As if it wasn’t bad enough that they want me to use a random internet service to add a keyboard to a usb wifi receiver, they have the balls to put this for Firefox users. I clicked out of pure curiosity, as I’m not even remotely interested in involving a corporate internet service in getting my keyboard connected to my computer. This is the message you get now on Logi Options software if you have a Unifying Receiver:
For the curious: https://logiwebconnect.com
EDIT: some people on the thread have brought up that the error message being displayed for Firefox users is due to the WebUSB API not being implemented by Firefox due to security concerns. This still does not justify having to use a web app to plug peripherals to a PC.
Many services try to get to use their bullshit app, I have never seen one forced you to connect to internet.
Well netgear routers started to require accounts, went to trash lol
At least you can flash routers with OpenWrt or something to make them not shitty.
Have you tried the old “Unifying Software”? https://support.logi.com/hc/hu/articles/360025297913 Maybe try the Bolt app: https://support.logi.com/hc/hu/articles/4418089333655
Edit: the FAQ says you should be able to add devices with the Logi Options+ app: https://support.logi.com/hc/en-us/articles/1500007354982-How-to-connect-a-Bolt-device Have you tried that?
Last time I dealt with this I had to download that one to add/remove devices. It was always a separate app for some reason, maybe they just moved it to the browser?
Also about the firefox notice: I think in this case it’s not fully Logitech’s fault, it’s not the classic lazy developers, you cannot workaround it with user agent switcher: Firefox doesn’t support the WebUSB api, considering it’s an usb device it should need this api: https://caniuse.com/webusb The supported browsers are same as the ones supporting WebUSB.
That’s another thing that firefox deliberately doesn’t support this api for security and privacy reasons: https://mozilla.github.io/standards-positions/#webusb
The next question is why they developed this app as a webapp? It doesn’t make any sense. If you don’t have internet you cannot setup your keyboard? There are still a lot of situations when people have to use their computers without internet, this just plain stupid. But I’ve seen a lot of stupid things from logitech, even though I love their hardware, typing this from my K750 solar keyboard.
Trying to figure out my next move when my harmony hubs become a pain or stop working altogether.
Harmonys have required the internet since forever, which i get because the device database is constantly updating. I wouldn’t worry about longevity though - we still use a 525 (the one from before they started limiting how many devices per remote)
There aren’t any great alternatives yet (maybe ever) but Sofabaton U2 and the Skip 1S seem to be the current most popular replacements.
You will lose some functionality, unfortunately there’s nothing to be done for it but wait and support the companies trying to go in the right direction.
Personally I like the Skip 1S haven’t tried Sofabaton.
Spoof that shit yooo
Change your user agent to imitate Chrome broski
that’s not how it works
It doesn’t work because Mozilla refuses to add WebUSB support to Firefox. Changing your user agent won’t magically add it to the browser.
I just use Redragon stuff. It just plugs in and works. Only time you need the software is if you wanna remap buttons or change the colors.
This picture here seems pretty damning for a monopoly suit. They didn’t even include Firefox, meaning every browser listed is reliant on Chrome’s Chromium engine.
Other people on the thread have commented that it’s actually due to Firefox not implementing WebUSB due to security concerns, so it is technically a valid message, but for the wrong reasons. Why the hell does this need to be a web app?
The reason is simple: Web developers earn less on average than backend developers.
It’s the exact reason why nearly all modern “apps” are just packaged browsers rendering web pages and their APIs are in turn node servers also running in the background. Instead of actually native software. The web devs are cheap, more so if you keep hiring fresh BAs and firing anyone with seniority.
Backend developers are a subset of web developers. Did you mean application developers?
It doesn’t. Logitech does provide software for doing this. No browser needed. https://support.logi.com/hc/en-us/articles/360025297913-Logitech-Unifying-Software
You’re right, the site rendered weirdly so I had trouble finding the arrow to select my OS at first, but it does provide a proper driver for this! The thing OP lists seems to be the default, which is LUC-for-Chrome.
For tracking purposes !
Does it work if you click Cancel?
It works through Bluetooth just fine, I just never got it to work with the USB receiver (I was trying just now, still no dice). The app also works just fine if you click cancel.
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They probably don’t care. They get paid hourly to ignore your tickets.
Exactly. Paying is the point
The individual person yes. For the corporation as a whole this is an expense they have to consider.
Unfortunately with the use of support bots or “A.I.” this strategy will work less and less…
Was gonna replace my g502 with a new one but I’ll be looking at other brands now.
G502 might just be the most overrated mouse on the market. You’d be doing yourself a favor.
I think it’s a smart move. I like my G502, but have learned that ambidextrous mice are more for me. I get soreness if I only use my right hand for mousing all the time.
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Logitech, no! 😭
sorry to drop in with an opinion, but I love my mouse festooned with buttons. Logitech and Razer have FUCKED UP MY DREAM
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Want to actually stop this? Buy a device & return it because of this. Now repeat once a week at a different store. Use cash.
Cashier: “So, uh… Why are you returning this?”
Serial Return Activist: “Because I have to use Chrome to install the device, and I don’t want to use Chrome because of browser monopoly and privacy concerns.”
Cashier: “Got it.”
Checks box marked ‘Found A Lower Price’
The individual cashier won’t care, but the manufacturer might, especially if they’re returned as defective because they then make their way back as RMA.
Shops will also stop stocking the item if it stands out because more people return them.
They want to make a profit after all and if they have to discount items as “open box” then they’re losing out on profit, especially since the margins on some of these are already pretty low for retailers.
also get rid of MS Windows and use linux also helps.