I was just forwarded this someone in my household who watches our server. That’s it folks. I’ve been a hold out for a long time, but this is honestly it.

They want me to pay to stream content that I bought from my hardware transcoded also on my hardware.

I’ll say it. As of today, I say Plex is dead. Luckily I’ve been setting up Jellyfin, I guess it’s time to make it production ready.

Edit I have a Plex Pass. More comments saying “Just buy a plex pass” are seriously not getting it. I have a Plex Pass and my users are still getting this.

  • tabris
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    92 months ago

    Deleted my Plex account as soon as I got this email, using the account link in said email, so hopefully they see the connection.

  • Ricky Rigatoni
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    562 months ago

    “Yes they are your files on your hardware in your home using your internet bandwitdh. But uh… fuck you.”

    • @[email protected]
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      22 months ago

      My god people.

      If you setup Wireguard to use Jellyfin remotely, that would also get around Plex’s fees for remote streaming.

    • @[email protected]
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      72 months ago

      I used Plex way back when it was really just a desktop client that I ran on a Mac Mini. Once they wanted me to make an account with them to watch my own stuff I found a different solution.

      I’ve been on Jellyfin for years and I am sure there are some features that I don’t have, but it works great for my setup. I have a docker running on my NAS and two shield tvs connected around the house. I keep all my content in a codec that plays on the clients just fine and everyone is happy.

  • @[email protected]
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    332 months ago

    In case people aren’t clear on what’s happening, here is a graphic that illustrates what’s happening.

    • @[email protected]
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      112 months ago

      I have never used plex, and never will because I like my privacy, but that 20 usd a year does not sound much. thats less than 2 usd a month

      • @[email protected]
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        62 months ago

        People are angry because everyone’s spent too much time on social media and are used to assuming the worst and flying off the handle.

      • @[email protected]
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        62 months ago

        I bought a lifetime plex pass for like $80 in 2016… is Plex getting more annoying? Yes. But is this a huge affront? No.

  • ScrubblesOP
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    292 months ago

    and what the hell do they think they deserve my money for anyway? What feature have they brought server owners over the last… 2 or 3 years? Seriously what have they done for us? Last thing I remember is credit skip - which was years ago now.

    • @[email protected]
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      202 months ago

      Wait they’re charging people for the privilege of using one’s hardware and bandwidth to share to friends??

      • ScrubblesOP
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        72 months ago

        Correct! Having users connect to your server and your hardware is now a cloud service according to them.

        • Scary le Poo
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          It IS a cloud service. You should be smart enough to understand why.

          How many manual connections have you had to set up for your users? That’s right, none. Why? Because Plex does it for you. That’s that cloud part that you are so desperately ignoring.

          • ScrubblesOP
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            32 months ago

            It’s literally just pointing them to my IP. It’s a bit of networking. How many manual connections have I set up? Most of them. I have DNS. I opened up 32400. That’s also all I had to do to get streaming to work with Jellyfin. Literally the only difference in getting Jellyfin “remote streaming” up and running is giving my users their username, password, and (DNS or IP) address.

            That’s literally all plex is doing. It’s a dynamic DNS service, that tells your users how to connect to you for you. DynDNS or any dynamic DNS service can do that for you for like, 2 dollars a year, if not for free - or you can pay for a static IP. If someone can run a plex server, then they have enough networking knowledge to be able to set up dynamic dns.

            • @[email protected]
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              22 months ago

              Plex works even without DDNS and port forwarding. What you are talking about is otherwise not possible for people with restrictive firewalls or with CGNAT.

              I agree with you that if you expose the service through the internet, then yes, it’s just a DDNS remapping and their costs are tiny, but if you don’t it does go through their infra.

              • ScrubblesOP
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                12 months ago

                It does, and I concede that, but they do nag you constantly about it. And honestly, if that was the case then I’d say they could charge on that if they were clear why they had to all of a sudden after 10 years, but then I would say it should just be a charge to use their relay network, and have it be easily opt-out able. Maybe a guide on how to set it up yourself

          • AmbiguousProps
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            2 months ago

            I’m very aware, that’s why I said that. OP’s users are unaffected. Everyone got the email. It doesn’t mean that everyone is affected.

            • AwesomeLowlander
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              72 months ago

              If I’m paying for a pass, and my users are getting emails that they need to sign up for a paid account, you better believe I’m getting annoyed. That’s a plain cash grab.

              • AmbiguousProps
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                12 months ago

                I don’t deny that they should’ve only sent it to affected users. But it’s an important thing to point out. In another thread, OP argued with multiple people because they thought the users would have to pay, before finally stating that even if the users didn’t have to pay, it was upsetting that the emails were sent.

                Thus my comment about it not affecting users where the server owner had Plex Pass. Both Plex and OP were mistaken imo.

  • _cryptagion [he/him]
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    102 months ago

    All I know is I’ve been told over and over and over that Plex is better than Jellyfin because of reasons, so this latest move won’t have me changing my mind!

    • @[email protected]
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      12 months ago

      I’ve used both and plex is definitely better at many things, they just might not be worth it for everyone.

      If jellyfin is working for you there probably isn’t a reason to switch.

    • @[email protected]
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      32 months ago

      Plex user from way back. Gave them up, forgot why, but lemmy woke me up. Plex is charging for what exactly? And why would I continue when Jellyfin is every bit as easy and free? I feel like I’m missing something.

      (And yes, I got the implied /s. Most of lemmy is very literal, autistic even, missed it.)

    • @[email protected]
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      22 months ago

      I’m not gonna deny that there are definitely lots of Plex fanboys, but there are also definitely a number of issues that legitimately makes it hard to switch.

      For example right now, I can cast from Plex to my Chromecast. In Jellyfin, the cast menu just shows “Play on my device”. Afaik the only alternate app that also supports Chromecast is streamyfin, which seems to be in beta because the cast menu shows icons for my Chromecasts but no name and won’t let me select them.

  • macniel
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    They can just adjust their pricing like that without a warning before hand? Who do they think they are?

    Sad to see Plex becoming another target of enshittification.

    enjoy intro pricing on a Remote Watch Pass

    why would someone enjoy paying for what was free?!

    • @[email protected]
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      They announced this ahead of time. I got the email. They gave everyone a heads up with enough time to buy a lifetime Plex pass at the previous rate.

    • ScrubblesOP
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      302 months ago

      Right? Absolutely ludicrous. I can’t get over how they can be so arrogant to think they deserve money for that. It’s core functionality that existed before they forked off of emby. They didn’t even write that code. Then they have no infrastructure for it, because it transcodes and streams from my server over my network. Any infrastructure they have in that process is nothing I wanted (looking at the auth that for some reason needs to phone home).

      No, this is too far, I’m officially leaving Plex.

      • @[email protected]
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        Incorrect.

        They are not charging for local streaming on your network. They are just charging for remote streaming, something that wasn’t part of emby, does use their servers and network bandwidth, and chews up a huge amount of development time.

        For comparison, do let us all know which media server youre jumping to that supports secure and seamless remote streaming across a wide variety of devices and ecosystems

        Just buy a lifetime Plex Pass and pay for the software you use. If you had years ago this wouldn’t be a problem and you literally would not notice that money being gone at this point.

        $150 to perpetually operate a media server with free software updates is a ridiculous deal.

              • @[email protected]
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                12 months ago

                Yeah, or that they misconfigured something or didn’t sign into their account, or that it’s a random bug.

                Because if you have a Plex pass your users don’t have to pay anything for remote streaming. And OP is apparently unaware of the well publicized change so I’m thinking they’re the unreliable narrator.

                • @[email protected]
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                  2 months ago

                  I have a lifetime pass. Shared user got this message. It seems like a generic alert to people without a pass.

        • macniel
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          You know what’s a bigger deal? Zero bucks (but please donate to jellyfin as it’s only fair) when you already have your server from which Plex streams your content from and add Wireguard for remote access.

          • @[email protected]
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            Lmao.

            It’s so unfair that plex charges an incredibly small amount of money for development…

            also donate to jellyfin development it’s only fair.

            • @[email protected]
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              92 months ago

              Yeah the difference is voluntary. If i can choose to donate $50 to help development on an open source project, or be forced to pay $150 to support some fucking corporate enshittification, youre damn sure id rather donate. But the point is no one has to if they don’t want to or can’t afford it.

              • @[email protected]
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                I paid $150 like 8 years ago for rock solid media server software with continual updates and client applications continuously updated for virtually every platform available.

                You have to be insanely entitled and whiny to think that’s corporate enshittification or a bad value. Get some perspective.

                • @[email protected]
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                  82 months ago

                  Yeah my perspective is that an open source app that never charges you is better than one than literally fits the definitikn of enshittification by charging more money while decreasing functionality.

        • @[email protected]
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          122 months ago

          They are not charging for local streaming on your network. They are just charging for remote streaming, something that wasn’t part of emby, does use their servers and network bandwidth, and chews up a huge amount of development time.

          I’m sorry, what? How does me hosting my content on my server connected to the Internet with a connection I pay for, to a remote client that I own and also connected to the Internet that I pay for, “use their servers and network bandwidth”? How is basic remote streaming functionality that existed for the entire time I’ve used it “chew up a huge amount of development time”?

          Their development time - the things they’re bleeding self-hosted users to fund through this change - is entirely focused on their AVOD-hosting, SVOD-hub garbage that every other streaming startup is doing.

          • @[email protected]
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            22 months ago

            If youre using something like a VPN to connect to your local network you wouldn’t need to pay. What you’re basically paying to support is the ability to connect to your server from anywhere in the world in a secure manner.

            This means they’re managing the routing and security elements (on their hardware), which isn’t offered by any open source software. The only software I know comes close would be syncthing where people host routing servers.

        • ScrubblesOP
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          152 months ago

          Define remote streaming, because they all support it unless there’s some term I don’t know about. Jellyfin allows me to remote stream out of the box - just like Plex used to.

          The only thing I can think of that you’re referring to is the proxied streaming thing, which I don’t care about anyway. Jellyfin connects directly to my new server

            • @[email protected]
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              92 months ago

              It most definitely does.

              Jellyfin doesnt give a shit about where the server is in the slightest.

                • @[email protected]
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                  52 months ago

                  I do.

                  And I wasn’t bitching about Plex. This was my first comment in this thread.

                  That said, I’m also a lifetime Plex Pass subscriber, since waaaayyyyy back. And I’ll add that this is clearly a shitty money grab, and Plex deserves the complaints.

            • ScrubblesOP
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              62 months ago

              Uh it absolutely does. Bare minimum to do it is the exact same effort as plex. Forward a port.

              • @[email protected]
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                32 months ago

                Lol, if you expose a Jellyfin server to the open internet you deserve what happens to your devices.

      • macniel
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        292 months ago

        And Jellyfin shall welcome you with open sourcey arms.

        add some wireguard leases so that you can share access to it with your friends, and presto :)

        • ScrubblesOP
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          82 months ago

          What do you mean for wireguard? Can’t they just access it directly?

          • macniel
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            122 months ago

            I mean if you want to open up your network to the outside, sure. but a VPN would be a bit more safer, right?

            • ScrubblesOP
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              72 months ago

              Ah okay, yes I have another thread open elsewhere talking about that exact thing.

              • @[email protected]
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                2 months ago

                Guess how you would get around Plex’s remote streaming fees. Guess what service would be appropriate for tricking two devices into thinking they’re on the same local network.

  • @[email protected]
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    222 months ago

    Just buy a Plex Pass, damn. If you really like the software and it does everything you want, but you just want all the features for free then move to Emby or Jellyfin or whatever. I do hear Emby and Jellyfin have some good qualities but I haven’t tried them myself.

    Personally, the lifetime Plex Pass was one of my best purchases ever, but if you’re against paying for it, then you do you.

    • @[email protected]
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      152 months ago

      Plex requiring a centralized accounts for self hosting was the bullshit I needed to move to Jellyfin and I never looked back.

      Charging to share your own content? Hah!

      • @[email protected]
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        122 months ago

        If you don’t want the centralized auth, then yes, find a solution that works for your needs. Glad you were able to.

        I didn’t like that auth change, but stuck with it and long-term overall it’s been a non-issue for me and my users. But that doesn’t mean it’s not a deal-breaker for others.

    • @[email protected]
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      82 months ago

      “Just hand over your money because otherwise you don’t deserve these features”

      If you really like the software, find a way to contribute however you can.

      Walled gardens and greed are value destroying.

      • @[email protected]
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        So then all the users of your server are fine, as the email states.

        EDIT: Downvote if you want but that’s literally the fourth paragraph of the email you posted.

        • ScrubblesOP
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          122 months ago

          Even if I wasn’t a Plex pass holder, they’re removing functionality. How do you not see that that is unacceptable? If they need income they can add new functionality that’s paid but this is something that was free before, and is now no longer free. Worse yet, it’s my server, I don’t know how they need 7 dollars a month for any infrastructure they have to support it when I do the heavy compute and streaming myself.

          It’s absolutely just greedy. They could have charged for that new UI they released. Or any new feature. They’re charging for things that either cost them pennies, or worse yet probably nothing.

          And we’re not even talking about how with my Plex pass they’re still getting emails pushing them to join and how scummy that is

          • @[email protected]
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            82 months ago

            I could see how you could see that, but previously if you weren’t a Plex Pass holder, you had to pay a one time fee to activate the Plex app to steam for more than 60 seconds (IIRC) remotely. How is this any different? If anything, it makes it cheaper because of the server owner is a Plex Pass holder, none of their users need to pay anything, versus today where it’s $5 per device unless you’re in a Plex Home covered by a Plex Pass.

            • ScrubblesOP
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              32 months ago

              what’s cheaper is leaving the platform that’s trying to shakedown my users for $7 a month for a service that has been free for them for years. If they couldn’t tell the difference, then they shouldn’t have sent the email.

            • ScrubblesOP
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              52 months ago

              what’s cheaper is leaving the platform that’s trying to shakedown my users for $7 a month for a service that has been free for them for years. If they couldn’t tell the difference, then they shouldn’t have sent the email.

    • @[email protected]
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      212 months ago

      It’s all great until they eventually revoke your lifetime pass too and make it a subscription. If you think corporations won’t do something scummy like that I have a bridge to sell to you.

      • @[email protected]
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        182 months ago

        Call me when it happens. Until then, that’s just speculation masquerading as a justification.

        My lifetime pass from 2017 for $100 still works just the same as the day I bought it. I’m almost down to $1 per month for my overall costs. It’s ludicrously cheap compared to other entertainment options.

        • macniel
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          102 months ago

          The thing is, a the length of a lifetime license isn’t defined by law.

          • @[email protected]
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            132 months ago

            So? How does that change my perceived value of the product I’m using today?

            “They could change your license tomorrow!!!111!1”.

            Ok. And then at that point I look for alternatives. I guess I don’t understand the rage at whatever future possibility you are sure is going to happen any second now.

            • macniel
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              62 months ago

              Then your so called lifetime license of 150 bucks is worthless, all your efforts you will no longer be able to enjoy.

              You are enabling this enshitification!

                • macniel
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                  42 months ago

                  Because the concert was canceled just as you were queuing up.

              • @[email protected]
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                112 months ago

                “If you buy this product that might potentially change at some point in the future in a specific way that I can’t definitively say will occur but will absolutely be BAD™, you’re enabling the very change I totally said would occur and you’re out your money!”

                I bought in 2017. How exactly is my continued use of a purchased product enabling anything? As a Plex Pass user, this does not impact me, or anyone I share with, in any way.

  • @[email protected]
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    722 months ago

    I have a Plex Pass and my users are still getting this.

    To be crystal clear to anyone getting this email: if the server admin has a Plex Pass, users need to do nothing to continue as normal. The streaming pass is only for users who aren’t connecting to a server that has a Plex Pass.

    What I find shitty about this is that it’s being indiscriminately sent to every Plex account. There’s bound to be lots of people who don’t understand what this means who will be tricked into buying a streaming pass they don’t need at all. I’ve been getting messages from my users all day asking wtf is going on, and I’m getting tired of trying to convince them to just ignore the email.

    • @[email protected]
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      72 months ago

      I was reading your comment and the just came in the inbox. Lol I don’t even use plex at this point.

    • ScrubblesOP
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      192 months ago

      That’s where my head was. If anything, it threw all of my users into a panic, thinking that they had to suddenly start paying. I had a couple immediately uninstall the apps. I don’t blame them, the way it was worded it was pretty much pushing them that they had to. Plex undid years worth of trust right there with them.

      • @[email protected]
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        132 months ago

        What gets me is that they didn’t message plex pass holders about this first. I would have gladly let my users know that they need to do nothing. Instead I’m fielding all kinds of panicked messages.

        • ScrubblesOP
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          Same. Their wording was obviously meant to push them into just buying the membership. They chose language that sounded like you have to buy it ~or talk to your server admin~.

          It should have been “Talk with your server owner, <<Server owner name>> to see if you need to purchase a subscription or not”. Language like that would be very clear - but they chose not to do that.

          Or even better. <<ServerName>>, which is ran by <<ServerOwner>> already has a plex pass subscription, you can continue watching without a subscription! Gee, how nice that would have been.

    • @[email protected]
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      32 months ago

      I asked around a bit, but so far none of my users have recieved an email. Other people with their own server (and a plex pass) also haven’t gotten any complains. But I pretty much only have two types of users, own server + plex pass or no pass but almost certainly only connected to my server (mostly family).

      It seems the e-mails were quite selectivly send out only to people that were actually affected by the change.

    • Variants of Concern
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      52 months ago

      I guess if they know that the user only connects to one server that has a plex pass then they can filter down the email, the thing that keeps me from trying to move to jellyfin yet is that most of my users use multiple servers as a lot of my friends host plex so we cross share to get more coverage

      • @[email protected]
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        12 months ago

        Given Plex’s users, I think it’s appropriate to notify everyone with a Plex account for changes like that. No issue there.

        What I take issue with is that email. It’s at best lazy and at worst manipulative. It’s worded like “if you stream media you need to buy this new pass”. Ok, clear. This free app I use now costs money.

        But then they slap on “alternatively, if you connect to a server with a Plex Pass don’t worry about it”. But that’s not something the majority of consume-only users are going to understand. I have about 15 regular users and the only one who knew what that meant was the one who runs their own Plex server.

  • @[email protected]
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    42 months ago

    Does jellyfin let you set up different accounts for remote users so they can keep track of where they are in a tv series (and not give them admin functions?)

      • @[email protected]
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        22 months ago

        Ok, ok that’s solid.

        Does it have “library sharing” so one wouldn’t have to login/logout to browse between my own media on my server and media a friend is sharing with me from their server?

        • Vanth
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          32 months ago

          They’re totally different servers. You have to log in to each, but you don’t have to log out of one to log in to the other.

          I currently have three up in my browser, each in a browser tab, observing that my siblings and friend who self-host are all into some campy shit. I love it.

          • @[email protected]
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            12 months ago

            I’ll need to take it for a test spin, specifically what the experience is through whatever app they’ve got to run through a tv.

            My brother-in-law both share our libraries with a set of people who have accessibility concerns. The Plex interface on a tv blends our two libraries relatively easily for those people. We have the redundancy of the two servers.

            For me it isn’t about what I can do, it’s what can the person who struggles the most with what we already have set up get going. I pretty desperately want to move to Jellyfin (already have the Plex pass, so just for ideological reasons) but I’m not going to leave any of my people behind in the process. This is why I’m so hyper fixated on the case of UX for people accessing through a TV app where someone has access to multiple shared libraries.

            • Vanth
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              2 months ago

              Setup for remote access by the host is more work, ofc. Remote access on users end can be more difficult depending on how the host sets things up.

              Most popular freebie approach seems to be tailscale VPN. Which requires remote users to connect through the Tailscale VPN. And for the host the free Tailscale option has a cap of 3 users. There is probably a learning curve and perhaps frustration for a low-comfort-with-tech type person.

              Requires some money but I think the easiest remote user experience is Cloud Flare. This is what my brother does, so I haven’t seen it from his end, but on my end it is very easy to access as a user.

              Both have so many help guides online, Tailscale or Cloud Flare.

              • @[email protected]
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                12 months ago

                I might be missing something, by why couldn’t they just directly connect to my machine via my domain name?

        • @[email protected]
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          2 months ago

          No, each server is accessed separately. You can swap between servers easily, but there is no central way to browse all of your servers simultaneously. Jellyfin was designed specifically to rebel against Plex’s centralization, so that’s not a feature they’re ever likely to implement. There are ways to sync your watch history between servers, but it’s using third-party plugins.

          • @[email protected]
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            22 months ago

            I don’t see a technical reason why a client couldn’t log in to multiple remotes to pull and aggregate content through a single interface. No “central” server is required, so if this isn’t an existing feature, I don’t think implementing it breaks any kind of ideology goal on that.

  • @[email protected]
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    132 months ago

    Yeah if I didn’t buy lifetime pass for like $50 years and years ago I’d be done with Plex probably.

  • @[email protected]
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    112 months ago

    Your users can still stream your content because you have plex pass. This is just notifying everyone who’s on a free account.

    • ScrubblesOP
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      102 months ago

      Well no, they notified everyone, and my users freaked out, rightfully so. One immediately uninstalled the app because of it. So, that trust is just gone. Then second, I’m angry that they’re removing functionality that has been free for a decade for… reasons? As I explain elsewhere, there’s negligible cloud overhead for it. If this was a new feature that was locked behind plexpass or something - fine. Removing functionality I can’t get behind. Sure, my server would keep working, but this is the last straw for me. It’s obvious what’s happening over there, and my users don’t trust it. So I’m out.

    • @[email protected]
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      42 months ago

      Except it notified everyone whether their server has a pass or not. In other words, people who don’t need to buy a streaming pass were just told they have to buy a streaming pass.

  • @[email protected]
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    82 months ago

    I’m all for switching to FOSS alternatives but this is like complaining that video game companies charge you for playing games on your own computer. Maybe they’re just struggling financially.

    • Sir Arthur V Quackington
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      112 months ago

      More like complaining if a game company comes back to make your game worse after you paid.

      “Yea I know you were enjoying Elden Ring and paid for it and host the multiplayer server yourself, but for reasons, all endgame content is going to require players to login and verify a subscription status to play online. Also greatsword have been depreciated and will be relaunched as a separate client: Elden Sword.”

      • ScrubblesOP
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        42 months ago

        bingo. “Sorry, we know that this game was completely on your computer, but every time you start the main screen the update of the day actually hits our servers and costs us money. About 4 cents a day, but it adds up! No of course you can’t just disable that, instead you will now need to pay us $5 a month to continue access. - Your friends.”