Ah look, it’s in Antwerp. Wolstraat to be exact.i used to work in front of that place.
I’m tired of people seeing everything as binary good or bad. We have more than two brain cells, and life isn’t a fucking meme.
Some parts of life have gotten massively easier. The other day I called my pharmacy to delay my next prescription refill because I still have pills. I was able to do this entirely through voice interaction with an automated system. Huzzah. I get texts when my scrips are about to be filled or ready, and reminders if I don’t pick them up for a while. I can also see this info on demand in an app if I want. What’s not to like?
My entire medical group runs on an app now. I can make appointments with my doctor, see the documentation from prior visits, pay bills, see test results…
Oh but boo hoo this author had to download an app to order a drink. First world problems…
Technology absolutely helps advance science and helps the disabled, It’s greedy fucks that destroyed good tech
Yeah I think blanket statements either way are misguided. Some tech does help the disabled, other tech makes their lives much more difficult. It’s like any other tool, when it’s used at scale by something aiming for optimizing profit it will have terrible side effects
sure, some tech makes life more difficult, but it’d be weird to require it’s use, so you’re either going to go through a bad government structure (different problem) or choose to use bad products for some reason.
I guess the secret third answer is working somewhere that requires you to use shitty tech, but like, same problem as no 1.
I find the bigger problem to be implementation and support, shit like QR codes and phone based payment taking over things like paper, and card based payment, that’s objectively worse. Though both QR codes and phone based payment are in isolation, explicitly good and beneficial things.
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I prefer the saying “technology is a tool and a tool can be used for good or evil” or something like that
You can use a hammer to hammer nails or to injure someone
Technology can make the world better if its in the right hands for example open source hardware & software
Agreed, but things act differently at scale and it’s not like there’s 10 billion+ hammers being used at the same time, almost all of the time, for years on end
You could say the same thing about splitting atoms.
That’s also technology. Used for good and evil.
“La science sans conscience n’est que ruine de l’âme”
Scenario1:
“Um, hi. Can I just order here inside? Thanks. I’m really hating the apps now. For sure: one medium cold-brew, please. Yes, thanks, to go. Okay; tap here? Excellent. Oh. Put ‘guppy’ on the cup. Thanks! [pause] Oh, perfect. Hey, thanks again for letting me skip the app. Those are so frustrating! I’m really starting to avoid any place that uses them, and I’m so grateful I can still come in. Have a great day!”
Scenario2:
“Um, hi. Can I just order here? No? Just the app? That’s too bad: I’m really getting frustrated with the app and I’m starting to avoid places that need them. Nope, that’s all I needed, sorry. Thanks anyway, and have a great day!”
I like this idea because
- you’re affirming the target behaviour
- you’re getting a coffee and going
- you’re being chipper so they don’t feed off your grumpy face
- you’re providing feedback without being too much ‘that guy’, I hope, to the serving staff.
In all things, you don’t wanna be That Guy, because you know servers don’t need that shit. But, while the odds are slim of feedback getting up the chain of command, you’re being clear (and probably more concise) as to how to get more of your business in case the feedback DOES go up.
I just take my brick phone out and say that I can’t use their app on this. Although once went to the pub after work and it meant I didn’t need to pay for any of my drinks which was nice.
because you know servers don’t need that shit.
No. Dead wrong. It’s precisely the frontline staff who need customer feedback, and if makes them uncomfortable then so much the better.
It’s the rank and file’s job to pass criticism of the service offering on in team meetings, culture surveys, etc. My job sucks this week because I have to do x and yet the customers all hate it. Staff will drive change to policy when it’s their ears copping the response day-to-day.
‘I couldn’t possibly bother the floor person’ is code for ‘I am going to tolerate in silence any corporate policy no matter how obnoxious’, and line management and the executive know it.
LOL, as a rank and file, corporate doesn’t care. I pass along feedback, but even if they lose 1% of their business, corporate won’t stop their bullshit.
Anytime I have to replace a device I find it incredibly frustrating. It certainly seems like technology is regressing. I’ve had the same phone since 2016 because nothing I’ve looked at has enough of it has to replace it and doesn’t offer anything better to make up for those deficiencies. My mouse recently developed an issue that had me looking at potential replacements and again almost nothing currently available matches it or was even close. I found two that were potentially not a downgrade and one of those had awful reviews. Instead I’m just buying the part to fix it and hopefully I’ll be able to keep limping it along for the foreseeable future. Same goes for my car. Nothing new that I’ve seen appeals to me. They’re all loaded down with infotainment bullshit that’s just a pain in the ass to deal with. Those were just 3 off the top of my head. At least with software you can usually find something open source that does what you want, but if it has to be manufactured by someone else you can forget about it.
My mouse recently developed an issue that had me looking at potential replacements and again almost nothing currently available matches it or was even close.
I used the exact same Logitech MX518 mouse from ~2009 until ~2020. Then I went through one every 9 months or so until they succumbed to same problems with the scrollwheel failing until I finally had to stop buying their crap.
On my small fleet of Logi M570 trackball mice, I occasionally have to crack them open and tweezer out the wreath of hair that has built up in the mouse wheel which obscures the sensor. It’ll be a mix of mine and my cats hair.
Yea, this one is actually a Logitch 602 I’ve had for years, and it’s my 3rd one after two warranty replacements so the build quality has always been questionable but I love the button layout on this mouse and the software is usually pretty good at doing what I want so I’m dreading having to replace it. There was apparently another similar one that came out a couple years ago but they don’t make them anymore and from what I was reading the quality was garbage too. I still have the one from the second time I replaced it through the warranty so I’m going to replace the problematic switches on it and see how that goes.
God, same. I’m to the point where I don’t even want a phone at all anymore. I’m so tired of just… everything.
I’m tired of people saying “technology” when they mean an application of a narrow subfield of technology. Even worse is when they’re not even talking about the tech at all, but instead the practices, leadership, or stock market performance of some corporation that happens to apply some technology in the course of its business.
I do share the sentiment in this article, though. There’s way too much stuff that we don’t need, often making our lives worse, being pushed at us in order to extract wealth or power.
Agree. I think a lot of tech just isn’t directly visible to consumers in most cases. I’m specifically thinking of medical applications, robotics, manufacturing, etc. Some more visible applications would be transit (maglev trains are in trials now) and a number of similar things. There’s also biotech stuff about which I know little.
Water treatment, thermal insulation, textile fabrication, pharmaceuticals, air filtration, construction techniques, signal processing… the list goes on.
First world problems: the article.
“In some parts of the city, you can’t even park your car anymore without downloading an app.”
Omg, this. I left my phone at home by accident and quickly found out that I could not pay a meter on the area I went to … You had to download an app to pay or use you phone to register a phone number and manually enter a plate and credit card.
No phone…meant no parking.
Good luck too if your phone happens to run out of battery.
Times change. I see nothing wrong with it. Same as you used to be able to park without paying, then you started to pay, and now it’s moving from those machines to phone apps. And in the future there may be other form of pay, or maybe parking is directly forbidden o who knows what but there will be a change, for sure. Because things change.
It’s just nostalgia working. Things change. You were more capable of dealing with change at a younger age and that’s why you see the older the people get the more they complain about everything.
But is just a change, like many other that came before that.
Yet more benefits to cycling then. Just lock it to any reasonably sturdy object.
Yeah but parking has always been bad.
You had to carry change. Meters were always out of order or would just eat your change without issuing a ticket, and the people checking never gave a shit and would give you a fine anyway.
My only complaint is the app, everyone should offer a website or an app, but if you’re going to park there a few times an app does make sense.
Neither a phone nor website would work if your phone battery is flat. The meter should at least have a way for someone to park their car if they don’t have a functioning phone, or internet access, even before the hellscape of needing a separate app for everything.
You’re in a car. There’s probably a charging port there. Sucks if you don’t have a phone, but it sucked before when you didn’t have change.
Parking has always been a privilege not a right, and if you’re not prepared you’re going to get a ticket.
I get that it’s annoying but if my phone broke and I suddenly had to pay for parking with coins, I don’t know what I’d do either. Everything is cashless now, where would I get coins from?
Woo! Let’s make this artificial biome that much more inhospitable for the very creatures that build and live in it!
We must imagine Sisyphus fucking miserable! Ants in an anthill made of broken glass and depleted lion batteries!
also you can walk into basically any bank and ask for a roll of quaters
And if you wear a mask it even free!
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Yep, technofeudalism is here.
I kinda agree with the article, I genuinely think humanity peaked with the computer of the PS2 era. Or maybe it had something to do with the patriot act. Just feels like after that things had gotten worse substantially
I work in a coffee shop; I already feel sufficiently dehumanized by the amount of people who answer my “how are you today?” with “cappuccino to-go”. I would hate to work in a café where you order via your phone.
Not everyone wants to socially interact. That’s something to respect.
I tend to prioritize not-human services, as social interaction exhaust me.
When I used to work with customers I really didn’t like when people starting talking about unnecessary staff. The less I had to interact the better for me.
I get that and totally respect it, and I never pursue further conversation unless I get a chatty vibe from the customer.
However it’s insanely rude to ignore me to my face after I’ve just asked you a question. If someone answers “Fine. Cappuccino to-go.” that’s really all I’m asking for. I’m not simply an interface through which you get coffee, I’m a human person, and I think customer service staff deserve to be treated as such.
Honestly? Cool that you are asking, but I just want a coffee, not a conversation.
Yes, I’m German, how could you tell?
I feel the same. Find it annoying when in the US the waitress introduces herself, asks where I’m form, etc. Do you work for a diner or the CIA? Just bring me a steak with fries, medium rare, please and thank you.
You can just answer “fine” and I’ll be satisfied though, it’s really easy to sus out who wants to chat up their barista and who just wants to go in, order, get out. I’m not seeking to force anyone into a conversation they don’t want, I just want a faint acknowledgment of my humanity, you know?
That is what naked prehistoric apes said about technology called clothes and domestication of plants and animals and cave paintings.