During the trial it was revealed that McDonald’s knew that heating their coffee to this temperature would be dangerous, but they did it anyways because it would save them money. When you serve coffee that is too hot to drink, it will take much longer for a person to drink their coffee, which means that McDonald’s will not have to give out as many free refills of coffee. This policy by the fast food chain is the reason the jury awarded $2.7 million dollars in punitive damages in the McDonald’s hot coffee case. Punitive damages are meant to punish the defendant for their inappropriate business practice.

  • @[email protected]
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    92 years ago

    I still have trouble understanding this. The last time I saw this discussed, someone said they super heated the coffee, but this articke says it was 180-190 °F, which is still quite a ways below what it would be when you make it (92-96 °C = 197-205 °F). Would coffee normally lose a lot of heat when being poured and this was somehow poured differently so that didn’t happen? Because when I make coffee and it’s near boiling, I pour it and drink it almost immediately.

    • @[email protected]
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      142 years ago

      They don’t make it fresh for every customer, it’s heated up to almost boiling temperature.

    • @[email protected]
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      2 years ago

      You likely make coffee by boiling some water… then let it fall into a cold container that soaks up much of the heat, and maybe even pour it into another cold container afterwards, which is where you drink it from.

      They brew the coffee the same, but then keep it in a heated container, and pour it into another disposable container (paper cup, styrofoam) that doesn’t soak out barely any of the heat.

      • @[email protected]
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        22 years ago

        then let it fall into a cold container that soaks up much of the heat, and maybe even pour it into another cold container afterwards, which is where you drink it from.

        If you’re serious about making coffee then you’re preheating everything that the coffee will contact.

        • @[email protected]
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          12 years ago

          Preheating, but to what temperature? You still want the end result “drinkable”, not “scalding your insides” hot. They’re usually many degrees colder than the coffee gets brewed at.

  • Capt. Wolf
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    82 years ago

    Makes sense in light of their new decision to do away with self serve soda fountains to fight “food theft.”

  • @[email protected]
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    1962 years ago

    The woman’s scalds were almost enough to kill her. She spent weeks in hospital and needed skin grafts. To make it worse, McDonald’s had received multiple complaints about the temperature of their coffee.

    • @[email protected]
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      282 years ago

      They had a slush fund set up specifically to pay out settlements for coffee burns.

      They knew it was a problem, but decided it would be cheaper to pay off burn victims than to serve their coffee at a safe temperature.

    • @[email protected]
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      692 years ago

      It fused her labia together. The coffee was so hot and the burns were so bad that her labia fused together.

          • Nusm
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            32 years ago

            So if you get 3rd degree burns on your pelvic area and you go to the hospital, they should just tell you to stop being fragile?

            • @[email protected]
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              2 years ago

              What? No, hot water is bad because people are fragile. I was being serious; this isn’t some jab, it’s just life

              • The Quuuuuill
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                22 years ago

                Don’t worry dude. I understood what you were saying. Not sure why so many people took it a weirs direction

              • Nusm
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                22 years ago

                Sorry, I misunderstood your post. It seemed like you were saying she was weak and fragile for getting burned. I read it as she should have “rubbed some dirt on it and walked it off”.

        • The Quuuuuill
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          182 years ago

          Step one: keep it on a hot plate that keeps it at 200° so that you can serve it longer

          That is all the steps

          • @[email protected]
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            42 years ago

            There is an additional step:

            • Serve it in a disposable container that doesn’t soak up any of the heat.

            Pouring hot coffee into a thick cold porcelain cup, tends to quickly cool it down to drinkable levels. A flimsy paper cup… not so much.

            • @[email protected]
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              42 years ago

              And now imagine giving that to a person in a moving vehicle without a lid.

              There’s so much fucked up here it’s almost unbelievable. This is legitimately a bigger safety risk, after all is said and done, than many risks in an industrial chemical plant.

          • @[email protected]
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            72 years ago

            but water only goes to 100 degrees, even with other stuff dissolved i can’t imagine a water-based liquid going much higher than like 120 degrees at most…

            • shuzuko
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              2 years ago

              200 Fahrenheit. That’s 93.3C. Just below literal boiling.

              Edit for more information, an adult human will suffer 3rd degree burns if exposed to 150F (65.5C) liquid for two seconds. This was 133% hotter than liquid that will cause 3rd degree burns. And it was poured directly in her lap, soaked into cloth that she could not easily remove. This was straight up evil levels of negligent.

              • @[email protected]
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                22 years ago

                To add on, even when something isn’t boiling, it’ll generate an appreciable amount of vapor. The boiling point is just the temperature at which bubbles form within the liquid. The top surface is still going to give off hot steam. I honestly don’t know if near boiling vs boiling is a meaningful distinction in terms of how dangerous it is.

                I wonder actually if a boiling liquid would be slightly safer because there’s more vapor and less liquid.

              • Instigate
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                132 years ago

                Just a quick note but neither Celsius nor Fahrenheit degrees can be used the way you’ve described - 200°F isn’t 133% of the temperature of 150°C and neither is 93.3°C 133% hotter than 65.5°C because the ‘zero’ point on both of those scales are entirely arbitrary.

                The two temperatures you’re talking about are ~366.45 K and ~338.65 K, as kelvin is the only true SI measurement for temperature whose zero point describes a natural or true zero, meaning that the higher temperature is roughly ~8% hotter.

                Brought to you by the National Department of Pedantry

    • @[email protected]
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      2 years ago

      Her lawsuit was just to help cover the medical expenses. McDonald’s didn’t want a precedence of being sued so their PR cooked up a narrative of greedy frivolous lawsuits and America bought this story hook line and sinker.

      • The Quuuuuill
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        172 years ago

        She even started out planning to accept the $800 oopsie poopsie money McDonald’s offered her until her family was like “um. No? You’ve gone from independent living senior to permanently disabled. You deserve for them to pay the full medical bills”

  • Virkkunen
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    132 years ago

    It still baffles me that Americans drink liters of coffee and even ask for a refill. I drink 200ml and it’s enough for the whole day for me.

    • @[email protected]
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      12 years ago

      Tolerance can vary a lot. I used to be able to do 3 cups a day easy. Then I started taking ADHD medication and the process of finding the right medicine and dosage made me pretty much cut out all caffeine for a while. Now my tolerance is barely 2 cups a day, and if I don’t want to be jittery, it’s 1 cup of coffee and 1 cup of black tea.

      On the flipside, I’ve known people who drank 8 cups a day.

    • @[email protected]
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      82 years ago

      A lot of the world drinks a lot of espresso or at least French press, while most of what we drink in the US is drip coffee which is weaker. And when we do go for espresso drinks, a lot of us tend to favor ones that are fairly diluted (often with sugary flavored syrups and such which it’s own kind of American insanity I suppose)

      Overall we do drink a lot of coffee, but it’s a bit less insane when you account for that.

      Personally, and I’m not sure how this stacks up against my countrymen, but I take a 20oz (a bit less than 600ml) thermos of coffee to work with me most days and drink it throughout the morning until lunch time. Caffeine wise, that’s maybe a bit more than having 2 double shots of espresso, which doesn’t strike me as too insane, though again I’m coming from a very American perspective.

      • @[email protected]
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        42 years ago

        There’s actually a lot more caffeine than you probably think, and quite a bit more than two double espressos.

        Still, two double espressos is still quite a bit, I think here in Italy the average is around 2 normal espressos in the morning, which would be equal to one double. Four to five espressos in a day is considered the limit to what you should drink, more than that it’s a bit much.

        Also all the sugar and syrups you pour in can’t be healthy.

      • Virkkunen
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        52 years ago

        I mean, in Brazil drip/filter coffee is the most common way of drinking it and still nobody drinks in a day as much as an american drinks in a single serving. The only reasoning I can see is if american coffee is really watery and there’s barely any caffeine in there.

      • @[email protected]
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        12 years ago

        Finland is similar to US in that we have high coffee consumption and we like our drip coffee. I usually have two to three mugs (400 – 600 ml) of coffee throughout the day but I would imagine others might drink more than that. I don’t need that much in the morning. One time I had so good cortado (not sure if it was single or double shot) at a café that I had to order another one.

    • @[email protected]
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      62 years ago

      Butter dispensers at the cinema to soak their popcorn is my favourite. Like it’s fucking tomato sauce on a hotdog or something!

      • @[email protected]
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        52 years ago

        Don’t you dare put your ‘tomato sauce’ on our hot dogs. It’s mustard or don’t even talk to me

        • BruceTwarzen
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          72 years ago

          Don’t worry, it’s not real butter, it’s just cheap, coloured trans fats.

  • Tekchip
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    232 years ago

    Can someone explain this to Dunkin Donuts and their molten coffee?

  • @[email protected]
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    42 years ago

    This thing has been going around a long time. McDonald’s is bad and people will believe anything anyone makes up about the case. People on the internet tend to be contrarian, so they jump on the chance to say “well actually the women that sued McDonald’s was in the right, I know this because I’m much smarter than anyone that thinks otherwise!”

    The flaw with this meme is making coffee involves boiling water. You can’t actually heat water above 100C without it turning to steam. The coffee served to the woman was significantly less than the boiling point of water, because McDonald’s isn’t able to change physics. The injuries the woman were horrific, but anyone would suffer even worse injuries if the spilled water on themselves while making a pot of Mac & Cheese. Like anything that involves boiling water to make there’s an expectation that you need to be careful when handling it.

    The reality of the story is the lady that got burned admitted it was her fault. The reason she sued was to pay her medical bills. The real issue is lack of healthcare. Handling boiling water is a common thing, an accident can happen to anyone. Having a system that depends on either having a corporation associated with the accident you can sue or face bankruptcy whenever you have an accident is the real stupidity here.

    I mean who would you sue if you tripped while carrying a pot of Mac & Cheese and got burned because of it? The Kraft Corporation maybe? Dumb system that brainwashed people into trying to blame accidents on a nearby corporation instead of fixing the real problem.

    • @[email protected]
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      82 years ago

      Except that coffee doesn’t need to be brewed at the literal boiling point of water, so you’re wrong there.

      Also the lawsuit demonstrated that even 82-88c (as the manual described) was negligently high, and that 60c was plenty hot enough and in fact what most establishments served coffee at

      In fact human cells denature at about 60c so any hotter causes damage to your body.

      The trial was never anchored around 100c at all

      • @[email protected]
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        32 years ago

        Yeah nobody is disputing the hot water can injure someone. You think I don’t understand what boiling water can do to someone? And it doesn’t matter if other companies serve cold coffee.

        How do you even cook food? You understand the danger and are careful about it. It’s commonly understood that coffee is hot and therefore people need to be careful of it. Don’t put yourself in a situation where a whole cup could spill all over your groin. I’ve been boiling water every day at the shockingly high temperature of 100C and somehow I’ve managed to avoid putting it in my groin area. Crazy, I know!

        The link is to a personal injury law firm. How do you think their business would be affected if there was proper health care and accidents don’t result in people in a desperate situation where they have to sue someone or go bankrupt? Probably enough of a negative impact that personal injury lawyers are incentivized to promote the idea that McDonald’s was evil for serving coffee slightly hotter than other companies. Because they gotta promote the idea that suing someone that gets injured so they can pay their medical bills is a good and correct way of doing things. Which is why this silly meme persists.

        • bane_killgrind
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          52 years ago

          Yeah wow a business wants to show competency in their core product, and educate their customers about how to mitigate their costs with their service.

          Even without your stupid healthcare system, companies need to be held accountable for negligence. Until we all pull this stick out of our ass and demand governments provide real effective consumer protections, going after the wallet of idiot business is going to be the way.

    • Cosmic Cleric
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      102 years ago

      The reality of the story is the lady that got burned admitted it was her fault.

      The bottom line though is that McDonalds sold/served it at an unsafe temperature (for the type of container it was put in), to make more money, making it an unsafe product to sell, which companies are not allowed to do.

      • @[email protected]
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        12 years ago

        The bottom bottom line is lawyers want to keep up the narrative that it’s good and proper to sue over hot coffee. Check the source of the link.

        • Cosmic Cleric
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          22 years ago

          The reality of the story is the lady that got burned admitted it was her fault.

          The bottom line though is that McDonalds sold/served it at an unsafe temperature (for the type of container it was put in), to make more money, making it an unsafe product to sell, which companies are not allowed to do.

          The bottom bottom line is lawyers want to keep up the narrative that it’s good and proper to sue over hot coffee. Check the source of the link.

          You completely ignored my point about safety, you’re not being intellectually honest, and arguing for arguing sake.

        • @[email protected]
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          12 years ago

          A semi quantitative risk analysis (LOPA) for industrial safety would find this event to be absolutely unacceptable.

          So there’s the logic you’re looking for. Industry safety standards would flag this and demand several additional protections.

          • @[email protected]
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            12 years ago

            My kitchen has a stove I can burn myself on, knives I can cut myself with. Oh and a kettle that sometimes contains boiling water.

            Does my kitchen not meet your “semi quantitative risk analysis (LOPA) for industrial safety”?

            • @[email protected]
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              12 years ago

              It’s likely that you can injure yourself with those, yes, but the injuries that are most likely to occur are not high severity. The more significant injuries are less likely to happen, and there are things we do to make that the case. Kettles have a closed top, as do saucepans. There are procedures to use knives so that you don’t hurt yourself, and if you’re chopping something tricky, you typically pay heightened attention to it.

              The risk assessment is all about likelihood and severity for scenarios, and the purpose of safeguards is to reduce that likelihood to meet an acceptable risk tolerance. With McDonald’s here, they not only had a very high severity incident, but they also didn’t really take steps to reduce the likelihood. They could have served it with a lid. They could have used a larger cup than necessary so the water level was low. They could have added the cream and sugar before giving it to the customer, so there was no need to do anything except hold it and drink it.

              In other words, they were completely reckless. And if you behaved recklessly in your kitchen, it would also be a red flag in these safety analyses. Do you typically transfer boiling water when it’s in a container full to the brim? Do you watch TV while chopping tricky food with blunt knives? Do you leave your floor wet if there’s a spill? What about cranking your stove up to max your everything you do, or using your oven without oven mitts?

              You’re being very purposely obtuse by suggesting third degree burns are comparable to burns from briefly touching the stove. Feel free to continue doing so however, it only highlights the difference between serious safety analysis and being a contrarian jackass.

              • @[email protected]
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                12 years ago

                I’m saying that when I carry my Mac & Cheese over to my sink to strain the water out of it I could spill the water on my groin and suffer similar injuries this woman suffered. You’re pretending that danger doesn’t exist because you want to pretend the 80C liquid at McDonald’s is somehow magically more dangerous than the 100C liquid in my pot of Mac & Cheese.

                And BTW, I actually measured the temperature of a cup of instant coffee I made… it was 88C. Millions of people make instant coffee every day.

                You want it to be true that people that say “coffee is supposed to be hot” are somehow dummies that don’t understand the real facts that you found by “doing your own research on the internet.” You want this so much you’re willing to ignore actual facts that you could easily verify by simply sticking a thermometer into a cup of coffee.

                • @[email protected]
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                  12 years ago

                  are somehow dummies that don’t understand the real facts that you found by “doing your own research on the internet.”

                  Oh the irony of a random person on the Internet saying this to a chemical engineer

        • @[email protected]
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          42 years ago

          No, I’m appealing to the reality of the situation because your willful ignorance has no bearing on it.

          • @[email protected]
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            32 years ago

            I think you’re ignorant to some facts:

            • Boiling water is dangerous.
            • Boiling water is something we regularly encounter.
            • People understand the need to be careful to avoid horrific injuries.
            • Accidents happen.
            • Lack of healthcare puts people in a desperate situation where they have to sue someone to pay their medical bills when they have an accident.
            • The link above this discussion is to a personal injury law firm which is incentived to promote the idea that suing people to pay medical bills is good and proper. A little sus isn’t it?

            You’re only at the level where you’re having an emotional reaction to the horrific nature of the injury due to an accident. You feel like it’s heartless to not have sympathy for someone who was injured in such a way.

            I’m at the level where I’m sympathetic for people that have similar accidents without a big corporation nearby that they can sue to pay their medical bills. Just google random images of third degree burns (if that’s your thing) and understand that unlike the images you linked to, a lot of the people in the other images went bankrupt because of those injuries. So who deserves the most sympathy?

            Why are you so heartless that you don’t care about people that suffered these injuries and didn’t have McDonald’s pay their medical bills? Emotion emotion emotion!

            • @[email protected]
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              52 years ago

              Why are you so heartless that you don’t care about people that suffered these injuries

              If self awareness was a disease you’d be the healthiest person alive.

              • @[email protected]
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                32 years ago

                Just developed the ability to do critical thinking. Many people suffer third degree burns in a variety of accidents. They are horrific. Why should only the people that these injuries in the vicinity of a corporation have their medical bills paid? Because it benefits law firms like the one that wrote the article above?

                Consider the source of the information you get on the internet (personal injury law firm). Consider the motives (make suing others over accidents more socially acceptable). Consider the information they’re leaving out in constructing a narrative (people commonly handle boiling water and people do suffer from third degree burns because of it). Be wary of emotional appeals (the photos of the injury).

                Set aside emotions and think. Where is the real problem? Lack of health care resulting in a society that’s overly litigious. Not something you’re going to hear from a personal injury law firm so there’s no money behind that kind of message is there?

                • decadentrebel
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                  12 years ago

                  I must say, these are the types of replies I’d like to see. It allows me to re-examine everything on the incident from another side and possibly form a better take.

      • @[email protected]
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        22 years ago

        Yes yes, the emotion of it all. Let’s bring it back to logic. You would suffer more injury if you spilled a pot of Mac & Cheese over your groin. Injuries be nasty, boiling water be dangerous, these are just facts of science.

        Unless your mom cooks all your food for you, then you are at risk of similar injuries nearly every day. Most of us have learned the importance of being careful around the dangerous things we encounter every day to avoid these nasty injuries.

        • B1ackmath
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          62 years ago

          It wasn’t a pot of boiling water, it was a cup of coffee. Which is expected to be at a temperature that is drinkable when you get it and if spilling it on yourself is dangerous then that’s a problem.

        • @[email protected]
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          12 years ago

          How likely are you to spill a high volume of Mac n Cheese on yourself in the kitchen, to the point that it soaks through your clothes, versus spilling an open cup of coffee in a car?

          We do encounter dangerous things everyday, and this scenario is more dangerous than what’s acceptable at industrial plants. You would be required to put in several safeguards which each reduced the chance of the event occuring by a factor of 10.

          As a process engineer it’s absolutely insane to me how risky this was. I believe something causing permanent injury/disability to a member of the public would actually be our highest or second highest severity category. With how likely this is to happen, if a company had inadequate safeguards in place, they would be heavily fined and I don’t even know what else. This is a flagrant safety violation from a process engineering perspective.

          • @[email protected]
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            12 years ago

            As someone who made coffee that was 88C (I measured it) this morning and every other morning. It’s ridiculous to me that people are shocked that coffee is hot.

            Stick a thermometer into a cup of coffee, see what temperature it is. Now work on some insane safeguards for it. Or just do what everyone else on the planet does and accept that it’s hot, so be careful with it.

        • @[email protected]
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          22 years ago

          Cool! So if you go to a restaurant, order mac and cheese, get it in a cardboard container and when it spills you get hospitalized for a week, do you say “mac and cheese is meant to be served very hot! Of course I’ll cover the medical bill myself!”. What about when a few dozen people run into the same issue, because the restaurant has figured out that the occasional lawsuit from people being badly injured is cheaper than the cost of keeping the mac and cheese at an edible temperature? I mean, consider the comparison you’re going for here. “If she’d heated a substance to that temperature herself, then spilled it on herself, it would be entirely her own fault! Why is it when someone else heats a substance to an unsafe temperature, then someone gets injured by it, it’s not entirely on the injured party? They should know that the substance was heated far beyond what anyone would reasonably expect it to be provided at!”

          • @[email protected]
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            12 years ago

            The coffee was spilled on the lady by a McDonald’s employee, she spilled it on herself.

            And yeah that’s how it works. If I sell you a knife and you accidentally cut your finger off then that’s on you. If when you buy a knife I throw it at you and you get injured as a result, that’s on me. This is very basic logic of how responsibility works.

        • @[email protected]
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          22 years ago

          Except the temp they were serving at was above regulations. They had been warned multiple times and got multiple complaints. Those regulations exist for a reason, this case demonstrates why. Because people don’t deserve to have their labia fused together because a coffee spilled in the drive thru.

          • @[email protected]
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            12 years ago

            I just did a test (for science!) I measured the temperature of instant coffee that I made. Black (just coffee and water) 88C. With sugar, 80C. After I added cream it was 68C.

            All of these temperatures are about what you claim to be “above regulation” (please cite this regulation, I suspect you’re just making things up). Millions of people drink instant coffee every day. The temperature being between 80C and 88C is considered normal because it is. When people say “it’s coffee, it’s supposed to hot!” this is what they mean, because people drink coffee at these kinds of temperature everyday.

            Now you can go ahead and peer review my experiment, you just need instant coffee, a kettle and a thermometer. Please report back the temperatures you find.

    • bane_killgrind
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      62 years ago

      Wow you must be some kind of cunt scientist, moaning about the fact that the water obviously wasn’t boiling because it was liquid. Significantly under 100C, sure.

      https://pubmed.ncbi.nlm.nih.gov/7997963/#:~:text=Studies%20show%20that%20a%20temperature,skin%20burn%20in%2030%20seconds.

      Water at a temperature as low as 54C “can result in a full-thickness skin burn in 30 seconds” as in, 3rd degree burns.

      How fast can a 79 year old strip in a parking lot?

      In a kitchen you are an least handling your boiling liquids in rigid containers instead of cardboard. Why would you be walking around with that full hot pot anyway? Did you order your pot of mac and cheese to go?

      The stupid thing here is instead of the government enforcing safe products that are fit for purpose, this kind of damage to a person is civil and a tort.

      • @[email protected]
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        12 years ago

        Nah I’m the kind of scientist that actually measured the temperature of a cup of Maxwell House instant coffee. Because actual scientist test instead of just believing rando articles from personal injury lawyers.

        Black (just coffee crystals and water): 88C With two spoonfuls of sugar: 80C With sugar and cream: 68C <- I drank it at this temperature, it was nice!

        Feel free to peer review my findings. You only need instant coffee, a kettle and a thermometer.

        • bane_killgrind
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          12 years ago

          A carafe, a window, a cardboard cup, and someone sitting in a car next to the window.

          Or did this old lady walk up to a counter?

          This experiment doesn’t seem too well thought out.

          • @[email protected]
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            12 years ago

            So you concede the point that the temperature of the coffee was fine?

            So basically you think McDonald’s shouldn’t sell coffee at the drive through window. If you were saying that, then sure, maybe I can be convinced of that. But the main point of that the “coffee was too hot” is completely invalid.

            BTW what happened in reality was McDonald’s didn’t significantly change the temperature of their coffee (it’s supposed to be hot), they improved their lids and put a “warning coffee is hot” label on the cups. You could still suffer third degree burns from dumping coffee on your groin, so heed the warning on the label and be careful with it.

            • bane_killgrind
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              12 years ago

              This is a stupid way of thinking.

              Making your own coffee at home, you have complete control over how safe it is.

              Buying it from a business, you expect it’s not going to maim you. If a hibachi bar burns you this bad or you have equivalent injuries from dry ice at some gastro pub, the business is at fault because they should know how to prevent patrons from being injured.

              • @[email protected]
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                12 years ago

                The coffee was in her possession when the accident happened. Coffee is served hot, that’s just what the product is. If someone buys a knife and after the knife is safely handed to them by the employee of the store, then the customer cuts themself with the knife in their car, would you say the store didn’t take appropriate measures to ensure safety by only selling dull knives?

  • @[email protected]
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    1492 years ago

    When you dive into that case, you definitely side with the lady. She had some pretty serious burns, like way beyond what most of us would get if we spilled coffee that we made at the house.

    If my memory serves me well, she originally only asked them to cover the medical expenses. So their greed ended up costing them far more.

  • @[email protected]
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    42 years ago

    They didn’t serve the coffee at that temp to save money, they did it because that was the recommended holding temp for coffee.

    After this lawsuit, they didn’t lower their coffee temps, they just made better cups and lids, and added more warnings.

    • The Quuuuuill
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      172 years ago

      Recommended by who, is the thing. The recommended holding temp for coffee is 110°, McDonalds of that era was holding it at 200°, and claiming it was so that when you arrived at your destination with your coffee it would have cooled down to drinking temperature, even though that is not what people use drive throughs for

        • @[email protected]
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          72 years ago

          I can almost guarantee you nobody is drinking 200° coffee. Hell, not even 160°. Closer to 140° is where it gets bearable without burning your mouth, but that’s still pushing it

          • @[email protected]
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            22 years ago

            Did I say people drink their coffee at 200F? I was responding to someone claiming that coffee should be held at 110F, which is fucking crazy.

            Drinking temps are usually 125-140F, holding and serving temps should be higher than drinking temps, especially if people might add cream to it.

            • @[email protected]
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              2 years ago

              I drink mine at 168F (measured it this morning). That’s after I add a lot of sugar and cream to it. It’s 190F before I do that.

              It seems a lot of people in this thread don’t own a thermometer and won’t try dipping it into a cup of coffee to see what temperature it actually is. Just believe whatever the personal injury lawyers say, don’t verify it!

              • @[email protected]
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                12 years ago

                Yeah, I know it’s pointless to try to educate people, but I can’t help myself. I knew the downvotes were coming, but the truth needs to be told.

                I got downvotes for saying that 110F was too low for drinking. That’s barely over hot tub temps. People are crazy.

                • @[email protected]
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                  12 years ago

                  Yeah, it’s the “I did my own research on the internet” compulsion. Something on the internet lets you in on a little secret and if you buy into it, it makes you smarter than everyone who’s not aware of it. Once someone’s been convinced that they’re special for having some knowledge that most people aren’t aware of, it’s very hard to convince them that the majority is correct about it, not matter how many facts are presented that contradicts the special knowledge.

                  It’s why flat earthers exist. Of course that’s way more extreme (it’s almost a lifestyle really) than this thing. But this thing takes a lot less effort to verify scientifically, just stick a thermometer into a cup of coffee. The compulsion is different by degrees, but the psychological cause is similar.

        • The Quuuuuill
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          112 years ago

          Okay so I was going off at home brewing recs for specialty coffee where you usually drink your coffee at 90-100° or lower. The national Batista association recommends 155° as the holding temp so that after 2 minutes its drinkable for the crowd who likes it hot and 4 minutes for the crowd who likes the flavors to develop.

          But none of this is the real point.

          The real point is that holding coffee at 200° is a dangerous idea that only benefits the corporate entity, McDonalds

          • @[email protected]
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            22 years ago

            I’m having a hard time finding anyone who recommended 90-100F or lower for drinking, even with specialty light roasts. I usually drink my specialty light roast pour overs at 130-135F. I think you might be mixing up brew temps in Celsius for drinking temps in Fahrenheit.

            The National Coffee Association says coffee should be served at 180-185F, which seems high. McDonald’s was holding their coffee at 180-190F, not 200F, and they still hold their coffee at or near that temp. The only changes from this lawsuit were that they designed better cups and lids, and put more warnings on the coffee.

            I’m not arguing that McDonald’s should have won the lawsuit, or even that they did nothing wrong, but this common TIL and most of the “facts” in this thread are misleading or just wrong.

  • Jennie
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    1072 years ago

    but yet people will still dismiss it as a stupid lawsuit by some greedy woman. gotta protect those big corps

      • shuzuko
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        602 years ago

        They could be, but they aren’t. The woman literally had her labia fused together from the burn and just wanted them to pay for her fucking surgery.

      • JackbyDev
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        262 years ago

        She didn’t seek out that much money. She only wanted money to cover her medical costs. If you feel upset about the amount then you should blame the jury. They’re the ones who came up with the amount. (Which the judge lowered.)

            • @[email protected]
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              12 years ago

              Gee I spilled hot coffee in my lap…let me just do nothing and sit in it.

              Ur labia don’t get fused cuz coffee gets splashed on them.

              • JackbyDev
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                202 years ago

                The temperature it was at can cause third degree burns in three seconds. Please tell me how an elderly woman buckled in a car can get all of the scalding coffee off of herself in under three seconds.

              • Exatron
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                232 years ago

                They do if the coffee is as hot as McDonald’s had it.

              • @[email protected]
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                2 years ago

                I take it you’ve never seen or experienced burns from boiling water – second degree burns happen nearly instantly, with third degree burns taking seconds.

                The coffee they served her was near boiling.

                • @[email protected]
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                  12 years ago

                  Yep cuz she spilled it on herself trying to put cream in and then she sat in it for like a minute. No way some coffee just poured on ur arm is hot enough to instantly fuse flesh .

                  Mcd should have paid the initial settlement I agree but the vast damage from this lady’s experience was a result of her own actions.
                  That’s what people can’t get over.

                  I get how a jury could get it wrong and pay her for her suffering. And I pity her this experience What I dont get is why people completely absolve her of any responsibility here when her own actions were the first contributing factors.

                  Even if the coffee wasn’t “too hot”. Her own actions still would have left her burned. That is a fact.

              • shuzuko
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                152 years ago

                Did you know that liquid at 150F can cause 3rd degree burns in 2 seconds? This was 200F, 133% hotter than liquid that can cause 3rd degree burns in 2 seconds. The woman, who it would behoove you to recall was elderly, was sitting down, buckled in, wearing jeans.

                Please, explain to me how, in this scenario, you would suggest that an elderly woman remove her now-scalding jeans in 2 seconds or less.

                You can’t, because it’s impossible. Now fuck off, you complete piece of human garbage. Go suck corporate dick on reddit.

          • shuzuko
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            322 years ago

            Except she fucking wasn’t, you twat. Stop victim blaming.

              • Exatron
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                202 years ago

                The woman who received serious burns from McDonald’s overheated coffee was a victim, sparky.

              • Nusm
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                182 years ago

                I’m very familiar with this case because of Randy Cassingham’s True Stella Awards (sadly discontinued). Here’s a few facts -

                1. She wasn’t driving the car, her nephew was.
                2. The car wasn’t moving, he pulled over and stopped so she could put in the cream & sugar.
                3. MOST IMPORTANTLY, the coffee that McDonald’s served was not consumable by a human because of the excessive temperature.
                4. She was hospitalized for 8 days with 3rd degree burns, followed by 2 years of medical treatment.
                5. She only sued for $20,000 to cover her medical expenses.

                Those facts are not in dispute, but, instead of quietly paying her medical bills (which is all she wanted) and moving on, McDonald’s PR decided to publicly smear her and paint her as “DuH, sHe OrDeReD hOt CoFfEe ThEn BuRnEd HeRsElF. DuRr HuRr….”

                She absolutely was the victim, but McDonald’s turned her pain into a punchline. All the way to the point that most average people today still believe that it was a frivolous lawsuit, when she deserved what she got and more because of her severe pain.

                Also, if there were no victims in civil suits, there would be no civil suits. That’s the entire point, one party has been aggrieved, and they want compensation from the other party.

              • shuzuko
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                132 years ago

                Others have already very kindly explained how you’re completely, totally wrong, so I’ll just add:

                Neener neener, you’re a stupid asshat and nobody likes you :D

                • Blue
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                  2 years ago

                  That’s true nobody likes degenerate corporate bootlickers

              • TheSaneWriter
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                192 years ago

                There can absolutely be victims in civil suits. A company isn’t a person so it’s not like they can go out and mug someone, often the only way to get justice against a company is in civil court.

                • LoudWaterHombre
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                  12 years ago

                  Well actually there are some formats of a company that will be seen as a person from the perspective of the law

    • Cosmic Cleric
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      22 years ago

      but yet people will still dismiss it as a stupid lawsuit by some greedy woman. gotta protect those big corps

      People, or “people”?

      Redirecting the narrative away from your faults helps protect your profits.

      • Jennie
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        22 years ago

        both. the corporation for starting a smear campaign and the public for buying into it and not doing their own research

      • TheSaneWriter
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        182 years ago

        This smear campaign is clear and obvious defamation. Someone should get in trouble for this, but unfortunately no one will.

  • @[email protected]
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    2 years ago

    Must be one of the more successful smear campaigns in recent history. I’m not even from the us and we heard about that shit and used it as an example of greed and frivolous lawsuits. It was only like 5 years back I learned the truth. Believed that shit for 25 years…

    Edit: oops should’ve responded to the media part of thread

    • ANGRY_MAPLE
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      512 years ago

      Poor lady. Her labia was physically fused together from the heat, but she was still called dramatic. I can’t imagine everything that she had to go through.

  • @[email protected]
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    82 years ago

    I didn’t know about the saving on refills, but I did know that it was an old lady who’s grandson drove her to McDonald’s

    They were sitting in the car in the parking lot, NOT MOVING and the coffee spilled and gave the old lady 3rd degree burns that required hospital care for a long time.