• @[email protected]
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    310 months ago

    Not really. I tell them it’s like a Black Mirror episode and they give me a sympathetic grimace. Then we talk about something else.

    • PNW clouds
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      110 months ago

      Ugh, why did I immediately jump to working with pigs? I’m still scarred.

  • @[email protected]
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    310 months ago

    No.
    “I keep the computer systems running at the local newspaper, and prevent it from getting hacked” is pretty straightforward.
    It provides enough to latch on to for normie small talk.
    And I can dose the tech talk based on what questions I get back.

    • naticus
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      210 months ago

      So you’re the one who changed the password from admin/admin to admin/hunter2? That’s all I needed.

      • @[email protected]
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        210 months ago

        I changed the password to a 256 character string, disabled pasting, and changed the keyboard layout on all servers to Thai.
        My security philosophy is: “When even admins with all the info can’t get in, no one can.”

  • @[email protected]
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    610 months ago

    Depends on their level of interest and/or knowledge. My job isn’t exciting or prestigious, just niche/specialized. Most of the time when I say what I do, I get a blank stare. If that’s the case I’ll just say “I babysit computers” and leave it at that. I’ve had the conversation enough times that I know it’s not worth the effort to try explaining it further. “Oh, you work with computers? My brother in law is a programmer, perhaps you’ve met him?”

    Sometimes people will get the gist of it just from the title, and these are usually the most interesting conversations because they’ve made the (un?)conscious effort to understand something new to them. I am totally down with that.

    On very rare occasions someone will actually know what it is that I do. This inevitably leads to trading war stories about redundant alerts to please management, unbalanced power loads, poorly defined environments handed over with little to no explanation, cable curtains, and how even other IT people have no clue what we’re on about half the time.

    those who know dot jpeg

    I juggled datacenter design/management/maintenance, infrastructure, and enterprise monitoring, but only one of those was tied to my “Senior Engineer” title. The rest were just things that ended up as my job because I was good at them. So my resume looks like I’m lying through my teeth. Thanks, aversion to change!

    Shout out to any other Solarwinds Orion admins who got that mess duct taped to their position. Drinking game idea: take a shot for every 100 nodes being managed. Or don’t, if it’ll lead to alcohol poisoning. 😒

    • @[email protected]
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      210 months ago

      Solarwinds Orion

      We don’t curse in this household.

      Anyway, guessing it’s the classic “sales sold the demo of a perfectly configured setup maintained by a dedicated team, management expects you to make that happen alone on top of everything else you already do” situation? Multiple years into cleaning up the mess of that shit at my place.

      • @[email protected]
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        210 months ago

        Hello fellow sufferer.

        Not quite the same on my end but it ended up in the same place. When I started there were already two instances running (one for the parent company and one at my location, which had gotten acquired). Maybe a hundred nodes all together, and our job was just responding to alerts in a mostly out of the box setup. Then my boss got sick of trying to work around limitations of that setup and demanded admin access so our team could at least make adjustments. Which eventually turned into me being asked to add nodes, which turned into me being the primary administrator. Which was actually pretty sweet for a bit because I got to learn a lot, both about the software and the company. Finally convinced management to merge the two installations rather than rely on that EOC garbage.

        Then the acquisitions started rolling in.

        By the time I walked out there were 2000+ nodes in a dozen locations, and it was still just me and somehow still just a side job.

        Orion has its faults but after migrating so many acquisitions from a handful of other platforms I still prefer it. Everything seems like it’s optimized for small installations and/or specific platforms. When shit gets that big you need a team to run it properly. Which is why I’m allowed to say “Solarwinds” in my house, but guests are asked to leave if they mention the C-suite as anything but sociopathic leeches.

  • edric
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    10 months ago

    Information Security is so hard to explain to old people who don’t know much about technology. My grandparents back then (late 2000s) never understood it no matter how I explained it, and they thought I was a security guard at the bank I worked at. You could also see the disappointment in their faces thinking how someone who took IT in college ended up as a security guard.

  • slazer2au
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    1610 months ago

    Nope. I keep the internet working.

    People seem happy when I say that. Unless my internet at home craps out and my wife makes a cheeky joke about it.

  • Thelsim
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    310 months ago

    I have two ways of explaining. The first one is just saying “I work with data” followed by some hand waving and shrugging.
    The other is where I really go into detail and explain everything. Going gaga over some minute aspect that I find awesome but couldn’t even interest one of my coworkers.
    Neither seems to really work, but I don’t get follow up questions which suits me just fine :)

  • yeehaw
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    3610 months ago

    Reading the first several posts… Is everyone here in IT? 🤣🤣

  • @[email protected]
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    310 months ago

    Yes, if they are really interested and don’t have IT background. My mother once thought I look up codes in books and type it into the computer.

  • @[email protected]
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    510 months ago

    Nope, most people are fine with “I’m a programmer”, the few times someone asked me what exactly did I program, I answered with the ELI5 version of what I do and that’s always been enough, e.g.

    • I make computers see and understand what they’re seeing.
    • You now site X? I work there
    • You know game X? I work in the servers for it
  • @[email protected]
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    210 months ago

    AFTN/AMHS expert at an ANSP so definitely yes.

    When people understand that it is about air traffic control and say “Oh so you work in the airport tower” you just answer yes.

  • @[email protected]
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    4110 months ago

    Describing my job? Yeah, sure. I do science.

    Explaining my job? Hell no. Nobody is willing to read a 20 page lit review to start to understand the background of what I do

  • Kerb
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    310 months ago

    yes and no.

    I work as an it support in a small software company, so i do lots of stuff:
    data integration / migration, fixes in our legacy products & websites, and of course fixing printers.

    thats way to complicated explain in detail,
    but just saying IT support doesn’t do it justice (people just think im the guy that tells people to “turn it of and on again” if i leave it at that)

    Instead of telling people directly what i do,
    i just tell them i work in IT, this is what my company does, and i work on these products.