I don’t see any downsides or arbitrariness of this suggestion, I mean, there are some services I will use for one month, and I intend to use it for that month, but it happened before where I would forget to cancel it, and this has happened to other users too, by default, auto-renew should be off, I don’t really know any strong arguments that can go against this point, I mean, auto-renew can be useful, but there are many cases where it could be harmful and even though people do forget it, it might be a tiny bit deceptive in some cases.
Not quite auto renew but I believe trumps lot cancelled the ruling to allow people to easily cancel things.
Tax money is lost
It should be a law that all subscriptions ask you for permission before renewing.
Isn’t it already like that though? I do think that when cancelling a plan, they have to provide the service until the end of the period you paid for. At least this is how it is in my experience.
Every time I get a free month of Amazon Prime or Uber One or whatnot, who are notoriously full of dark patterns, I immediately cancel it, then go on to continue using it.
Apple will defo end your service the day you “cancel your free trial” , which means turning off rebilling.
This happened with Apple TV .
Free trial != a month of service you pay for
Spirit airlines has an annual membership program for discounted rates. You cannot turn off auto renew without canceling entirely and they won’t give you the remainder of the year. Oh, and they wouldn’t let me erase my credit card info even after canceling.
Avoid spirit airlines.
Don’t think this would fly in Canada. (Sorry)
Depending on where you live it would be illegal to remove access before the current paid subscription period runs out.
It should be law that you cannot have a “free trial” demand payment details before starting
Without that it would be quite easy to abuse the trials, no?
But certainly moving to paid subscription should require an active action from the customer.
how would offering a free trial (eg: not requiring payment) be abusing a free trial?
I believe the theory is that without unique payment information being provided each time, one could simply sign up for a new free trial every time the previous one expired.
In a universe with routine machine fingerprinting and phone apps, i find this a rather dubious argument
And how about web-based services? Fingerprinting goes only so far. Good for statistics, not good for preventing people from a free trial.
You know you don’t have to even offer free trials, right.
I’m talking about a predatory practice that literally relies on taking advantage of people’s poor memories for profit and you’re all falling over yourselves crying about how if they can’t do that then people might steal from them
I never said it was a good one! I doubt they’d bother if it didn’t make it easier for them to start charging you. Plus, card providers often have virtual card services nowadays anyway, so it probably doesn’t work very well.
It is a good self-serving excuse, not a good argument.
I don’t think I’ve ever had a free trial that ended the moment i cancelled it. Whenever I sign up for a free trial, i immediately go to cancel. Usually it’s for amazon prime, or kindle unlimited.
There may have been one case where canceling meant instant end of the trial, in that case, well, tough, I’d rather not have a month free than have to remember to cancel it manually. If they don’t want me to try it, i won’t and will definitely not become a paying customer.
Despite all the shit Apple does, they do let you do this in the App Store.
