Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer’s comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

      • @[email protected]
        5•1 year ago

        I don’t think people understood your joke. This thread is all about MS not reading docs or the comment by the guy helping them. Then you ask a date question like you didn’t even see the date on the tweet. Classic! Well done, but subtle.

    • SibboOP
      64•1 year ago

      The tweet is from today. The ffmpeg team felt like it needed to be said.

      • Lexi SneptaurEnglish
        22•1 year ago

        Thanks for additional context. I don’t open Twitter links anymore because 3/4 of the time the link doesn’t work after Musk made changes

        • Aatube
          12•1 year ago

          The Elon Musk of Twitter or the Elon Musk in the FFMPEG ticket?

        • @[email protected]English
          1•1 year ago

          You can try to read through https://archive.today . It’s a site archiving site, it has a couple of tricks to evade such restrictions. Not the most private one… but better than visiting twitter directly.