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@[email protected] to [email protected]English • 1 month ago

Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

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Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

@[email protected] to [email protected]English • 1 month ago
message-square
180
fedilink
  • cross-posted to:
  • [email protected]
  • [email protected]
Within a couple of years, 50 percent of the organizations that had planned to replace their customer service personnel with AI models are expected to reverse their...
  • @[email protected]
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    1•1 month ago

    What I’m saying is the ONLY viable business model

    • @[email protected]
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      2•1 month ago

      not at the current cost or environmental damage

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