cross-posted from: https://lemmy.dbzer0.com/post/17618684

Forced arbitration means any legal disputes you may have with Discord must be resolved through a single third party mediator, who 99% of the time is chosen by, and will rule in favor of, the corporation/Discord. This effectively removes all your legal rights as a consumer, because arbitration decisions are legally binding and non-appealable.

The new ToS goes into effect April 15th, 2024.

YOU CAN OPT OUT OF ARBITRATION. You must email [email protected] BEFORE MAY 15TH (30 days after ToS effective date) with your username stating that you wish to opt out of the arbitration clause. Once May 15th passes you are bound to arbitration with Discord forever.

Opt-out before it’s too late.

  • 4dpuzzle
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    261 year ago

    I’m sure that this won’t stop the idiots who argue in support of using Discord as a support channel for FOSS projects.

    • @[email protected]OP
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      1 year ago

      https://www.wipo.int/amc/en/arbitration/what-is-arb.html

      Essentially, arbitration waives your right to sue the company in any capacity and instead requires all legal disputes to be resolved by a 3rd party mediator hand picked by the company.
      You can guess how often these arbitrators rule against the companies that pay them (Spoiler: it’s not often)
      It’s used as a get-out-of-jail-free card for companies to basically have legal immunity from any kind of consequences, as all their customers must arbitrate and get told to suck eggs. Arbitration is legally binding and not appealable. It also conveniently keeps the corporate dirty laundry out of the court systems, because arbitration is private, confidential and closed-doors.

      You can also watch one of Louis Rossmann’s latest rants about ToS changes and arbitration being forced down users’ throats suddenly without warning: https://www.youtube.com/watch?v=AddtrV6UFFs

    • @[email protected]
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      51 year ago

      ToS and the like are legal documents that people/customers ‘sign’ or agree to before using a service or product, usually agreed or signed AFTER a purchase has been made. Arbitration causes in these documents mean that you agree to not sue the company for any reason, like a class action lawsuit. Basically if you feel like you have been scammed or taken advantage of by that company, you cannot sue for damages. ToS are not the law though and can be superceded by legal means, like a lawsuit ironically. Correct me if I’m not 100% correct, as I’m not a lawyer and this is just my understanding of this.

    • @[email protected]
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      431 year ago

      If a company does something bad, you can sue to fix it.

      Suing sets legal precedent and forces all companies to abide by the ruling, more or less.

      But now if a company tricks you out of your right to sue by putting arbitration clauses in everything, then you can’t sue. You can only have a (hopefully) impartial third part tell the company to stop doing something specifically to you. The company is still free to keep doing the thing to everyone else, and their arbitration doesn’t affect any other companies also doing bad things.

      There are other issues too.

    • @[email protected]
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      1 year ago

      You have until May 15. The announcement just went out today; if they tried to make it retroactive, it wouldn’t hold up in court.

      Opt-out. You can decline this agreement to arbitrate by emailing an opt-out notice to [email protected] within 30 days of April 15, 2024 or when you first register your Discord account, whichever is later; otherwise, you shall be bound to arbitrate disputes in accordance with the terms of these paragraphs. If you opt out of these arbitration provisions, Discord also will not be bound by them.

  • @[email protected]
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    231 year ago

    I was skeptical about all the hate Discord has been getting recently, but this settled it for me

  • @[email protected]
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    201 year ago

    this is pretty funny. dickcord lives so far up its own ass that it believes it is above the law. sorry but this wont fly. typical corporation lmao.

      • 7bicycles [he/him]
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        21 year ago

        It seems largely fallen out of favour but I’m genuinely wondering how Teamspeak is still going and hasn’t succumbed to enshittification

        • krolden
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          1 year ago

          I mostly stick to matrix but I’m not a big voice chatter. If i had to pick I’d probably choose mumble.

          As for gaming voice chat, steam does a plenty good job on its own.

  • @[email protected]
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    1 year ago

    Even simpler: don’t do Discord.

    I was invited to some Discord chatroom once: when I hit the website, the list of blocked scripts in uBlock Origin was longer than my arm. That was all I needed to close the tab immediately. I don’t need to run 500 trackers from sketchy advertisement companies to join a glorified IRC chatroom with enough emojis and color to put an epilepsy sufferer in danger.

    • @[email protected]
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      521 year ago

      I’m not really sure what you did, but it certainly wasn’t just opening discord.

      I just tried it and there isn’t a single third party script in the browser version according to Ublock and noscript, there are only three scripts activ in total, all from different Discord subdomains. Maybe a few more if there are media links in the chat.

      If you look through the blocked connection requests they are also all made from the same source, namely the Discord science API, their internal data collector.

      The Discord homepage has a Google integration and a few embedded YouTube videos, but it’s hard to find a website that doesn’t have some form of Google scripts.

      Heck I don’t even want to defend Discord here, but ia call bullshit on your story.

      • @[email protected]
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        71 year ago

        Try uBlock Origin in hard mode. You’ll see how much garbage needs blocking that you don’t see in easy or medium mode.

        • @[email protected]
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          631 year ago

          “Hardmode” is just a fancy name for blocking all 3rd party scripts, which there aren’t even any to block here in the first place. What does happen is that two of the three Discord domains get flagged and blocked:

          One is Discord.gg which is the Websocket to get and sent events, so it’s needed for functionality.

          The other is Discordapp.net which is pretty much their media server.

          If you block all 3rd party scripts, frames and connections, then yes, your number of blocked items will shoot up into the hundreds. But if you knew what you are doing and just took a look at what was actually blocked, you would realise that it all was just requests for media and profile pictures. Even with fully enabled hardmode, there wasn’t a single request from a 3rd party advertiser or data broker, not even Google.

          Your arrogance for using hardmode is completely unfounded if you don’t even know what it really is blocking. All you are doing is looking at a number go up and are patting yourself on the back for it.

          • @[email protected]
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            191 year ago

            Thank you for your service.

            There’s an element of privacy fatalists around here who require no evidence for their claims and will doggedly ignore any evidence to the contrary. While I think zero-trust is a proper approach to security problems, propagandizing the technical aspect with hearsay and falsehood is useless.

            Many tolerate it thinking we share a common enemy, but they’re wrong. Ignorance is the enemy, and tolerating it is why the community of privacy advocates is being swallowed by the much much larger community of online conspiracy brokers. Anyway, thank you for not tolerating it and doing your part.

          • @[email protected]
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            11 year ago

            Even with fully enabled hardmode, there wasn’t a single request from a 3rd party advertiser or data broker, not even Google.

            Assume a company wants to maximize profits without losing privacy-minded users. I assume there is somewhat of an increase in cost, complexity, and latency if that company decides to collect data themselves and subsequently sell it to a data broker? Is there any actual privacy benefit? / Is there anything Google can only glean if their code is embedded into a site and they cannot simply collect after the fact? (Maybe routing time given their global presence or something kinda small…)

            • @[email protected]
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              21 year ago

              If there is any benefit to it depends on how discord sells your data.

              The baseline assumption is that they just collect and sell everything as is, considering how shitty their privacy policy is and the general track record of corps following gdpr guidelins. With that barely anything changes.

              If we belive the claims in their policies, then things get a lot better. Only aggregated and anonymized information is shared for marketing. Apart from that only their direct partners get more personalised information. Sadly, Google will probably get a lot of it since they are one of Discords cloud service providers but it should still be less then them collecting it themselves.

              Now if we also assume they are following all GDPR laws, than even Google should only get very restricted information about you needed for their services.

              What they really do with your data is anyones guess. I assume its somewhere between 1 and 2, but there is no proof I know of. The only benefit I really see is that it’s a lot easier to just block the one Discord API instead of 500 individual brokers.

    • @[email protected]
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      81 year ago

      It’s tough. Most gamers use it. I only recently was told about alternate clients but I don’t know which yet.

      I was happy with Mumble and forums, but I completely get why it feels outdated to others.

    • sj_zero
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      21 year ago

      Imo the future is federated and self-hosted. Maybe not for everyone, but for me.

  • @[email protected]
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    141 year ago

    Um this is not going to hold up in the Ontario Consumer Protection Tribunal due to this: Ontario’s Consumer Protection Act, 2002 (“Consumer Protection Act”) prohibits mandatory arbitration clauses and class action waivers in consumer agreements.

    • @[email protected]
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      151 year ago

      The fact that they’re even trying thus needs to trigger an exodus.friends don’t let friends use discord.

        • @[email protected]
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          21 year ago

          A what protection… That’s not a real thing, and if you rely on abusive daddy and his magic hammer to save you, you’re going to be so fucked.

          Just stop using it. Get your friends to stop using it. Ditch this garbage. This isnt even the biggest reason to do that anyway.

          • @[email protected]
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            31 year ago

            The Supreme Court of Canada ruled that these types of forced arbitration violates my province’s Consumer Protection Act

            • @[email protected]
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              11 year ago

              Okay, even if government magically does something decent and fair and good for people at the expense of corporations, and unicorn cum tastes like cotton candy and makes you immortal

              Not an excuse to keep using that shit. Punish then yourself, additionally. they deserve it for even trying thus. Arguably more, if its blatantly illegal. Switch all your crap to matrix or whatever.

  • @[email protected]
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    611 year ago

    For anyone who didn’t click into the original post and whose client didn’t include its text, here are the instructions for opting out:

    Opt-out. You can decline this agreement to arbitrate by emailing an opt-out notice to [email protected] within 30 days of April 15, 2024 or when you first register your Discord account, whichever is later; otherwise, you shall be bound to arbitrate disputes in accordance with the terms of these paragraphs. If you opt out of these arbitration provisions, Discord also will not be bound by them.

    Note that the forced arbitration clause applies only to Discord users in the US. The class action waiver appears to apply regardless.

    This is also not a new addition to their TOS, but it does appear to require opting out again even if you already did, and to grant an additional opt out opportunity if you didn’t.

    • @[email protected]
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      61 year ago

      They also waive rights for class action lawsuits, one should also say to not agree with that.

  • @[email protected]
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    471 year ago

    Thankfully no TOS is legally binding here since pressing agree doesn’t count as signing a document.

    • Stoneykins [any]
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      111 year ago

      Do you have anything to prove that? I’m serious, This feels like it shouldn’t be binding but I can find no legal reasons or information that it wouldn’t be, and I would really like to find that.

      Seems ludicrous that a company can be like “OK STARTING IN 30 DAYS NO SUING US ALLOWED. IF YOU DON’T SPECIFICALLY TELL US WITHIN THOSE 30 DAYS THAT YOU MIGHT SOMEDAY NEED TO SUE US THEN YOU NEVER CAN FOREVER.” But then a lot of stuff here is ludicrous.

      • @[email protected]
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        221 year ago

        It depends on where you live. In Germany, forced arbitration in general TOS is invalid and has to be separately negotiated and agreed to. In general, what you can put into your TOS is pretty restricted, anything you put in there that a consumer wouldn’t reasonably expect is not gonna be legally binding.

        https://law.stackexchange.com/a/82748

      • @[email protected]
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        181 year ago

        That is the case for all of Europe and most of the rest of the world. That’s why that ToS change is only for US customers.

        My country only considers electronic signatures made by our national ID cryptographic signature system to be legally binding in contracts. A ToS without that and just an agree button can only be used to set rules within that platform here. In a court a ToS is basically meaningless.

        Fun fact: Our online voting system works on the same principle.

        • Stoneykins [any]
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          71 year ago

          Ah ok I misunderstood your comment.

          I had just read the thing and had that it only applied to US fresh in my head. Then I read your comment and assumed “here” referred to US also. My bad.

  • @[email protected]
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    721 year ago

    There’s an even easier method, if you do not log in for a year or so, discord deletes your account

    • @[email protected]
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      181 year ago

      It’s hard NOT to use it when every damn project uses it for announcements and discussions.

      • @[email protected]
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        221 year ago

        Be me.

        Playing game. Custom mod.

        New release! Much excite. Find bug.

        Investigate bug. Find replication steps. Take several screenshots.

        Go to report bug. No git. Only discord links.

        Delete screenshots and go back to playing.

          • @[email protected]
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            61 year ago

            What makes you think the Dev will notice a Lemmy post or will even know what Lemmy is, if they’re not even using git for reports and are using a chat client for something that it should have never been used for.

            • @[email protected]
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              1 year ago

              I’m also not going to complain about a free mod created by a dev for the community.

              If they wanna have discord as their documentation/issue tracking I just won’t contribute.

        • KillingTimeItself
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          21 year ago

          i genuinely think compiling the bugs with some details in a youtube video and posting it on youtube would be more useful than finding that discord and joining it lmao

          • @[email protected]
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            11 year ago

            I’m all for providing free support/testing for community projects…

            But discord is not meant for documentation/management/bug tracking.

            I just can’t even…

            The only way to communicate to the dev is via discord. I don’t mind that. But I don’t want to join yet another server!

            • KillingTimeItself
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              11 year ago

              i genuinely don’t understand why the move has happened, it only seems more annoying than something like github, especially if you work on open source software.

              If you want it to be an method of communication, that’s fine. But the primary is actually insane.

    • Bezier
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      1 year ago

      Many, many people. It can be very hard to avoid. You must live in a foss bubble to think that no one does.

  • @[email protected]
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    151 year ago

    ‍Opt-out. You can decline this agreement to arbitrate by emailing an opt-out notice to [email protected] within 30 days of April 15, 2024 or when you first register your Discord account, whichever is later; otherwise, you shall be bound to arbitrate disputes in accordance with the terms of these paragraphs. If you opt out of these arbitration provisions, Discord also will not be bound by them.

    • krolden
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      21 year ago

      I can’t opt out if its a chat like the graphemeOS discord bridge that feeds my data to discord without consent.