And the CEO who brushed that assault off ‘suffered’ a ‘delayed promotion’. Poor thing. For saying that stuff about anyone, let alone a customer, he should have been fired, no golden parachute.
I think the doctor’s patients should have sued the airline too, since no doubt having their doctor pounded to a pulp caused them to miss their appointments.
It’s clear from a lot of stories like this (severe customer mistreatment) that United employees are miserable people who hate their jobs but this is nuts. I hope Dr. Dao got a huge settlement from United.
Is United Express actually United? I thought those tended to be a regional carrier using the name under license.
I’d expect the labour friction to be still worse; I was peripherally involved with such a firm 20 years ago and know they had terrible problems with staff retention, mostly because they wouldn’t pay enough to retain people after they got fed up with the free-standby-flight privileges.
They did what?
https://www.youtube.com/watch?v=Dk2Y_VL5e7s
Here is an alternative Piped link(s):
https://www.piped.video/watch?v=Dk2Y_VL5e7s
Piped is a privacy-respecting open-source alternative frontend to YouTube.
I’m open-source; check me out at GitHub.
https://en.m.wikipedia.org/wiki/2017_United_Express_passenger_removal
Wow. Even Trump thought they went too far. Damn.
And the CEO who brushed that assault off ‘suffered’ a ‘delayed promotion’. Poor thing. For saying that stuff about anyone, let alone a customer, he should have been fired, no golden parachute.
I think the doctor’s patients should have sued the airline too, since no doubt having their doctor pounded to a pulp caused them to miss their appointments.
Made me laugh, that’s putting it lightly…
They mishandled the shit out of him.
Just a typo.
Holy shit what a ride that was.
It’s clear from a lot of stories like this (severe customer mistreatment) that United employees are miserable people who hate their jobs but this is nuts. I hope Dr. Dao got a huge settlement from United.
Is United Express actually United? I thought those tended to be a regional carrier using the name under license.
I’d expect the labour friction to be still worse; I was peripherally involved with such a firm 20 years ago and know they had terrible problems with staff retention, mostly because they wouldn’t pay enough to retain people after they got fed up with the free-standby-flight privileges.
United is Four Seasons compared to American.