• MrPistachios
    link
    fedilink
    English
    34 months ago

    the average person doesnt know how to mount a drive on windows or even what that is or why you would want to, they just need to be able to open a browser

    • @[email protected]
      link
      fedilink
      14 months ago

      Very good point!

      Example 2:

      I need to drag this file into my browser to upload it to the website I’m visiting for whatever reason. I’m an average user that has only ever really needed a browser. My OS came with Firefox, but when I try to drag the file onto my browser window like I’ve always done, nothing happens. Is my computer broken?

      No, it’s installed as a snap/flatpak that doesn’t have the “privileges” to do that, and I will never know that since I’m an average user who only needs a browser.

      • @[email protected]
        link
        fedilink
        English
        04 months ago

        clicking the browse button to select the file is a hell of a lot easier than opening the file manager, navigating your way through your files to find the one specific one, then make both windows small so you can select a file in one, and drag it over to the other.

        And look, its also an example of how you turn nothing into a big, complicated, multistep imaginary issue.

        • @[email protected]
          link
          fedilink
          English
          14 months ago

          you don’t need to make the windows, just alttab while dragging. and maybe you already have open the directory in another window so why browse there again in the browser’s file picker.

          probably not a big deal, but definitely not a small issue either

      • Coriza
        link
        fedilink
        04 months ago

        Your second example is a newish problem and Ubuntu specific. I had never had a problem with drag-and-drop and I migrated from Ubuntu before the snap thing.

        You will always find an example of something that works “better” in one OS than other. Linux is not trying to be a windows drop-in replacement, some thing are gonna behave differently. Linux have some problems for an average user but a lot is just different UX design and others, especially hardware compatibility is because companies don’t care for it to work on Linux so the OS is always playing catch up.

        • @[email protected]
          link
          fedilink
          0
          edit-2
          4 months ago

          A lot of “beginner friendly” distros are Ubuntu based though, so while not strictly requiring you to use snaps, it might install Firefox as a flatpak though, which doesn’t have the privileges to do drag and drop when I last used a flatpak based browser.

          You can correct me if I am wrong of course, as I truly don’t know if it is still a thing or if I just installed the flatpak. I didn’t understand the limitations back then.

            • @[email protected]
              link
              fedilink
              14 months ago

              Right, but we are talking about the average user. One who only needs a browser. They wouldn’t even think about flatpak/snap/appimage, and would probably look at you like you are insane if you said those in the same sentence as “Your browser is a flatpak/snap/appimage, so it doesn’t have the permissions it needs to allow drag and drop”.

    • @[email protected]
      link
      fedilink
      English
      14 months ago

      When I was on help desk I often talked about meeting the client where they were at in their technical skill level. Sometimes their technical skill level was “Can you click the icon in the bottom left that looks like a window with four pains, and then click the settings icon it looks like a gear”. If mounting a file share was involved I just remoted in, none of the people that called could handle those instructions.