All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It’s all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We’ll see if that changes over the weekend…

  • @[email protected]
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    4510 months ago

    We had a bad CrowdStrike update years ago where their network scanning portion couldn’t handle a load of DNS queries on start up. When asked how we could switch to manual updates we were told that wasn’t possible. So we had to black hole the update endpoint via our firewall, which luckily was separate from their telemetry endpoint. When we were ready to update, we’d have FW rules allowing groups to update in batches. They since changed that but a lot of companies just hand control over to them. They have both a file system and network shim so it can basically intercept **everything **

  • @[email protected]
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    6410 months ago

    https://www.theregister.com/ has a series of articles on what’s going on technically.

    Latest advice…

    There is a faulty channel file, so not quite an update. There is a workaround…

    1. Boot Windows into Safe Mode or WRE.

    2. Go to C:\Windows\System32\drivers\CrowdStrike

    3. Locate and delete file matching “C-00000291*.sys”

    4. Boot normally.

  • r00ty
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    4410 months ago

    My favourite thing has been watching sky news (UK) operate without graphics, trailers, adverts or autocue. Back to basics.

  • @[email protected]
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    2710 months ago

    My company used to use something else but after getting hacked switched to crowdstrike and now this. Hilarious clownery going on. Fingers crossed I’ll be working from home for a few days before anything is fixed.

  • @[email protected]
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    3110 months ago

    I was quite surprised when I heard the news. I had been working for hours on my PC without any issues. It pays off not to use Windows.

  • @[email protected]
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    9210 months ago

    CrowdStrike: It’s Friday, let’s throw it over the wall to production. See you all on Monday!

  • r00ty
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    1210 months ago

    Apparently at work “some servers are experiencing problems”. Sadly, none of the ones I need to use :(

    • @[email protected]
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      210 months ago

      There is nothing unsafer than local networks.

      AV/XDR is not optional even in offline networks. If you don’t have visibility on your network, you are totally screwed.

    • @[email protected]
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      2210 months ago

      Honestly my philosophy these days, when it comes to anything proprietary. They just can’t keep their grubby little fingers off of working software.

      At least this time it was an accident.

  • @[email protected]
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    4510 months ago

    crowdstrike sent a corrupt file with a software update for windows servers. this caused a blue screen of death on all the windows servers globally for crowdstrike clients causing that blue screen of death. even people in my company. luckily i shut off my computer at the end of the day and missed the update. It’s not an OTA fix. they have to go into every data center and manually fix all the computer servers. some of these severs have encryption. I see a very big lawsuit coming…

  • @[email protected]
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    2010 months ago

    Irrelevant but I keep reading “crowd strike” as “counter strike” and it’s really messing with me

    • @[email protected]
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      7910 months ago

      yeah someone fucked up here. I mean I know you’re joking but I’ve been in tech for like 20+ years at this point and it was always, always, ALWAYS, drilled into me to never do updates on Friday, never roll anything out to production on Friday. Fridays were generally meant for code reviews, refactoring in test, work on personal projects, raid the company fridge for beer, play CS at the office, whatever just don’t push anything live or update anything.

      And especially now the work week has slimmed down where no one works on Friday anymore so you 100% don’t roll anything out, hell it’s getting to the point now where you just don’t roll anything out on a Thursday afternoon.

      • @[email protected]
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        1510 months ago

        Yep, anything done on Friday can enter the world on a Monday.

        I don’t really have any plans most weekends, but I sure as shit don’t plan on spending it fixing Friday’s fuckups.

        • @[email protected]
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          310 months ago

          And honestly, anything that can be done Monday is probably better done on Tuesday. Why start off your week by screwing stuff up?

          We have a team policy to never do externally facing updates on Fridays, and we generally avoid Mondays as well unless it’s urgent. Here’s roughly what each day is for:

          • Monday - urgent patches that were ready on Friday; everyone WFH
          • Tuesday - most releases; work in-office
          • Wed - fixing stuff we broke on Tuesday/planning the next release; work in-office
          • Thu - fixing stuff we broke on Tuesday, closing things out for the week; WFH
          • Fri - documentation, reviews, etc; WFH

          If things go sideways, we come in on Thu to straighten it out, but that almost never happens.

      • @[email protected]
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        210 months ago

        Actually I was not even joking. I also work in IT and have exactly the same opinion. Friday is for easy stuff!

      • Trailblazing Braille Taser
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        4410 months ago

        And especially now the work week has slimmed down where no one works on Friday anymore

        Excuse me, what now? I didn’t get that memo.

        • @[email protected]
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          610 months ago

          sorry :( yeah I, at most, do 3 days in the office now. Fridays are a day off and Mondays mostly everyone just works from home if at all. downtown Toronto on Mondays and Fridays is pretty much dead.

          • @[email protected]
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            210 months ago

            I changed jobs because the new management was all “if I can’t look at your ass you don’t work here” and I agreed.

            I now work remotely 100% and it’s in the union contract with the 21vacation days and 9x9 compressed time and regular raises. The view out my home office window is partially obscured by a floofy cat and we both like it that way.

            I’d work here until I die.

          • @[email protected]
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            10 months ago

            Is the 4x10 really worth the extra day off? Tbh I’m not sure it would work very well for me… I find just one 10-hour day to be kinda draining, so doing that 4 times a week every week feels like it might just cancel out any benefits of the extra day off.

            • @[email protected]
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              210 months ago

              I am very used to it so I don’t find it draining. I tried 5x8 once and it felt more like working an extra day than getting more time in the afternoon. If that makes sense. I also start early around 7am, so I am only staying a little later than other people

        • @[email protected]
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          510 months ago

          If it was Arch you’d update once every 15 minutes whether anything’s broken or not.

          • @[email protected]
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            210 months ago

            I use Tumbleweed, so I only get updates once/day, twice if something explodes. I used to use Arch, so my update cycle has lengthened from 1-2x/day to 1-2x/week, which is so much better.

            • @[email protected]
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              210 months ago

              I really like the tumbleweed method, seems like the best compromise between arch and debian style updates.

              • @[email protected]
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                10 months ago

                I think a lot of what (open)SUSE does is pretty solid. For example, microOS is a fantastic compromise between a stable base and a rolling userspace, and I think a lot of people would do well to switch to it from Leap. I currently use Leap for my NAS, but I do plan to switch to microOS.

      • @[email protected]
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        210 months ago

        This is AV, and even possible that it is part of definitions (for example some windows file deleted as false positive). You update those daily.

      • @[email protected]
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        5810 months ago

        This is fine as long as you politely ask everyone on the Internet to slow down and stop exploiting new vulnerabilities.

        • @[email protected]
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          2210 months ago

          I think vulnerabilities found count as “something broken” and chap you replied to simply did not think that far ahead hahah

            • @[email protected]
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              410 months ago

              Exactly. You don’t know what the vulnerabilities are, but the vendors pushing out updates typically do. So stay on top of updates to limit the attack surface.

              Major releases can wait, security updates should be pushed as soon as they can be proven to not break prod.

            • Midnight Wolf
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              110 months ago

              always pushing out updates

              Notes: Version bump: Eric is a twat so I removed his name from the listed coder team members on the about window.

              git push --force

              leans back in chair productive day, productive day indeed

    • @[email protected]
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      410 months ago

      You posted this 14 hours ago, which would have made it 4:30 am in Austin, Texas where Cloudstrike is based. You may have felt the effect on Friday, but it’s extremely likely that the person who made the change did it late on a Thursday.