holy shit i noticed that… every customer service agent just assumes you’re lying and trying to scam them; there’s no benefit of the doubt… prove it or shut up and stop wasting company time
what ever happened to having a reputation for good customer service being a positive business attribute in and of itself?
That seems specific to the west, in Japan and Korea, I had separate incidents where the subway ate my ticket or money and the guy asks how much it was, opens tge machine, and grabs that ticket/bill, and gives it to me, doesn’t check a camera or the machines history or anything.
holy shit i noticed that… every customer service agent just assumes you’re lying and trying to scam them; there’s no benefit of the doubt… prove it or shut up and stop wasting company time
what ever happened to having a reputation for good customer service being a positive business attribute in and of itself?
That seems specific to the west, in Japan and Korea, I had separate incidents where the subway ate my ticket or money and the guy asks how much it was, opens tge machine, and grabs that ticket/bill, and gives it to me, doesn’t check a camera or the machines history or anything.