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I worked at an office once where the wifi legitimately got worse when it rained. It was because the buildings internet used an antenna instead of being wired, and the building was just barely in range of the source signal. When it rained, it was enough added distortion to make it noticeably worse.
You could just get a rain-proof router! /s
Oh, so the WiFi was fine, but the internet sucked when it rained. Cool.
WiFi != Internet.
Ive had to explain this soo many times to users that I’ve gotten tired and just roll with them with the misconception
I still live in hope. It’s a dark dreary place.
I have to constantly explain to my wife that if she can’t reach a website it is likely on their end and there is nothing I can do until they fix it. I explain there is a chain of connections involved and me sitting and staring at her laptop for an hour isn’t going to fix it.
No one said that wtf
“When you do things right, people won’t be sure you’ve done anything at all”
Yes most management falls into this category. If you ain’t running a prison with the staff something is wrong as we can’t possibly trust these people!
You were doing very well until everyone died.
They’ll still wonder why they’re paying you though sadly.
I can see the pain in the eyes of the support fella.
At one point in a former life, I was one of the trainers for the incoming helpdesk technicians. One of the practical exams we put them through involved us doing creative things to fuck with their computers before they came to class, and then having them figure out what was wrong and how to fix it. Plugging the mouse from one computer into its neighbor’s USB port and vice versa was one of my favorite tricks. For whatever reason, it had a 100% success rate in effectively fucking with them.
That’s lame and easy to figure out.
Switch to wireless mice. Maybe Logitech Unifying. Then one day pull all the dongles out and put them in a bucket.
First person to figure out how to download and install the unifying software and re-pair their mouse without using it gets a bonus.
But most people nowadays are lost without mice so they’d probably cycle through all the dongles on the laptop plugged into the projector and all move their mice until they figure out which is whose.
This is why I only work for MSPs that have a closed client list, who pay the MSP for their services. They pay us to be the experts and generally we are treated as such. If a client does end up being unruly or rude, we fire them.
My experiences with IT across multiple organizations is that they’re understaffed and not hiring particularly competent people.
The competent people they do have are generally egomaniacs because they’re the only person or persons in a department full of idiots, and they deal with idiots all day, so they assume everyone is an idiot.
Additionally, IT is SUPER territorial. Like, noticeably so. They have 1-2 people that know what they’re doing, but their whole staff acts like they’re as smart as their smartest person, which they are, unassailably, not. I give a lot of respect to the competent and knowledgeable ones, because I realize they’re also managing a bunch of idiots that don’t know they’re idiots.
Across three different organizations, I’ve watched five members of IT fired for their arrogance. If you’re interested in doing this, simply hire an attorney, bring the smart person into the room with the arrogant idiot, and make it clear that someone in that room is not going to work for the organization in two weeks, and then explain the situation.
If you feel attacked by this, you’re one of the idiot IT staff. I’m good friends with our current CIO and security lead. I hate to break it to you, but they don’t like you either. You are described as “cannon fodder for grandpa.”
Easy to fire, easy to hire. This cartoon adequately captures the level of questions that incompetent people working in IT can feel superior about. But they’re not serious IT issues within a large organization.
That’s why you hire kids that graduated with “computer degrees.” So they can make cartoons and catch all the bullshit, while the real professionals do the real work.
Across three different organizations, I’ve watched five members of IT fired for their arrogance. If you’re interested in doing this, simply hire an attorney, bring the smart person into the room with the arrogant idiot, and make it clear that someone in that room is not going to work for the organization in two weeks, and then explain the situation.
I don’t understand this. What happens when you do that?
Things get ironed out very quickly.
It’s good to have people like you around because we can always trust that your views perfectly reflect reality and are pretty much universal truths.
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Agree. Anyone who expresses opinions or experiences so confidently/authoritatively may be more closely aligned with the problem than its solution.
Don’t you get it? He’s the smart one.
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I use windows too, what does that make me?
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It’s a pretty common saying, but that’s beside the point. Go back to being superior, it seems you don’t know what to say anymore.
Yeah a place I worked for had managers that thought that way. Then something broke and since the guy who knew how to fix it was fired a long time ago… well… I was already long gone by then. But their system was down for nearly a week.
Now if the managers established any kind of process then personality conflicts wouldn’t be an issue, everything would be documented in advance (ie. planning) and the IT would just be following an agreed upon plan. Both management and the staff know everything that’s happening and why it’s happening. And if there’s staff turnover it’s no biggie because everything is documented and the management knows where the documentation is.
But that requires work… by management. So in many places it doesn’t happen.
The reason why you have arrogant IT staff is only because they know that you don’t know how anything works and they do. They know that if you fire them you’ll be fucking over yourself because if something breaks there’s a good chance you won’t know how to fix it and it may take their replacement a long time to figure it out because you never gave the IT staff an adequate amount of time to document anything.
Sure when you fire these guys things won’t break immediately. It might be a year, even several years before that critical thing (that you never required to be documented, no time for that) breaks and the system is down for an extended period of time.
The IT guys are arrogant because their boss is too stupid to know how to manage things properly to know how things are set up. Some managers are too stupid to even know why their IT guys are arrogant. They’re arrogant because they know that by firing them, the manager is fucking himself over. They’re just underestimating how stupid their manager is.
If you feel attacked by this, you’re one of the idiot IT managers.
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(panel 1) is this is just 4-eyes taken to the end-user level?
I’ve been on both sides of it. One of my favorite IT moments was changing to a new phone. I couldn’t access my email until I did a two factor auth process. Of course they emailed me my code to access my account to unlock my email. Good thing I also had a pc at home with access to my email.
Then I was supporting a lab. One woman was clearly aggravated when she called. She said no matter what she did her screen was blank. I head right over and just look at it for a few secs. I check the lowest hanging fruit solution first and see the power light on her monitor isn’t on. I see it is unplugged, plug her monitor in and problem solved. I’ve never seen a more embarrassed person than her. lol
Networking has to be the most thankless job in IT. You are invisible when the system is working, which is 99% of the time. It stays up like that because they are monitoring it and maintaining it behind the scenes. When it fails though the failure can be catastrophic for everyone, we literally cannot do any work without it. Then everyone’s eyes, and criticism, is on them.
Couldn’t the wind thing be true? Moving air rubs on stuff, gets charged and provides a less resistant path for the em waves
No. RF is not affected directly by air movement. However, it can be indirectly affected, by moving the antennae positioning, moving other objects in the way, or causing rain or snow to block the path of the RF. Source: Network Engineer for 10 years
I doubt that would affect Wi-Fi, but what does affect it (at least 2.4 GHz frequencies) is microwaves. They operate at the same frequency and interfere with the router’s output waves.
My wife refused to believe me until I had her run a speed test and watch the signal drop when I started up the microwave, then rise again when I turned it off.
Theoretically, but probably just as likely as goblins sneaking into your router and eating all the 1s in your binary
I knew it! It was goblins all along!!
Meaning very likely.
Love these. Reminds my of the CD drive cup holder and my personal favorite at my shop was the computer was afraid of me. Every time I came near to fix the problem they were having it went away. I was told the computer must be afraid of me and knows when I’m coming
The number of people who fail to recognize what it (typically) means when an issue magically disappears while Simone is looking over their shoulder is absurd.
When they tell you that they know how to use a computer, it’s like someone saying they know to play chess when they only know how the pieces move.
bruh you cut out half the story
I remember the pain. Luckily I don’t have to deal with customers anymore. I felt a chill down my spine…
Wind-proof router, here you go
Funnily enough, i think this might actually work to a degree
Just make sure your on one side of the room.
