Horrible advice. In many POS systems, the system enforces the refund policy. You have to input the receipt number, and once you do, the system tells you that a refund isn’t possible if it’s too old. And if the system allows it but protocol does not, it’s going to be real easy for management to find out who broke the rules and fire you for cause.
Exactly. Pocketing the customer’s receipt, then feeding out blank paper in order to lie to a manager would be so easy to determine with cameras. Anyone that’s half-competent in loss prevention would catch that.
Seriously. Flip to another thread and it will be cashiers/servers/customer service workers complaining that cusotmers are such assholes because they are entitled to shit that they aren’t. This advice was just encouraging that.
Nah just play it straight-faced and be smart. Lay your groundwork, cover your tracks, and do your follow-ups. I scammed employers (the big ones) out of tens of thousands over the years using whatever leeway afforded to me to reward the nice customers.
Occasionally. My retail experience was brief. I’m speaking mostly from experience on the phones. For some reason I was given more discretionary power there than in person
I can’t believe there are people out there just doing their job straight, while the excess value of their labour just goes into the pockets of some investor whose biggest contribution to society is, like, a blog from 2018 on the best altitude to take a power nap.
Horrible advice. In many POS systems, the system enforces the refund policy. You have to input the receipt number, and once you do, the system tells you that a refund isn’t possible if it’s too old. And if the system allows it but protocol does not, it’s going to be real easy for management to find out who broke the rules and fire you for cause.
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Camera’s everywhere have put a damper on things.
Exactly. Pocketing the customer’s receipt, then feeding out blank paper in order to lie to a manager would be so easy to determine with cameras. Anyone that’s half-competent in loss prevention would catch that.
Eesh. More horrible advice 😬
Seriously. Flip to another thread and it will be cashiers/servers/customer service workers complaining that cusotmers are such assholes because they are entitled to shit that they aren’t. This advice was just encouraging that.
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Tell me you’ve never actually worked retail without telling me.
Nah just play it straight-faced and be smart. Lay your groundwork, cover your tracks, and do your follow-ups. I scammed employers (the big ones) out of tens of thousands over the years using whatever leeway afforded to me to reward the nice customers.
You had nice customers?
Occasionally. My retail experience was brief. I’m speaking mostly from experience on the phones. For some reason I was given more discretionary power there than in person
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I can’t believe there are people out there just doing their job straight, while the excess value of their labour just goes into the pockets of some investor whose biggest contribution to society is, like, a blog from 2018 on the best altitude to take a power nap.
I might not be stealing money from work, but I am definitely a proud time thief.
It’s not theft really. It’s going above and beyond
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