Yesterday I read the excellent article by Cory Doctorow: Let the Platforms Burn and this particular anecdote The thing is, network effects are a double-edged sword. People join a service to be with the people they care about. But when the people they care about start to leave, everyone rushes for the exits. Here’s danah [...]
Nevermind crisis management do they not have one sane capable PR person on call??
They did, but then Spez said they tried to blackmail him so the PR person was fired