The answer is apathy.

You have to remember that most users simply don’t care. The majority of consumers are some combination of either not technologically savvy or just outright intimidated by technology, are not very well educated, are incredibly reluctant to read, are not particularly observant, will not leave their routines or comfort zones without very significant motivation, and have spent their entire lives being the very frog in that gradually boiling pot of ever more numerous and intrusive advertising to the point that they just accept this as “normal.” They’re busy. They don’t read tech headlines. They don’t understand what’s going on under the hood, and nor do they want to.

Normal people don’t see the world like us nerds do. I am positive that these streaming services (and many other businesses) have studied this and understand it very well. If they lose 1% of their business which was made up by vocal nerds, but whatever odious change the just rolled out results in an increase in profit that is greater than the revenue from those subscriptions lost, they’ll go ahead and do it anyway.

They think they have a captive audience because by and large they functionally do have a captive audience. This stuff works, and people keep paying for it en masse.

Cos you haven’t already. You’re a par boiled frog and didn’t even notice.

This is just my opinion, but when Google(and… I don’t know, “them?”) started cracking down on the “letswatch” and 123movie sites, streaming was in a good place, so people happily jumped over. Now, in the time between that and the state of things now, some people lost their patience and skill with looking up a movie. Both my mom and grandma were fine with the 123movies and what not. The sites started to go down when Netflix was still alright, so it wasn’t a big deal. Spend a couple dollars, get all the stuff you want and be sure it’s the best quality, and no malware? Fantastic.

By the time it became this state of affairs, my mom just couldn’t wrap her head around it. I tried to explain some sites are still there, you just may need to search duckduckgo (which she hates for some reason). She never understood torrenting even though we’ve gone over it multiple times. I’ve always liked anime or some shit that was not going to be on Netflix, so I kept using those “skills” and kept up with the changes. Moving to torrenting, a VPN, file converters, learning how to apply subtitles, one by one, over years, it’s not a big deal. You just learn as you do. Having to come back to that after how much has changed ostracized a lot of people.

The people who aren’t affected by them were never their main focus. They wanted the people who weren’t tech savvy, lazy even. They can’t figure out a torrent, or how to even find it in the first place. They won’t know what to search for to protect themselves and will likely get scared by the first copyright notice. They’re hoping that the majority of their customer base will be like that and feel “trapped.”

If they increase prices by 20% and lose 15% of their customer base, that’s an increase in profit.

If they increase their ad duration by 50% and lose 15% of their customer base, that’s a huge increase in profit.

🏴‍☠️

My steamers don’t have any ads.

I think about this a lot. In the 2000s, there would be all these music services that hype themselves up. The Downloadable Music Wars. We all used Napster or whatever pirating tool and it was just easier than paying. In the end, they were all smoke and mirrors and the services died out, while Apple and their iPods won.

In the late 2010s was the PC gaming Wars, Steam was really getting some heat. Not just other e-commerce stores like Epic, but also game streaming services like onLive and PC Game Pass. Again, all these wack ass companies (wtf Origin) and most of them have either folded or are on life support and migrated to Steam.

We’re currently in the Streaming Wars. Probably the second or third version of this war, since the first war killed Blockbuster. I honestly don’t believe many of them will survive past 2030. For sure Netflix and Hulu. Maybe half of them die, and six more will crop up. Who knows.

But what I do know is that whenever these “wars” occur, you see a lot of the shittier companies get worse and worse. And if you never picked a side and did your own thing (ignore them or sail the open seas), you get to look back and laugh at these clowns.

They’re sure you will, or some will, but the number of customers they lose will be offset by the revenue gained.

Since that’s the only metric they really care about at the end of the day it makes “sense” to them to do it.

If a million porn sites can make streaming video work, then YouTube is replaceable.

If you even started using streaming services, I’ve got bad news for you.

Because the “you wouldn’t steal a car” nonsense scares a lot of people off

Because some people want to support the creators of content but digital downloads from iTunes or whatever are more expensive than getting a month of a streaming service

Because there is a level of convenience of having thousands of hours of content at your fingertips without having to store content locally or finding it on a “dodgy” website. Setting up torrents / usenet is more work than giving someone your credit card number

Because a lot of people don’t know where to find content and if they did they don’t know the difference between a 480p avi vs a 2160p HDR DV MKV and get confused with torrents and file formats and how to get them on their TV.

Because - at the moment - the ads aren’t that bad, I got one ad at the start and one episode in the middle of an episode of Gen V - obviously they’ll add more until it’s as bad as cable but they’re not there yet.

Their entire survival hinges on keeping investment money flowing, which means they essentially have to lie and over-promise.

A chronic issue plaguing the entire tech and media sector right now. Line must go up no matter the costs.

Already lots of great answers, but I’ll add a note about intentional barriers to exit.

Many services tend to make it easy to sign up and comparably more difficult to quit. So while people always can leave and take their business elsewhere, they might not have the motivation to do it. I imagine each additional click in a form deters more and more people. OP mentioned being unmotivated, and these barriers play into that.

It’s like wandering around in Ikea. You could use a map and chart out the fastest route to find what you need and get out. But it’s so much easier to follow the little path they draw out on the floor and look at everything, which makes you way more likely to impulsively buy something extra.

You’re one person

Because how else am I going to get those deep creases out of my blouses!