As an aside, they also recently announced that their handhelds will now have a 2 year warranty because there was a big controversy in how they handled repairs.

  • ThrowawayOnLemmy
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    681 year ago

    Oh a 2-year warranty? Not sure how useful that warranty will be if they continue to deny every warranty claim.

  • @[email protected]
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    161 year ago

    Friends don’t let friends buy ASUS unless the purchasing friend enjoys months of customer support or RMA nightmare.

  • dinckel
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    321 year ago

    Even besides the corporate issues, I just can’t help but not like this handheld.

    It looks like a cheaply built gamer device, and it feels like a cheaply built gamer device in the hand too. Between them and MSI, it’s almost as if they’ve put literally no effort into engineering anything, and just threw together a whatever they could, on the basis of a generic shell.

    Not to mention that having ArmoryCrate is literally a downside in every way, and having 2 years of warranty NOW, after they showed up on FTCs radar, is laughable

    • @[email protected]
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      91 year ago

      Because it IS a cheaply built gamer device in a generic OEM shell. Pretty sure Microsoft has gotten enough flak for handheld Windows that they’re starting to build gamescope type optimizations like directSR. It’s not enough for me to switch back but maybe it is for others, who knows, hopefully Microsoft can stop riding the AI hype train to eventually build something to make armorycrate obsolete.

    • BombOmOm
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      1 year ago

      Yeah, there is a reason everyone talks about the Steam Deck, it’s an actually good device that Valve put a bunch of effort into making soild. There is also the problem that many of these other handhelds, like this ASUS one, are running an OS full of background processes constantly sapping your battery. Again, Valve put a bunch of effort into making the Steam Deck good and it shows.