• @[email protected]
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    334 months ago

    i got a trial then cancelled it once, sure, subscribing was easier than unsubscribing but it wasnt nearly as bas as a ton of other companies, namely amazon.

  • @[email protected]
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    404 months ago

    I cancelled my Amazon Prime trial the other day, and in order to dissuade me the site switched to French…

    Maybe just a bug (I tried again and it was in English) but the hoops sites make you jump through to cancel a subscription is ridiculous. Constantly asking you if you’re sure, offering discounts, swapping the position and colour of the buttons… The Humble Choice one is particularly bad, and the final screen tells you you’re cancelled and the prominent button signs you right the fuck back up again.

    If you can sign up in one click, you should be able to cancel in one click.

    You should be able to cancel ALL of this shit from your credit card provider/bank apps. One click, gone, bye-bye.

      • @[email protected]
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        24 months ago

        Do be aware that doing it this way will probably lead to your account with that business being terminated.

        Fine for somethings that you never want to go back to anyway.

    • @[email protected]
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      34 months ago

      That was probably just a fluke but Amazon does freak out after you cancel. It asks you to renew with a popup, a prominent shipping option, and embedded windows when you buy things without Prime.

  • @[email protected]
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    94 months ago

    Okay I’ve done the free discord nitro a couple of times and i gotta say… It was surprisingly easy to cancel. Billing and subscriptions tab in discord —> nitro subscription cancel service button. Thats it. It’s hardly as bad as the rest of them, and so it is a little surprising seeing them go to court over it.

      • Kairos
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        14 months ago

        Eh. There’s parts of that in Android. The real culprit is that they do not fund the AOSP project enough. It’s just incompetence and stupidity combined with an inability to change that.

    • @[email protected]
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      14 months ago

      and a lot of the permissions you can only disable one by one, 3-4 taps for each of the dozens of apps, with needing 2 taps even just to see if the permission is granted for the app

      and sadly, calyx and such forks don’t fix it either

  • @[email protected]
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    214 months ago

    Maybe it’s because I live in California and we have rules about this shit to a degree but I remember it being as simple as logging in and saying “end this shit bitch”

    If that changed/isn’t the case elsewhere then yeah fuck em burn it

    • @[email protected]
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      104 months ago

      This lawsuit is specifically about them breaking California law, so it still isn’t simple enough I suppose

    • @[email protected]
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      104 months ago

      I cancelled mine last month, it was literally a couple of clicks. I got some ads about “all the things I would be losing” for some time after and that was it.

  • @[email protected]
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    24 months ago

    Reminder for everybody to never install Discord. It functions as a desktop web app, and you can even use it like so on your phone. You shouldn’t even give Discord your phone number, tbh, and you should never pay them money.

    • Queen HawlSera
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      34 months ago

      I keep trying to remove my phone number from my Discord account, but each time I do “suspicious activity” is found on my account and needs my phone number to verify.

      • @[email protected]
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        14 months ago

        I wonder if you can submit a support ticket? Although, if they’ve already got record of your number it doesn’t really do much good to remove it. Not giving it to them is just something that makes your habbits harder to track and make it harder for them and associated companies to build profiles on for things like advertisement and in some cases mass surveillance and espionage, although I make no statements on the extent of Discord’s particular activities.

  • @[email protected]
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    14 months ago

    The state of lawyers who didn’t make the jump to Truth and Safety Overlord is looking pretty sad.

    • @[email protected]
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      14 months ago

      Why not just pay the membership in cash? I am not sure my gym even offers autorenewal, but would avoid it anyway because of instances like this.

  • warm
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    34 months ago

    Huh? Every trial I have had, it’s been like two button presses to cancel.

  • Queen HawlSera
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    104 months ago

    Not surprised.

    They keep offering these “Free Trials” of Nitro, but then they wanted me to put in a credit card in order to claim it?

    Last I checked free means I’m not handing over shit.

    But hey I know what’s up, they just want me to forget I have Nitro, bill me for a month when I do, and then make it difficult to cancel knowing that I can’t just tell my bank to dispute the charge because then they’d ban my account.

    That’s why the second the Free Trial needed a card, I just backed out of it.

    When are we switching to Revolt?

  • katy ✨
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    384 months ago

    how is it too difficult to cancel? you literally just go to manage subscription and click cancel and it ends at the end of the current term…