I was just forwarded this someone in my household who watches our server. That’s it folks. I’ve been a hold out for a long time, but this is honestly it.

They want me to pay to stream content that I bought from my hardware transcoded also on my hardware.

I’ll say it. As of today, I say Plex is dead. Luckily I’ve been setting up Jellyfin, I guess it’s time to make it production ready.

Edit I have a Plex Pass. More comments saying “Just buy a plex pass” are seriously not getting it. I have a Plex Pass and my users are still getting this.

  • Scary le Poo
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    Plex pass pricing didn’t change for 10 fucking years. You can still stream locally (which is exactly what you’re doing if you’re using wireguard with Jellyfin, so you can use wireguard with your Plex and have the exact same experience) without a Plex pass.

    If the server owner has a Plex pass then you need do nothing.

    And for FUCKS SAKE, do NOT expose Jellyfin to the internet. It is an insecure pile of shit.

    Plex also warned a month ahead of time without changing pricing so that people could get lifetime Plex pass at the old price.

  • tabris
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    92 months ago

    Deleted my Plex account as soon as I got this email, using the account link in said email, so hopefully they see the connection.

    • @[email protected]
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      22 months ago

      My god people.

      If you setup Wireguard to use Jellyfin remotely, that would also get around Plex’s fees for remote streaming.

    • @[email protected]
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      72 months ago

      I used Plex way back when it was really just a desktop client that I ran on a Mac Mini. Once they wanted me to make an account with them to watch my own stuff I found a different solution.

      I’ve been on Jellyfin for years and I am sure there are some features that I don’t have, but it works great for my setup. I have a docker running on my NAS and two shield tvs connected around the house. I keep all my content in a codec that plays on the clients just fine and everyone is happy.

  • Ricky Rigatoni
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    562 months ago

    “Yes they are your files on your hardware in your home using your internet bandwitdh. But uh… fuck you.”

  • @[email protected]
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    132 months ago

    Yeah if I didn’t buy lifetime pass for like $50 years and years ago I’d be done with Plex probably.

  • @[email protected]
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    722 months ago

    I have a Plex Pass and my users are still getting this.

    To be crystal clear to anyone getting this email: if the server admin has a Plex Pass, users need to do nothing to continue as normal. The streaming pass is only for users who aren’t connecting to a server that has a Plex Pass.

    What I find shitty about this is that it’s being indiscriminately sent to every Plex account. There’s bound to be lots of people who don’t understand what this means who will be tricked into buying a streaming pass they don’t need at all. I’ve been getting messages from my users all day asking wtf is going on, and I’m getting tired of trying to convince them to just ignore the email.

    • Variants of Concern
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      52 months ago

      I guess if they know that the user only connects to one server that has a plex pass then they can filter down the email, the thing that keeps me from trying to move to jellyfin yet is that most of my users use multiple servers as a lot of my friends host plex so we cross share to get more coverage

    • @[email protected]
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      72 months ago

      I was reading your comment and the just came in the inbox. Lol I don’t even use plex at this point.

    • @[email protected]
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      32 months ago

      I asked around a bit, but so far none of my users have recieved an email. Other people with their own server (and a plex pass) also haven’t gotten any complains. But I pretty much only have two types of users, own server + plex pass or no pass but almost certainly only connected to my server (mostly family).

      It seems the e-mails were quite selectivly send out only to people that were actually affected by the change.

    • ScrubblesOP
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      192 months ago

      That’s where my head was. If anything, it threw all of my users into a panic, thinking that they had to suddenly start paying. I had a couple immediately uninstall the apps. I don’t blame them, the way it was worded it was pretty much pushing them that they had to. Plex undid years worth of trust right there with them.

      • @[email protected]
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        132 months ago

        What gets me is that they didn’t message plex pass holders about this first. I would have gladly let my users know that they need to do nothing. Instead I’m fielding all kinds of panicked messages.

        • ScrubblesOP
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          2 months ago

          Same. Their wording was obviously meant to push them into just buying the membership. They chose language that sounded like you have to buy it ~or talk to your server admin~.

          It should have been “Talk with your server owner, <<Server owner name>> to see if you need to purchase a subscription or not”. Language like that would be very clear - but they chose not to do that.

          Or even better. <<ServerName>>, which is ran by <<ServerOwner>> already has a plex pass subscription, you can continue watching without a subscription! Gee, how nice that would have been.

      • @[email protected]
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        12 months ago

        Given Plex’s users, I think it’s appropriate to notify everyone with a Plex account for changes like that. No issue there.

        What I take issue with is that email. It’s at best lazy and at worst manipulative. It’s worded like “if you stream media you need to buy this new pass”. Ok, clear. This free app I use now costs money.

        But then they slap on “alternatively, if you connect to a server with a Plex Pass don’t worry about it”. But that’s not something the majority of consume-only users are going to understand. I have about 15 regular users and the only one who knew what that meant was the one who runs their own Plex server.

  • @[email protected]
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    the people giving their bandwidth away for free now want money to pay their bills?

    To clarify, I disagree with needing an account (sharing my email) with Plex in the first place, and personally would not purchase what is essentially a CDN or VPN depending on how plex distributes your content to your end users. However, from these comments it seems like this was a free service they offered and now want money for it, because it is not profitable. Enshittification? Sure, but not unexpected. Apparently this doesn’t affect you if you stream locally either.

    This does complicate things though since now users have to consider paying a subscription for network security or begin distributing OpenVPN configurations to people. In some cases it won’t be possible, like on your TV.

    I’ll share my secret: configure your VPN so only select traffic is sent down it and if you’re on iOS, AirPlay it to the television if it supports it. Or you can connect a raspberry pi up to it.

    • ScrubblesOP
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      62 months ago

      That’s essentially my point of view. Plex enshittified. I was angry at how they handled the enshittification, throwing my users into a flurry, but I’m also not surprised that they’re doing it.

  • ScrubblesOP
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    292 months ago

    and what the hell do they think they deserve my money for anyway? What feature have they brought server owners over the last… 2 or 3 years? Seriously what have they done for us? Last thing I remember is credit skip - which was years ago now.

    • @[email protected]
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      202 months ago

      Wait they’re charging people for the privilege of using one’s hardware and bandwidth to share to friends??

      • ScrubblesOP
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        72 months ago

        Correct! Having users connect to your server and your hardware is now a cloud service according to them.

        • Scary le Poo
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          It IS a cloud service. You should be smart enough to understand why.

          How many manual connections have you had to set up for your users? That’s right, none. Why? Because Plex does it for you. That’s that cloud part that you are so desperately ignoring.

          • ScrubblesOP
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            32 months ago

            It’s literally just pointing them to my IP. It’s a bit of networking. How many manual connections have I set up? Most of them. I have DNS. I opened up 32400. That’s also all I had to do to get streaming to work with Jellyfin. Literally the only difference in getting Jellyfin “remote streaming” up and running is giving my users their username, password, and (DNS or IP) address.

            That’s literally all plex is doing. It’s a dynamic DNS service, that tells your users how to connect to you for you. DynDNS or any dynamic DNS service can do that for you for like, 2 dollars a year, if not for free - or you can pay for a static IP. If someone can run a plex server, then they have enough networking knowledge to be able to set up dynamic dns.

            • @[email protected]
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              22 months ago

              Plex works even without DDNS and port forwarding. What you are talking about is otherwise not possible for people with restrictive firewalls or with CGNAT.

              I agree with you that if you expose the service through the internet, then yes, it’s just a DDNS remapping and their costs are tiny, but if you don’t it does go through their infra.

              • ScrubblesOP
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                12 months ago

                It does, and I concede that, but they do nag you constantly about it. And honestly, if that was the case then I’d say they could charge on that if they were clear why they had to all of a sudden after 10 years, but then I would say it should just be a charge to use their relay network, and have it be easily opt-out able. Maybe a guide on how to set it up yourself

          • AmbiguousProps
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            I’m very aware, that’s why I said that. OP’s users are unaffected. Everyone got the email. It doesn’t mean that everyone is affected.

            • AwesomeLowlander
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              72 months ago

              If I’m paying for a pass, and my users are getting emails that they need to sign up for a paid account, you better believe I’m getting annoyed. That’s a plain cash grab.

              • AmbiguousProps
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                12 months ago

                I don’t deny that they should’ve only sent it to affected users. But it’s an important thing to point out. In another thread, OP argued with multiple people because they thought the users would have to pay, before finally stating that even if the users didn’t have to pay, it was upsetting that the emails were sent.

                Thus my comment about it not affecting users where the server owner had Plex Pass. Both Plex and OP were mistaken imo.

  • @[email protected]
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    112 months ago

    Your users can still stream your content because you have plex pass. This is just notifying everyone who’s on a free account.

    • ScrubblesOP
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      102 months ago

      Well no, they notified everyone, and my users freaked out, rightfully so. One immediately uninstalled the app because of it. So, that trust is just gone. Then second, I’m angry that they’re removing functionality that has been free for a decade for… reasons? As I explain elsewhere, there’s negligible cloud overhead for it. If this was a new feature that was locked behind plexpass or something - fine. Removing functionality I can’t get behind. Sure, my server would keep working, but this is the last straw for me. It’s obvious what’s happening over there, and my users don’t trust it. So I’m out.

    • @[email protected]
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      42 months ago

      Except it notified everyone whether their server has a pass or not. In other words, people who don’t need to buy a streaming pass were just told they have to buy a streaming pass.

  • @[email protected]
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    222 months ago

    Just buy a Plex Pass, damn. If you really like the software and it does everything you want, but you just want all the features for free then move to Emby or Jellyfin or whatever. I do hear Emby and Jellyfin have some good qualities but I haven’t tried them myself.

    Personally, the lifetime Plex Pass was one of my best purchases ever, but if you’re against paying for it, then you do you.

    • @[email protected]
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      212 months ago

      It’s all great until they eventually revoke your lifetime pass too and make it a subscription. If you think corporations won’t do something scummy like that I have a bridge to sell to you.

      • @[email protected]
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        182 months ago

        Call me when it happens. Until then, that’s just speculation masquerading as a justification.

        My lifetime pass from 2017 for $100 still works just the same as the day I bought it. I’m almost down to $1 per month for my overall costs. It’s ludicrously cheap compared to other entertainment options.

        • macniel
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          102 months ago

          The thing is, a the length of a lifetime license isn’t defined by law.

          • @[email protected]
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            132 months ago

            So? How does that change my perceived value of the product I’m using today?

            “They could change your license tomorrow!!!111!1”.

            Ok. And then at that point I look for alternatives. I guess I don’t understand the rage at whatever future possibility you are sure is going to happen any second now.

            • macniel
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              62 months ago

              Then your so called lifetime license of 150 bucks is worthless, all your efforts you will no longer be able to enjoy.

              You are enabling this enshitification!

              • @[email protected]
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                112 months ago

                “If you buy this product that might potentially change at some point in the future in a specific way that I can’t definitively say will occur but will absolutely be BAD™, you’re enabling the very change I totally said would occur and you’re out your money!”

                I bought in 2017. How exactly is my continued use of a purchased product enabling anything? As a Plex Pass user, this does not impact me, or anyone I share with, in any way.

                • macniel
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                  42 months ago

                  Because the concert was canceled just as you were queuing up.

    • @[email protected]
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      152 months ago

      Plex requiring a centralized accounts for self hosting was the bullshit I needed to move to Jellyfin and I never looked back.

      Charging to share your own content? Hah!

      • @[email protected]
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        122 months ago

        If you don’t want the centralized auth, then yes, find a solution that works for your needs. Glad you were able to.

        I didn’t like that auth change, but stuck with it and long-term overall it’s been a non-issue for me and my users. But that doesn’t mean it’s not a deal-breaker for others.

      • @[email protected]
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        So then all the users of your server are fine, as the email states.

        EDIT: Downvote if you want but that’s literally the fourth paragraph of the email you posted.

        • ScrubblesOP
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          122 months ago

          Even if I wasn’t a Plex pass holder, they’re removing functionality. How do you not see that that is unacceptable? If they need income they can add new functionality that’s paid but this is something that was free before, and is now no longer free. Worse yet, it’s my server, I don’t know how they need 7 dollars a month for any infrastructure they have to support it when I do the heavy compute and streaming myself.

          It’s absolutely just greedy. They could have charged for that new UI they released. Or any new feature. They’re charging for things that either cost them pennies, or worse yet probably nothing.

          And we’re not even talking about how with my Plex pass they’re still getting emails pushing them to join and how scummy that is

          • @[email protected]
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            82 months ago

            I could see how you could see that, but previously if you weren’t a Plex Pass holder, you had to pay a one time fee to activate the Plex app to steam for more than 60 seconds (IIRC) remotely. How is this any different? If anything, it makes it cheaper because of the server owner is a Plex Pass holder, none of their users need to pay anything, versus today where it’s $5 per device unless you’re in a Plex Home covered by a Plex Pass.

            • ScrubblesOP
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              52 months ago

              what’s cheaper is leaving the platform that’s trying to shakedown my users for $7 a month for a service that has been free for them for years. If they couldn’t tell the difference, then they shouldn’t have sent the email.

            • ScrubblesOP
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              32 months ago

              what’s cheaper is leaving the platform that’s trying to shakedown my users for $7 a month for a service that has been free for them for years. If they couldn’t tell the difference, then they shouldn’t have sent the email.

    • @[email protected]
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      82 months ago

      “Just hand over your money because otherwise you don’t deserve these features”

      If you really like the software, find a way to contribute however you can.

      Walled gardens and greed are value destroying.

  • @[email protected]
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    82 months ago

    I’m all for switching to FOSS alternatives but this is like complaining that video game companies charge you for playing games on your own computer. Maybe they’re just struggling financially.

    • Sir Arthur V Quackington
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      112 months ago

      More like complaining if a game company comes back to make your game worse after you paid.

      “Yea I know you were enjoying Elden Ring and paid for it and host the multiplayer server yourself, but for reasons, all endgame content is going to require players to login and verify a subscription status to play online. Also greatsword have been depreciated and will be relaunched as a separate client: Elden Sword.”

      • ScrubblesOP
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        42 months ago

        bingo. “Sorry, we know that this game was completely on your computer, but every time you start the main screen the update of the day actually hits our servers and costs us money. About 4 cents a day, but it adds up! No of course you can’t just disable that, instead you will now need to pay us $5 a month to continue access. - Your friends.”

    • @[email protected]
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      62 months ago

      Ok, how do you access Jellyfin remotely?

      Well you have to setup wireguard or a vpn tunnel to trick your device to thinking it’s on the same local network as your server.

      Ok, how do you think you can avoid paying Plex’s remote streaming if you really really don’t want to just buy a lifetime Plex pass?

        • @[email protected]
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          Yes, now keep going with that train of thought and imagine what would happen if you put Plex behind the same wireguard setup. Specifically whether or not Plex would consider that local or remote streaming.

          • @[email protected]
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            Apologies I neglected to the read your entire comment, all in all I suspect it’ll be a logistical nightmare for Plex.

            • @[email protected]
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              32 months ago

              Yeah, my only point is just that if you’re going to switch to jellyfin because of this, you’re going to have to setup wireguard, at which point you’ve circumvented the original issue that made you go to Jellyfin.

              If you really can’t stand Plex on an ideological basis that’s one thing, but I dont think most people here realize the above about wireguard.

          • @[email protected]
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            52 months ago

            plex should consider that local, because now your traffic goes through that network, and reaches computers and services on that network. except if it relies on broadcasts, because wireguard does not forward broadcasts, but even with jellyfin that only affects automatic server discovery and DLNA, if you type in the URL it will work

            • @[email protected]
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              Yes, so then OPs issue with Plex charging for remote streaming are irrelevant.

              By nature of setting up Wireguard for Jellyfin, you’ve eliminated the entire purpose of switching to Jellyfin in the first place.

              • @[email protected]
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                52 months ago

                you’ve eliminated the entire purpose of switching to Jellyfin in the first place.

                if we are only looking at this issue, then yes

                • @[email protected]
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                  42 months ago

                  Outside of ideological reasons or fears of further enshittification, is there anything Jellyfin does better? (Honest question)

      • @[email protected]
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        The vpn is only needed for if

        A. Your behind a CGNat

        B. On a dynamnic ip and dont want to setup a dyndns.

        C. isolating your network from the outside for security reasons.

      • @[email protected]
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        2 months ago

        why can’t you expose it like Plex? You can do it… I don’t get your comment

        Just open the right ports or config a reverse proxy 🤔. No need for a VPN

          • @[email protected]
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            12 months ago

            Understandable, then I guess you can still try to reverse proxy it with an unknown route like myserver.com/ld5S7fR1Z4D7ZlR/ which isn’t ideal but might still be a way. Not sure if that’s really secure though, but at least it should prevent scraping

            IP whitelisting might also be a thing, but it’s a pain to setup and the VPN solution might be easier 👀

            Let’s hope they address those issues.

      • @[email protected]
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        132 months ago

        its not tricking your device, that’s how you maintain a connection to your home network. you don’t even need to send all traffic through the tunnel, most wireguard apps can do split tunneling per app.

        setting up wireguard is really not that hard, and you don’t even need to update it because it’s in the kernel.

        Ok, how do you think you can avoid paying Plex’s remote streaming if you really really don’t want to just buy a lifetime Plex pass?

        with wireguard.

        or open up 80 and 443 and let the fun begin if you are adventurous.

      • @[email protected]
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        42 months ago

        I’ve got a lifetime plex pass I picked up on a deal ages ago; at this point it’s more that I don’t like the direction that plex is taking the platform, and policies like this fall under that dislike.

        • @[email protected]
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          Previously they charged unlock fees to every user of their android and iOS apps no matter what. Now those fees are gone and you just have to pay for remote streaming if the server owner doesn’t have a Plex pass.

          I really don’t see any problem with this. It’s just shifting pricing from all users to just users who aren’t paying for a Plex pass.