• JokeDeity
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    152 years ago

    I actually had an old man insist I give him his money back, for an empty can of beets that he said were bad, I asked him when he bought them so I could look up the receipt. “Oh, I think about this time last year.”

  • @[email protected]
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    2 years ago

    Was surprised two months retour policy is common online, makes more sense online but still that’s quite the try out time.

  • LegionEris [she/her]
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    622 years ago

    points at random new hire who has been allowed to work unsupervised for like three days

    Well she did it for me last week!

  • redimk
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    32 years ago

    This reminds me what I did in Best Buy once. They have (or had?) A return/exchange policy of 2 weeks, so I went to get a huge TV, but I was not sure if I really wanted it.

    So I bought a Samsung 75" Smart TV, two weeks later, said I didn’t like it, exchanged it for an LG, 2 weeks later, said the same thing, exchanged it for a Vizio, and so on.

    I ended up temporarily owning like 5-6 different smart TVs within a little over 3 months until I decided I no longer wanted it and returned it.

    Did the same thing with headsets with 7 different pairs until I got the Sony XM3. US return/exchange policies go hard simetimes.

  • SokathHisEyesOpen
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    52 years ago

    Costco: “Sure, here’s your money back. We’ll just find the receipt in our system. Have a nice day!”

  • Baggins [he/him]
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    542 years ago

    Sir, you need to go to the customer service desk for refunds. This is the self checkout.

  • @[email protected]
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    22 years ago

    Image Transcription:

    Text at the top of the image reads:

    '“Sir, it’s like I told you the first six times. I can’t refund an item which you bought three months ago”

    Boomers-’

    Below the text is an image of American politician Addison Mitchell “Mitch” McConnell III standing in front of the self-service checkouts at Walmart.

    [I am a human, if I’ve made a mistake please let me know. Please consider providing alt-text for ease of use. Thank you. 💜 We have a community! If you wish for us to transcribe something, want to help improve ease of use here on Lemmy, or just want to hang out with us, join us at !lemmy_scribes[email protected]!]

    • @[email protected]
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      92 years ago

      “HAHAHA, AHAHAAHAAHAHAHA YOU FOOL, I AM THE MANAGER! WEEP MORTAL FOR YOU HAVE BROUGHT MY WRATH UPON YOURSELF.”

    • eric
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      2 years ago

      Horrible advice. In many POS systems, the system enforces the refund policy. You have to input the receipt number, and once you do, the system tells you that a refund isn’t possible if it’s too old. And if the system allows it but protocol does not, it’s going to be real easy for management to find out who broke the rules and fire you for cause.

      • @[email protected]
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        132 years ago

        Nah just play it straight-faced and be smart. Lay your groundwork, cover your tracks, and do your follow-ups. I scammed employers (the big ones) out of tens of thousands over the years using whatever leeway afforded to me to reward the nice customers.

          • @[email protected]
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            22 years ago

            Occasionally. My retail experience was brief. I’m speaking mostly from experience on the phones. For some reason I was given more discretionary power there than in person

          • @[email protected]
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            142 years ago

            I can’t believe there are people out there just doing their job straight, while the excess value of their labour just goes into the pockets of some investor whose biggest contribution to society is, like, a blog from 2018 on the best altitude to take a power nap.

          • eric
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            102 years ago

            Exactly. Pocketing the customer’s receipt, then feeding out blank paper in order to lie to a manager would be so easy to determine with cameras. Anyone that’s half-competent in loss prevention would catch that.

          • @[email protected]
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            82 years ago

            Seriously. Flip to another thread and it will be cashiers/servers/customer service workers complaining that cusotmers are such assholes because they are entitled to shit that they aren’t. This advice was just encouraging that.

        • JokeDeity
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          22 years ago

          Tell me you’ve never actually worked retail without telling me.

    • @[email protected]
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      112 years ago

      I’m not rushing my job or even putting in the effort to help some mush brain boomer. They need to be told NO more often.

        • @[email protected]
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          82 years ago

          I have a decent job with a union, pension and benefits. I’d be an idiot and a piece of shit for stealing here. And sure if I worked at Walmart I wouldn’t care, but I still wouldn’t do it for some random person I don’t know

  • @[email protected]
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    302 years ago

    Guess it depends on what it is, but 90day warranties are still a thing. Everything is just meant to be disposable now though so I guess the idea of refunds is an older person thing.

    • @[email protected]
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      212 years ago

      Also depends on the country, in Australia warranties are defined by law as essentially infinite and only constrained by the “expectations of a reasonable person.”

      • @[email protected]
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        22 years ago

        “Essentially infinite” is a bit of a stretch. The minimum warranty period is 12 months but it is true that there’s no defined maximum period. The reasonably expected lifespan of a consumer good generally increases with its value. Manufacturers and retailers are free to offer further warranties in addition to the guaranteed warranty period under the consumer law but this does not reduce or replace your rights under the law.

        I will add that change of mind refunds are not covered by Australian consumer law and it is uncommon for retailers to accept them compared to the US. You can usually exchange something for another item of equivalent value or store credit, but you usually can’t buy a phone to try out and return it after 30 days for example.

        • @[email protected]
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          22 years ago

          Your 2nd paragraph is similar in the EU: when buying directly in a physical store, there’s no law requiring they accept returns, and only 14-days when purchased online. But because so many physical stores allow returns (at least in Sweden), sooo many people actually believe it’s something coded the law.

      • @[email protected]
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        102 years ago

        Australia, back at it again with “things that just make sense and should just be things everywhere.”