Dear Lemmy.world Community,

Recently posts were made to the AskLemmy community that go against not just our own policies but the basic ethics and morals of humanity as a whole. We acknowledge the gravity of the situation and the impact it may have had on our users. We want to assure you that we take this matter seriously and are committed to making significant improvements to prevent such incidents in the future. Considering I’m reluctant to say exactly what these horrific and repugnant images were, I’m sure you can probably guess what we’ve had to deal with and what some of our users unfortunately had to see. I’ll add the thing we’re talking about in spoilers to the end of the post to spare the hearts and minds of those who don’t know.

Our foremost priority is the safety and well-being of our community members. We understand the need for a swift and effective response to inappropriate content, and we recognize that our current systems, protocols and policies were not adequate. We are immediately taking immediate steps to strengthen our moderation and administrative teams, implementing additional tools, and building enhanced pathways to ensure a more robust and proactive approach to content moderation. Not to mention ensuring ways that these reports are seen more quickly and succinctly by mod and admin teams.

The first step will be limiting the image hosting sites that Lemmy.world will allow. We understand that this can cause frustration for some of our users but we also hope that you can understand the gravity of the situation and why we find it necessary. Not just to protect all of our users from seeing this but also to protect ourselves as a site. That being said we would like input in what image sites we will be whitelisting. While we run a filter over all images uploaded to Lemmy.world itself, this same filter doesn’t apply to other sites which leads to the necessity of us having to whitelist sites.

This is a community made by all of us, not just by the admins. Which leads to the second step. We will be looking for more moderators and community members that live in more diverse time zones. We recognize that at the moment it’s relatively heavily based between Europe and North America and want to strengthen other time zones to limit any delays as much as humanly possible in the future.

We understand that trust is essential, especially when dealing with something as awful as this, and we appreciate your patience as we work diligently to rectify this situation. Our goal is to create an environment where all users feel secure and respected and more importantly safe. Your feedback is crucial to us, and we encourage you to continue sharing your thoughts and concerns.

Every moment is an opportunity to learn and build, even the darkest ones.

Thank you for your understanding.


Sincerely,

The Lemmy.world Administration

Legal / ToS

spoiler

CSAM


  • @[email protected]
    link
    fedilink
    English
    16
    edit-2
    1 year ago

    Lots of posts on the site come from files.catbox.moe and litterbox.catbox.moe – so I’d probably leave those whitelisted. He has terms against gore, csam, etc - but I don’t know if he has any kind of active filtration. It’s just a dude running a site; but often times it’s just really easy to upload there.

    You guys should use this if possible: https://blog.cloudflare.com/the-csam-scanning-tool

      • Stamets
        link
        fedilink
        31 year ago

        It’s sporadic for me. Sometimes it works and sometimes it doesn’t. I don’t exactly change anything either and it doesn’t seem to be traffic based.

    • @[email protected]
      link
      fedilink
      31 year ago

      Catbox admin should be given one month to implement one of the several free CSAM filters available. If they have not done so in a month, it’s clear they’re not a safe resource.

    • Magnor
      link
      fedilink
      121 year ago

      Just FYI, this tool seems to only be available if you live in the US. I tried to apply for my own instance, located in Europe, and my request was denied after a lengthy and frankly tiresome “verification process”. This sucks.

    • ᴇᴍᴘᴇʀᴏʀ 帝
      link
      fedilink
      English
      11 year ago

      As an Admin for another instance who had to clear some of it out, but not wanting to go into specifics, a spammer doesn’t necessarily have to in order to cause consternation. If they posted legal porn without the original context and then gave it a title saying it’s CSAM then it has the same effect without having to actually download imagery that would get you thrown in jail. And that’s what I tell myself so I can sleep at night.

      As an instance that doesn’t allow NSFW material it’s easy enough to see it’s NSFW and get rid of it without having to go into forensic details. I have no idea how those running NSFW manage, because they have the opposite problem (potentially illegal material masquerading as legal porn) and I don’t want to know. However, anyone frequenting those instances need to have that in mind.

    • @[email protected]
      link
      fedilink
      61 year ago

      Ill adults and poor kids generate and sell CSAM. Common to advertise on IG, sell on TG. Huge problem as that Stanford report shows.

      Telegram got right on it (not). Fuckers.

        • @[email protected]
          link
          fedilink
          11 year ago

          As screenshotted, linked, and stated - Instagram (dot com), Telegram (dot org), others.

          Forgot a part of the chain: they’ll advertise to you on Instagram, message you on Telegram, and link you to Mega[upload].

    • nocturne
      link
      fedilink
      51 year ago

      Nice try. That is something either an emerging pedo or an fbi agent would say.

      • JackGreenEarth
        link
        fedilink
        English
        61 year ago

        … Or just someone interested academically because it seems everyone’s banning it left right and center, so I’m just logically interested in how they even manage to get it.

  • @[email protected]
    link
    fedilink
    English
    14
    edit-2
    1 year ago

    As another avenue to the report button, could Lemmy world have a new community LemmyWorldSupport_911 where anyone can post and it’s monitored by moderators or admins and they can promptly react?. (911 =American number for emergency services)

    As part of the community rules, posting for stuff that doesn’t warrant a 911 reaction could result an penalties for anyone looking to “prank” it or abuse it’s intended purpose.

    Some small communities only have one mod and that mod has to sleep.

    • @[email protected]
      link
      fedilink
      111 year ago

      (911 =American number for emergency services)

      Could also do 112, since Lemmy.world is hosted in Europe :)

      • @[email protected]
        link
        fedilink
        English
        41 year ago

        In Aus, we have 000, triple zero. I think 112 works here too, might just be mobiles though. It used to be triple oh, but some people saw the keypads had letters on them and dialled 777 or whatever number o was on.

        I’ve probably seen too much American media. I’m happy for any, even 0118 999 881 999 119 725 … 3 but it might be a bit hard to learn.

    • @[email protected]M
      link
      fedilink
      9
      edit-2
      1 year ago

      I’m planning on making something like that, but am first focussing on improving the features we already have.

  • Lath
    link
    fedilink
    21 year ago

    Because it’s related, shitposting@lemmyworld needs you! At least, far as I can tell. That’s what it says anyway.
    A user from lemy.lol did the deed there about 4 hours ago and nothing happened since.

    We could use some tools to report a user directly instead of just blocking them. And if it doesn’t already exist, a common report log or something like that so that the mods and admins can work together on this.

    Maybe an option across federated instances for admins to mark and hide posts for review, to at least get rid of the danger for regular users. Or an automated system that allows for multiple user reports and to hide a post for review.

    • GamerBoy705
      link
      fedilink
      English
      121 year ago

      I mean, sure you’re probably a good guy but I don’t think it’s a great idea to whitelist personal hosts

      • JackGreenEarth
        link
        fedilink
        English
        31 year ago

        I’m the only one with access to uploading to it. You can always just unwhitelist it later if I break your rules - which I don’t intend to.

        • GamerBoy705
          link
          fedilink
          English
          81 year ago

          But that just requires more effort and more work for the moderators. It’s better to stick with other platforms that already specialise in image hosting who will moderate their content themselves too.

          • haui
            link
            fedilink
            21 year ago

            Quick sidenote: there are thousands of fediverse servers at this point and nobody can control the image hosts they use. I think what makes sense is to make ones own instance and federate with world, as a lot of us do.

  • @[email protected]
    link
    fedilink
    English
    451 year ago

    Thanks admins, for taking this seriously.

    Take care of yourselves as well. The images sound horrific.

  • 𝒍𝒆𝒎𝒂𝒏𝒏
    link
    fedilink
    231 year ago

    Thank you for the transparency! Much appreciation to the volunteers who have had to unfortunately handle this.

    That being said we would like input in what image sites we will be whitelisting

    Although I am from another instance I did want to suggest some common hosts, while I use Imgbox personally I often see Imgur and Catbox used quite a bit.

    Catbox actually appears to actually be a generic temporary file host though, rather than a dedicated image host

  • TWeaK
    link
    fedilink
    English
    81 year ago

    Damn, this broken record again? That sucks, and I’m sorry you had to see that.

      • TWeaK
        link
        fedilink
        English
        41 year ago

        I dunno, I was just kind of disappointed that this kind of crap is still going on. Like, I was hoping for something more interesting, in a way, rather than the same old pathetic trolling.

          • TWeaK
            link
            fedilink
            English
            11 year ago

            You’d fit in better back on reddit.

            • @[email protected]
              link
              fedilink
              11 year ago

              You’d think, but when I called out zero-content comments there, they reacted just like you are. Damned if I do, damned if I don’t 🤷‍♂️

              • TWeaK
                link
                fedilink
                English
                11 year ago

                I made a simple comment showing my support to the admin, which after this experience I’m sure is much needed. You’ve come in here behaving like an ass with zero effort yourself - you were wrong, my comments have had far more value to the discussion than anything you’ve brought. I don’t think the problem is the platform, I think the problem is you.

                • @[email protected]
                  link
                  fedilink
                  1
                  edit-2
                  1 year ago

                  🤣🤣🤣

                  Damn, this broken record again? That sucks, and I’m sorry you had to see that.

                  Woah, check out that value loaded comment

                  my comments have had far more value to the discussion

                  🤣🤣🤣

    • @[email protected]
      link
      fedilink
      18
      edit-2
      1 year ago

      There are lots of ideas from people, but unfortunately Lemmy software doesn’t actually support most of them. And in terms of adding support to Lemmy, well there are just two devs plus community support so if people have the skills they may want to consider contributing code to implement some of these things.

      Edit: just adding that some instances are building bots (kinda like an automod) but with 1,000+ instances we kinda need something built in

      • deweydecibel
        link
        fedilink
        English
        11
        edit-2
        1 year ago

        I think that’s at least partially why that Sublinks fork is starting. It’s in Java so the number of people capable of helping is much, much larger.

        And while I’m excited to see how that turns out, I’ve got some reservations, particularly about some of the “moderation tools” being suggested, but if it breathes new life and excitement into a fediverse Reddit replacement, that’s a good thing.

        • @[email protected]
          link
          fedilink
          101 year ago

          The cool thing about ActivityPub is that we don’t have to pick one. Some instances run Kbin, some Mbin, some Lemmy. Some can run Sublinks and everyone gets to interact with each other.

          The way federation works, instances can’t force their stuff on other instances. If a post on a community on your instance is removed by an admin of a different instance, then you’ll still see it on yours and they won’t see it on theirs (the exception is if the post is in a community where a moderator of that community or admin of that instance removes it, then it removes it for everyone - though Lemmy still has some quirks in regards to that), so different instances can have different moderation policies and you join one that matches the moderation policy you want.

        • Nutomic
          link
          fedilink
          English
          4
          edit-2
          1 year ago

          If people want to help they can contribute to lemmy directly, or write moderation tools in other languages. It won’t help anyone to spend 8+ man years of development only to reach feature parity.

    • @[email protected]
      link
      fedilink
      English
      61 year ago

      Especially make newer accounts text only, then there should be a new idea:

      Image posts should not be federated for hours, maybe even a day. That would limit the spread, and provide local mods time to detect and remove content.

  • @[email protected]
    link
    fedilink
    English
    251 year ago

    This is exactly what happened in various other “alt-reddit” sites that I was a part of. CSAM is uploaded as a tactic so that they can then contact the registrar of said website and claim that this site is hosting said CSAM.

    It’s basically a sign of the site becoming more popular and pissing off the larger players.

    • @[email protected]
      link
      fedilink
      81 year ago

      Yeah we got some request like that and even for a announcement of ours. But we are planning to reduce them.

    • JackGreenEarth
      link
      fedilink
      English
      11 year ago

      But how would they even get the CSAM in the first place? It’s not like everyone just has pictures of children being sexually abused?

  • @[email protected]
    link
    fedilink
    11 year ago

    thank you.

    I am trying to get into Lemmy after Reddit’s descent into a hate filled fest of terrorism supporters and foreign bots trying to disrupt communities.

    I have been very hesitant to post and participate here because there are several communities that seem to be going down the same path of being formed to exclusively pushed one specific narrative.

    For example /c/WorldNews should be deleted as well as the mods. it isn’t covering world news. They have posted a single topic for one point and removed anyone else

    that is against your ToS as well since it’s being used to push hate and racism.

    • @[email protected]
      link
      fedilink
      34
      edit-2
      1 year ago

      It’s safe to look things up!

      Looking up the name of a crime does not mean that you’re doing that crime.

      If you look up “bank robbery” that doesn’t make you guilty of bank robbery. It doesn’t even mean you’re trying to rob a bank, or even want to rob a bank. You could want to know how bank robbers work. You could be interested in being a bank guard or security engineer. You could be thinking of writing a heist story. You could want to know how safe your money is in a bank: do they get robbed all the time, or not?

      Please, folks, don’t be afraid to look up words. That’s how you learn stuff.

    • @[email protected]
      link
      fedilink
      English
      23
      edit-2
      1 year ago

      ::: spoiler CSAM is child sexual abuse material I believe. So yeah, better not to look it up :::

      • TWeaK
        link
        fedilink
        English
        51 year ago

        Your spoiler didn’t work, apparently you need to write spoiler twice.

        • @[email protected]
          link
          fedilink
          71 year ago

          The second “spoiler” is actually text for the spoiler.

          This is customisable text
          ::: spoiler This is customisable text 
          
          • TWeaK
            link
            fedilink
            English
            41 year ago

            Ty, buy it still seems like you need something there - at least for some apps.

            • @[email protected]
              link
              fedilink
              4
              edit-2
              1 year ago

              Yes, I don’t think it works with nothing there. It needs something, but it can be pretty much any text (so long as the first word is spoiler)

        • @[email protected]
          link
          fedilink
          English
          41 year ago

          Works in my app :P I really wish stuff like this were more standardized across the platform. Not really much point in spoilering it now since everyone is chatting about it.

      • @[email protected]
        link
        fedilink
        English
        271 year ago

        I’m pretty convinced the initialism was created so that people could Google it in an academic context without The Watchers thinking they were looking for the actual content.

        • TWeaK
          link
          fedilink
          English
          41 year ago

          The initialism was created to focus the efforts of law enforcement. They have limited resources, so they want to address actual children being abused, rather than Japanese cartoons. Both are child porn, but CSAM involves real children.

        • @[email protected]
          link
          fedilink
          71 year ago

          You may be correct although it seems like pretty dumb reasoning. I doubt any of those cretins would search the words “child sexual abuse material.” That would require acknowledging the abuse part of it.

          • TWeaK
            link
            fedilink
            English
            51 year ago

            They already use codewords when chatting about it. I forget what the more advanced ones were beyond “CP”, but there’s a Darknet Diaries episode or two that go over it. In particular, the one about Kik. He interviews a guy who used to trade it on that platform.

            CSAM is meant to differentiate between child porn, which also includes things like cartoons of children, with actual children being abused. Law enforcement have limited resources so they want to focus on where they can do the most good.

          • @[email protected]
            link
            fedilink
            161 year ago

            I think you may have misunderstood. The entire point is to have an academic term that would never be used as a search by one of those inhuman lowlifes.

            I don’t mean to be pedantic, so I hope my meaning came across well enough…

            • @[email protected]
              link
              fedilink
              31 year ago

              I think my point is that the acronym exists because of the search term, not the other way around. And it’s pretty laughable that the academic term has to be distilled down to an acronym because it is otherwise considered a trigger word.

  • @[email protected]
    link
    fedilink
    English
    541 year ago

    What is the complete correct response for users to carry out if they spot CP?

    Is just the report button on the post good enough? Is there some kind of higher level report for bigger-than-just-one-instance shit that threatens Lemmy as a whole? Should we call the FBI or some shit?

    I haven’t come across any here, but if I do, I’d like to be able to aid in swift action against not only the post/account in question, but against the actual person running it.

    • Annoyed_🦀
      link
      fedilink
      9
      edit-2
      1 year ago

      Report and block should be a correct respond.

      Edit: actually also report the user to the instance admin where the user from.

    • @[email protected]
      link
      fedilink
      English
      161 year ago

      You can always report casm to the FBI. You don’t need a mod’s guidance to do so.

      Otherwise report and block.

    • @[email protected]
      link
      fedilink
      English
      281 year ago

      In theory, reporting to the community moderators should be enough for users. It would then be the responsibility of thost moderators to report it to the instance admin, and then the admins responsibility to report it to the instance’s local law enforcement. They will then handle it appropriately.

      However, sometimes community moderators are corrupt and will ignore reports and even ban users for reporting instance rule breaking content. In those cases, the user must report directly to the instance admin. As you can imagine, instance admins also can be corrupt and therefore the user must report to law enforcement.

      But typically the first scenario is sufficient.

      • @[email protected]M
        link
        fedilink
        221 year ago

        FYI: admins can see all reports. We currently have a tool running that scans for posts that are reported a lot, which will then notify people who can do something about it.