The suit, filed earlier this year, argues that HP all-in-one printers stop all functions when ink levels reach some arbitrary point.
Oh, I can’t wait to get a $10 check while the lawyers get $30,000,000.
They’ll charge you to print that check
even if you want to print it grayscale it will still require MAGENTA!
I don’t care who wins.
I just want HP to lose.
My desires are more complicated.
I want all of HP, Canon, Epson, and Xerox to lose. And more than that, I want them all to go out of business from a sharp plummet in sales.
Brother can claim victory if they want, everyone seems to agree they’re the safe choice.
founders Bill Hewlett and David Packard were so customer trusting and had such probity that it revolutionized corporate america and empowered startups to bootstrap from nothing. if they saw what became of their reputation they would’ve forced a name change. thanks Carly Fiorina for destroying an amazing institution. I hope your resume refuses to scan.
You still see a lot of businesses today using HP lasers from as early as 1990. Crazy that operating systems today still support some seriously old printers. It’s also remarkable how good HP used to be before right around the time they merged with Compaq.
They were engineers, and made stuff they liked and were proud of, and it showed. When they exited the leadership roles, the MBAs took over and it was all downhill from there.
You know, I’m starting to have a stronger dislike of MBAs than I do lawyers. Even though lawyers were the traditional wiping boys.
Lawyers get a bad rap. If you are ever falsely accused of a crime, you’re going to really wish you had a lawyer.
MBAs are agents of decay and corruption.
Being falsely accused of a crime really isn’t much of a problem until a lawyer is complicit in the accusation. False accusations usually end early in the investigation unless the accuser is coached on how to tailor their accusation to fit the law. Your lawyer is solving problems that only exist because of lawyers.
Let’s not forget that “politician” is just a fancy term for a lawyer who hates working with clients.
MBAs are, indeed, agents of decay and corruption, but they only play on a field that was designed and built by lawyers.
Accusers don’t prosecute crimes, the state does.
It’s amazing how so many MBAs can tank a business. I’m seeing the same thing in my organization: as the number of people who have ever worked in the field decreases relative to the MBAs, things get worse, in both cultural and functional ways.
Half the PMs in my company have MBA degrees and they’re all morons.
Want to cosplay as a person with a MBA from Wharton?
Snort a bunch of coke, drive a expensive car you bought with loan money and micromanage while vaguely gesturing and quoting Wolf of Wall Street
Whoda thunk the difference between current me and successful me is a hatred of sniffly noses and a preference for sci-fi.
Did they do anything about the cartridges yet? Some printers detect when cartridges have been refilled by the user and are programmed to stop working then. That’s not just with HP printers, but across the board. Even at consumer level, the prices of a cartridge is criminal compared to a bottle of inkjet ink, with enough for many dozen refills.
Cartridge: $50
10 fl oz of printer ink: $12
Some printers detect when cartridges have been refilled by the user and are programmed to stop working then.
This is absurd. I would like to hear how this benefits the consumer without attempting to talk about “quality” or something. This would be like my car not starting cause I didn’t use Shell gas.
What’s more upsetting is that printers are client side all the way. There is nothing about them that needs to reach out to the Internet to print pages. The printer itself handles the “letting you print.” So the thing sitting on your desk, that you own, is choosing this for you.
There is one thing that I like and use which is printing remotely on my printer over the internet.
However, I don’t need HP’s shitty services for that, there are better solutions out there
What’s more upsetting is that printers are client side all the way. There is nothing about them that needs to teach or to the Internet to print pages. The printer itself handles the “letting you print.” So the thing sitting on your desk, that you own, is choosing this for you.
Seems like one of those things some bearded nerd would get very upset about.
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That’s literally what the lawsuit is about. Scanning and faxing are disabled when your ink is too low.
Happened to me in Summer 2020 after printing maybe 100 total pages on a printer I’d owned for two months.
I kept getting emails about the HP subscription program and then my basically new printer inexplicably stopped working. I assumed HP bricked it and, as much as I hated to, tossed it out and told myself I was never buying their product again. Luckily the KC public library has free black and white printing anyway.
Yes. Canon did this shit to me a decade+ ago. Had to go to the store late at night to buy yellow ink so I could scan a goddamned document I needed to send out. Haven’t given them another dollar since.
I’m not sure there’s a brand out there that’s safe at this point, but I don’t think I would buy HP consumer products regardless of the price. At some point. Though to counter, it seems any company will do whatever the customers/regulators will let them get away with, especially if people keep buying them.
“Hey, can you scan this document for me?”
I’m sorry, your magenta ink is low.
“But … I’m not printing anything? None of what I need uses ink.”
MAGENTA. I REQUIRE MAGENTA.
Magenta for the magenta god.
Cyan for the cyan throne.
This is great news… if HP loses we might all be rewarded $1.89 for years of extortion-level ink prices! Problem solved!1!!
Back in the day we would at least get enough $ to buy a Happy Meal.
Don’t worry, the lawyers who win these type of case will be able to afford lots and lots of happy meals. They typically are the only ones who ever make out in the end.
If only I had a dollar for every one of those damn “incompatible cartridge” errors…
Hp is a piece of shit
Louder
HE SAID “HP IS A PIECE OF SHIT”
HP is a … fart?
Moar
I’m in IT, and anything HP can just fuck off.
Edit to add: Never buy any printer that comes with an ink/toner subscription service.
I need more.
This whole “buy the whole product but block features from working without paying a fee” bullshit needs to stop. No questions.
Cars need to be next.
The most amazing and surprising achievement they have made is to convince customers they are to be trusted. HP has been shit for decades now.
Us nerds called it back when they merged with Compaq. Great, we said, two once decent but now shitty companies can combine their stupidity into one new mega-stupid mega-corporation. They’ve barely done a single thing right since. It sure as shit didn’t take long for us to get proven right, but somehow they’re still shambling along. This just goes to show that no matter what nerds think, what’s “best” for a product or industry and what actually turns out to be profitable are rarely actually the same thing.
Thank god, this has been one of the most anti consumer things of our time and it needs to stop.
Finally! This is was a fucking nightmare for any printer user.
I escaped the nigjtmare by buying any other brand.
Haven’t bought a HP since their support told me to just buy a new printer and that the warning message wasn’t going away even though they could not confirm anything was wrong with it
I noped out of printers a long time ago. Staples prints whatever I need on the cheap, compared to ink cartridges.
Nowadays I just use the library whenever I need to print something. Most charge like 10 cents per page but some will let you print for free.
