is what I do. On the rare occasions I need to print something, I just pop down the street to the library and do it there.

    • funkless
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      82 years ago

      i do fairly often. just because you personally don’t need to print stuff doesn’t mean no one has to.

    • @[email protected]
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      62 years ago

      I sell stuff on eBay enough that having a printer is worth it so I can buy and print shipping labels at home, that way I can use USPS package pickup to ship stuff from my front door without needing to leave the house.

    • @[email protected]
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      12 years ago

      I just got like 2 mi to the local fedex office and print from there. That said in the last decade the most common thing I print off is D&D sheets for a con I go to

    • @[email protected]
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      12 years ago

      I print stuff all the time, I also send people personal letters to their mailbox so maybe I’m just old.

  • @[email protected]
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    62 years ago

    I don’t see why people need printers in this day and age even at work. I’m in finance and the only time I use the printer is to scan paper someone else like a vendor or customer sent me that could have been sent digitally. Oh, there have been a few times I needed to print out some legal stuff but that’s it.

    • Ataraxia
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      52 years ago

      I have a laser printer because I need to print documents and reference material, changes in policy etc I need a physical copy to reference.

    • @[email protected]
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      22 years ago

      I’m in medicine, and paper is still extremely important, mainly from a legal standpoint. You want hard copies of a lot of charts and papers.

    • Kichae
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      32 years ago

      It’s easier to read for understanding off of paper. Easier to mark up text and make notes. Easier to learn off of. The use and flexibility for learners and knowledge workers is still unchallenged.

    • @[email protected]
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      82 years ago

      Need to show proof of residency? Bring a copy of a utility bill (which is now paperless so I have to print it.) Make a change on my car or health insurance? Sure, I can wait a week for them to mail me a copy, or I can print a copy right now (because a family member lost theirs or needs to submit a copy for employment purposes.) “For faster service, please fill the documents out and bring them with to your appointment.” Not a requirement, but saves everyone time.

      I used my printer weekly when my kids were in school, but now that they’re in their 20s I still find myself needing to print something every month or two. Sure, the 10 minute drive to the library is an option assuming I have the time to make the trip during their hours, and hoping it’s not the opposite direction of where I’m headed. The last printer I bought was a basic Brother color printer that I spent $30 for on sale. It does a solidly adequate job 6 years later.

      • @[email protected]
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        32 years ago

        YMMV with all these examples. There have been multiple times where I have emailed a utility bill or signed lease. My insurance has an online portal to change my car or house insurance (sorry I don’t have health insurance).

        I get it though. This basically comes down to companies that suck and still use fax machines.

  • dinckel
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    782 years ago

    I will never buy any HP product, just out of principle. Every single of their printers I’ve ever owned had broken down in elaborate ways no one understands, and what only makes it worse, is that the ink costs more than the actual hardware. Obviously it’s because they’re using only the most premium and exotic materials to make it.

    What really nailed the coffin for the final time was my printer refusing to accept the black cartridge, claiming it was not a legitimate one, so it locked down the whole printer into some sort of self-repair loop that it never exited

    • @[email protected]
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      12 years ago

      When I need to sign something that isn’t DocuSign. Which, is more often than I’d like.

      • Final Remix
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        22 years ago

        I just scanned my signature and stamp it as a Jpg, then flatten the PDF and save as a new file. “I printed, signed, and scanned it again, sure…”

    • @[email protected]
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      72 years ago

      Swore off HP many years ago when my laptop began overheating in minutes. Opened it up, looked at the video card heatsink and duct and saw LIGHT in between. Ended up bending the duct ever so slightly and ground a pre1983 penny down to act as a heatsink and fill the gap. Yeah, a penny filled the gap. This after I owned a 1990s desktop where they cooled the processor by using a case fan and plastic ducts to remove the heat. No heatsink whatsoever. They will cut every corner they can.

    • Syfrix
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      192 years ago

      I have never bought a new, consumer HP printer. Ancient business HP printers though, I have on several occasions. Those are pretty good actually, they work when you need them to, (third party) toners are plentiful, and they’re cheap. Much better value than a new one.

      • dinckel
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        32 years ago

        You don’t fuck with enterprise consumers. They will drop bank on anything that will just consistently work. Regular people don’t do that, so you gotta find a new way to rob them

  • @[email protected]
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    622 years ago

    I guess I’m not understanding all the comments saying “why is anyone buying printers anymore? What do you need to print at home? Just buy a Brother or don’t buy one at all.”

    Do you really need to understand why someone wants or needs a printer? Do people need to be explaining their purchases so we can all decide if they deserve to get scammed by HP or not? It doesn’t matter why they bought it, whether it’s a want or a need, whether it’s the “right” brand, etc. They still don’t deserve to get scammed out of their money by some bullshit company that can brick their device whenever they feel like. If you pay for something, it should belong to you. Period.

  • Shadow
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    242 years ago

    I mean the sticker has a peel up icon on the corner. They’re obviously not trying to hide this, they’re just pushing the user towards wifi.

    Also a custom firmware bound by serial number ranges would be even cheaper than the sticker. Logic doesn’t hold up

    • @[email protected]
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      You are absolutely correct.

      It’s not very expensive not to populate the USB receptacle on the the PCB.

      Sealing the hole in the case would be easy. You could have an removable insert in the case’s injection mold so there’s the option not to have the hole.

      If they thought two case parts were too logistically complicated, or they already made the mold and don’t want to mill it out to make space for the insert, they could insert plastic plugs with permanent snaps.

      If they really didn’t care, they could even just put they sticker over the hole in front of an unpopulated port.

  • Nanomerce
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    132 years ago

    I’ve never seen a good HP product in my entire life. Really makes me wonder why people still buy it.

    • @[email protected]
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      82 years ago

      They stopped making them in the 90s and early 2000s when they quit making calculators. They made the absolute best RPN calculators that have ever been made, but shut down their calculator division. I prefer RPN, but I guess TI has a stranglehold on the market selling calculators without innovation for years and years. Ah well.

      • @[email protected]
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        22 years ago

        From what I remember it was when Carly Fiorina took the helm as CEO that the company turned from Quality-Driven to Marketing-Driven.

        After she left it just kept being managed in 90s’ MBA style, just like a lot of companies of the time many of which eventually went bust or massivelly shrank (GE is a great example).

      • @[email protected]
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        32 years ago

        HP makes calculators still, actually. Can’t say I have any love for their printers but the HP Prime blows any TI equivalent out of the water, easily the best calculator I’ve ever used.

        • @[email protected]
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          22 years ago

          Ah, interesting to know. I have a 15C and always wanted a 48g but haven’t needed a calculator in a long time. I’m glad that HP is still making good calculators. Maybe I should pick one up.

          Thanks for the correction and the information!

        • @[email protected]
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          42 years ago

          FYI HP also stopped making those. You can still buy HP calculators, but they happen to be licensed to third parties who carry on with new products of their own design under the same brand. At least in the case of the prime, Moravia managed to pull out a new firmware update since the transition, so there’s that.

    • @[email protected]
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      32 years ago

      Well back in 90 the dot matrix printer my family had was an awesome workhorse of a printer. WE got rid of it not because it broke but they stopped making new drivers it around windows 95.

  • @[email protected]
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    192 years ago

    Can’t wait for either open source community, or the pirate community, for starting to jailbreak HP printers. To be honest, if I was more savvy with tech, I’d probably start taking that as a fun little challenging hobby.

    • @[email protected]
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      The open source community would tell you to get an ancient LaserJet 4 (or, more likely at this point, a Brother printer) instead.

      Aside from that, there’s a worrying increasing trend in the amount of stuff that ought to be getting jailbroken, but isn’t for some reason. Smart TVs, for example. I think that the community of people with the skills and willingness to do that sort of thing is too small, and is getting spread too thin to keep up with the fire hose of Tivoized products coming out these days.

      If you want a solution for this nonsense, call your congressman and ask for consumer protection legislation, 'cause I don’t think the hackers are going to be able to save us from the prevailing trend of the entire consumer electronics industry.

    • @[email protected]
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      32 years ago

      There printers more than 2 decades now. There’s no printers jailbreak trend whatsoever. What makes you think it can happen in the future?

      Printers are almost useless these days. I mean who uses a printers today anyway? Everywhere and everyone, including government accepting mail today. If I need to print something which happens once a year at best I either go to a photo store or print at work

        • @[email protected]
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          12 years ago

          My country’s government is one of the dirtiest, but hey, we have a law that require all government offices to accept documents by email

          • @[email protected]
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            32 years ago

            Depends even then lol. You can have 1st world infrastructure and (considered) 4th world class government.
            Just look at Germany. If something is remote doable, you probably at best can only do it via FAX. There is an incentive to improve it but yeaaaah…

            Just recently the extra3 show in german TV (current topics presented in a cabaret, comedic and/or satirical way) showed a guy that emigrated to Australia for some time (at least not a full transition). His wallet was stolen with his german drivers license inside. He asked the german embassy in Australia if they could create a new license for him there.
            No dice, can’t do here (not like they could print one in Germany and mail it there with air mail or so).
            He tried it with Germany: Nope. Only in person (+ a fee for creating this mandatory piece of plastic).
            He asked again the local embassy just in case: Nope. But you could travel back and come again for a (in total) 30h flight time + 5000€ in flying to get one :)
            The conclusion was: Commercial license (no public driving in a personal car. Only for business) and for a private license he has to travel back and forth.

            • @[email protected]
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              12 years ago

              Yeah I retract my comment, I’ve worked with people in Germany and Japan before. Faxes were required for both!

      • @[email protected]
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        32 years ago

        What about service businesses that need to print documents for their clients? Not everything makes sense as an e-mail.