• @[email protected]
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    271
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    4 months ago

    Yeah turns out people don’t like:

    1. Being treated like criminals
    2. Having their time wasted

    Walgreens’ inventory shrinkage is not my problem. Locking everything up rather than paying loss prevention staff is just going to piss everyone off.

    • BarqsHasBite
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      1424 months ago

      Being treated like criminals

      I’ve been followed around a store. Guess what store I’ve never bought from and won’t be back to.

      • Cousin Mose
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        334 months ago

        At self-checkout in a lot of stores employees stand behind me because I move fast. Apparently that means I’m stealing rather than I move faster than a snail when there’s a huge line of people waiting.

        • BarqsHasBite
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          374 months ago

          God the ones here don’t let you. The scales have to match so you can only pick up one item at a time, scan it, put it in the bag, and wait for the scales to read.

          • @[email protected]
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            124 months ago

            Oh my god I hated those scale checkouts in the US. “Please remove bag from area” etc.

          • @[email protected]
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            234 months ago

            I stopped going to Kroger grocery stores mostly over price but honestly even if they lowered prices I wouldn’t go back specifically because of this feature. It’s more pleasant to shop at Walmart or Safeway as they don’t use this kind of system.

            • nfh
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              134 months ago

              If a store has an intentionally terrible interface like this, or displays a video feed of you using it, I’m not touching self checkout. Going through a cashier’s line is fine, and walking away from my cart and never coming back is fine if that’s not an option.

              • @[email protected]
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                64 months ago

                I avoid the self-checkout at the local target because they display a video feed of you using it with a distressingly bright blinky light. It’s just sensory overload and I don’t need that in my life.

            • @[email protected]
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              64 months ago

              I don’t have any krogers just their rebrands. I only shop the ads (when it’s actually a good deal) and do drive through pick up.

              Self-checkout is the symptom. The disease is wandering around a store thst is ever changing and lack any industry standards.

              Having them pick the order is like the olden days when stores were merely a counter with a clerk who would go in back and grab the items on your list.

              • @[email protected]
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                4 months ago

                Please let us go back to that.

                Actually we had a 7-11 type store that took over a fast food place. They kept the drive-through and used that after like 6pm, taking a list and gathering everything while you were at the window. So awesome.

      • @[email protected]
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        214 months ago

        i’m starting to worry we’ll never find out which store it is. the suspense is killing me

            • jawa21
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              264 months ago

              Everyone who ever entered a Radio Shack was followed around the store.

              • @[email protected]
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                34 months ago

                If you went over to the components drawers they’d bolt though, they didn’t know how to answer any questions about that stuff and also knew you were too cheap to buy a cellphone (I’m talking the last 10 years of the store or so, when they tried to be sprint stores or Verizon or whatever).

    • @[email protected]
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      254 months ago

      Personally I LOVE having my time wasted!

      Only if it’s in fun and/or interesting ways, though, not waiting for some underpaid and overworked employee getting a key for the toilet paper safe or whatever.

      • Captain Aggravated
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        104 months ago

        See, that right there is capitalist talk.

        Time enjoyed is not time wasted unless you’re Ebenezer Scrooge.

      • @[email protected]
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        44 months ago

        I expect you like wasting time, not having your time wasted.

        That’s the difference between sitting around doing nothing and being forced to do nothing while you wait for something.

    • @[email protected]
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      544 months ago

      Maybe if there were like 2 employees in the store, people would feel less comfortable stealing shit.

      The Joann fabric near us has these speakers that will say something like “ask an associate if you need anything” when you walk near them. They put them near the expensive shit.

      Clearly, it’s an attempt to alert staff when someone is walking near the expensive stuff, but like…the store has 2 employees and when they’re not checking people out, they’re trying desperately to keep up with the boxes of unloaded freight clogging up the aisles.

      Nobody is watching you steal stuff.

    • @[email protected]
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      94 months ago

      Yeah, they’ve been steadily reducing the number of staff in the stores to save money. I’d say look, you have that savings, just accept some shrinkage. Or you can hire more staff, your choice.