Within a couple of years, 50 percent of the organizations that had planned to replace their customer service personnel with AI models are expected to reverse their...
I often choose my HVAC, plumber, electrician and lawn care teams in the same manner.
I call all of them. None answer. Few have voicemail set up. I leave voicemail with full contact info. I submit all of their web forms.
Maybe one of them answer the phone, or calls back, or replies to the web form. I usually go with that one, if I haven’t already fixed it using YouTube, by then.
is this something that happens a lot or did you tell this story before, because I’m getting deja vu
It happens a lot.
I often choose my HVAC, plumber, electrician and lawn care teams in the same manner.
I call all of them. None answer. Few have voicemail set up. I leave voicemail with full contact info. I submit all of their web forms. Maybe one of them answer the phone, or calls back, or replies to the web form. I usually go with that one, if I haven’t already fixed it using YouTube, by then.
Well. I haven’t told this story before because it just happened a few days ago.