You can “adjust” your tip after your order arrives. With doordash anyway, the tip is charged separately from your order. It sends you a few notifications after your food arrives asking you to rate and tip.
I doordash a LOT and I’ve only ever lowered the tip once for bad service. The directions I have on the app say “Please do not ring door bell or knock, sleeping children.” So this guy rings the doorbell, I’m like, dang it now the kids awake and will know I have secret food… I won’t be able to go bring it until he goes back to sleep. Oh well. Then he starts knocking and ringing repeatedly and pounding and shouting to come outside because my order is here. I went to the door and scolded him and then he told me that his dad works for the CIA and I’m going to be sorry. That guy did not get his tip.
Doordash doesn’t actually remove tips from drivers no matter what the customer says or does.
There are cases where they will refund a customer the amount they paid for a tip if they’re upset but it doesn’t actually take away that amount from the driver.
Uber Eats on the other hand actually will remove tips from the driver after the fact the way you’re describing.
So when it prompts me to “adjust” the tip, does the driver get more when I add money? I often do that. The time I took it away I did go through customer service.
Yes. They do get more when you add money (these days).
In years past doordash and many others have been accused of stealing tips but it’s believed that isn’t currently happening anymore (at least with the major hot food delivery services).
Which is why it shouldn’t happen until after. As it is now, it’s just a bribe, not a tip.
You can “adjust” your tip after your order arrives. With doordash anyway, the tip is charged separately from your order. It sends you a few notifications after your food arrives asking you to rate and tip.
I doordash a LOT and I’ve only ever lowered the tip once for bad service. The directions I have on the app say “Please do not ring door bell or knock, sleeping children.” So this guy rings the doorbell, I’m like, dang it now the kids awake and will know I have secret food… I won’t be able to go bring it until he goes back to sleep. Oh well. Then he starts knocking and ringing repeatedly and pounding and shouting to come outside because my order is here. I went to the door and scolded him and then he told me that his dad works for the CIA and I’m going to be sorry. That guy did not get his tip.
Doordash doesn’t actually remove tips from drivers no matter what the customer says or does.
There are cases where they will refund a customer the amount they paid for a tip if they’re upset but it doesn’t actually take away that amount from the driver.
Uber Eats on the other hand actually will remove tips from the driver after the fact the way you’re describing.
So when it prompts me to “adjust” the tip, does the driver get more when I add money? I often do that. The time I took it away I did go through customer service.
Yes. They do get more when you add money (these days).
In years past doordash and many others have been accused of stealing tips but it’s believed that isn’t currently happening anymore (at least with the major hot food delivery services).